SPECIALIZED EQUIPMENT AND SUPPLY SERVICES PROVIDER IN MINNESOTA

SPECIALIZED EQUIPMENT AND SUPPLY SERVICES PROVIDER IN MINNESOTA

ENSURING ACCESS TO ESSENTIAL MEDICAL AND ASSISTIVE EQUIPMENT THAT PROMOTES SAFETY, INDEPENDENCE, AND QUALITY OF LIFE

Specialized Equipment and Supply Services in Minnesota provide individuals with the tools and medical supplies needed to support daily living, mobility, communication, and healthcare management. These services are available through Minnesota’s Home and Community-Based Services (HCBS) Waivers and are designed to enhance independence and well-being for individuals with disabilities or chronic conditions.

1. GOVERNING AGENCIES

• Agency: Minnesota Department of Human Services (DHS)

  • Role: Oversees funding and service delivery under Medicaid and HCBS Waiver programs

• Agency: Minnesota Department of Health (MDH)

  • Role: Regulates durable medical equipment (DME) providers and ensures compliance with safety standards

• Agency: Centers for Medicare & Medicaid Services (CMS)

  • Role: Provides federal oversight and ensures waiver compliance

2. SERVICE OVERVIEW

Specialized Equipment and Supply Services provide a wide range of medical and assistive technologies tailored to the individual's Person-Centered Plan (PCP) or Individual Service Plan (ISP). Services may include:

• Durable Medical Equipment (DME): wheelchairs, hospital beds, walkers, lifts

• Assistive Technology: communication devices, adaptive switches, smart home systems

• Medical Supplies: incontinence products, wound care items, nutritional supplements

• Environmental modifications: ramps, handrails, adaptive bathroom equipment

• Installation, maintenance, and repair of equipment

• Training for individuals and caregivers on proper usage

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

• Register business with the Minnesota Secretary of State

• Obtain EIN from the IRS and NPI (Type 2)

• Enroll as a Medicaid provider with the Minnesota Department of Human Services

• Obtain a DME License or Health Equipment Supplier Certification (if applicable)

• Maintain liability insurance and service documentation systems

4. MEDICAID PROVIDER ENROLLMENT PROCESS

Step 1: Pre-Application Contact

• Contact the Minnesota Department of Human Services to confirm equipment provider requirements

Step 2: Application Submission

• Submit business formation documents, licensing, liability insurance, and detailed service information

Step 3: Compliance Review

• Meet safety and service delivery standards as outlined by DHS and MDH

Step 4: Medicaid Provider Number Issuance

• Receive approval and begin furnishing services and supplies to clients under waiver programs

5. REQUIRED DOCUMENTATION

• Articles of Incorporation or Business Name Registration

• IRS EIN Letter

• NPI confirmation

• DME/Health Equipment License (if required)

• Liability insurance certificate

• Policy & procedure manual including:

  • Product sourcing, inventory management, and quality control

  • Delivery, setup, and installation procedures

  • Maintenance, repairs, and safety checks

  • Equipment user training and follow-up support

  • Documentation and billing protocols

6. STAFFING REQUIREMENTS

Role: Equipment Services Coordinator

• Requirements: Experience in DME, logistics, or healthcare technology

Role: Delivery Technician / Support Specialist

• Requirements:

  • High school diploma or equivalent

  • Training in equipment setup and safety standards

  • Background check and driver’s license (if delivering)

Training Requirements:

• Equipment safety, handling, and troubleshooting

• Infection control and sanitation

• Client education and documentation

• Emergency procedures related to DME malfunction

7. MEDICAID WAIVER SERVICES

Specialized Equipment and Supply Services in Minnesota are available through:

• 1915(c) HCBS Waiver for the Elderly and Disabled

• Community Access for Disability Inclusion (CADI) Waiver

• Brain Injury (BI) Waiver

Approved providers may deliver:

• Medical and assistive devices tailored to specific health and mobility needs

• Home modifications and accessibility enhancements

• On-site setup, training, and maintenance support

8. TIMELINE TO LAUNCH

Phase: Business Formation

• Timeline: 1–2 weeks

Phase: Medicaid Provider Enrollment

• Timeline: 60–90 days

Phase: Licensing and Compliance Review

• Timeline: 30–45 days

Phase: Inventory and Service Rollout

• Timeline: 2–4 weeks

9. CONTACT INFORMATION

Minnesota Department of Human Services (DHS)

• Website: https://mn.gov/dhs

Minnesota Department of Health (MDH)

• Website: https://www.health.state.mn.us

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — MINNESOTA SPECIALIZED EQUIPMENT & SUPPLY PROVIDER

We support agencies and entrepreneurs in launching compliant Specialized Equipment and Supply Services across Minnesota under the HCBS Waiver models.

Scope of Work:

• Business registration and licensing assistance

• Medicaid provider enrollment

• Policy & procedure manual for equipment operations

• Templates for inventory logs, delivery records, and training guides

• Website, domain, and email setup

• Staff credentialing and training documentation

• Client intake and product assessment forms

• Risk management and equipment safety tracking

• Referral networking with care coordinators and healthcare providers

Continue To Our Client Portal To Get Started

Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements.