ABOUT US

Welcome to Waiver Consulting Group, your trusted partner in the Medicaid Waiver industry. Whether you're embarking on the journey to launch a new home and community-based services agency or aiming to expand and optimize an existing one, we're here to ensure your success.

OUR MISSION
Our mission is to provide comprehensive support that sets you up for success. We understand the intricacies of the Medicaid Waiver, Licensing, and Credentialing processes. Our expert team is dedicated to offering end-to-end support, from the initial planning stages to ongoing compliance, training, marketing, and beyond. We take pride in handling the complexities of licensing, credentialing, policy formulation, branding, regulatory guidance, and enrollment, allowing you to focus on your core mission of delivering quality care.

CUSTOMIZED SOLUTIONS FOR YOUR STARTUP & EXPANSION NEEDS
Every agency is unique, and so are its challenges and requirements. We offer custom solutions tailored to your specific needs, ensuring efficient operations, state and federal compliance, staff training, referral attraction, and positioning your agency as a leading provider in the industry.

OUR SERVICES:

Start-Up Assistance: Guidance for entrepreneurs looking to start their own waiver-funded healthcare agency.
Program Development: Assistance in designing and planning expansion of effective programs for franchises and established service providers that align with their vision and goals.
Training & Professional Development: Empowering agency staff with the necessary knowledge and skills through customized training programs.
Provider Enrollment & Credentialing/Accreditation: Assisting with enrollment services with insurance payers like Medicaid, Medicare, and other major insurance companies.
Compliance Advisory: Comprehensive assistance to navigate the regulatory landscape and ensure compliance with state and federal regulations, and accreditation bodies.
Marketing & Branding: Developing effective marketing strategies and establishing a strong brand presence in the counties and communities served.

OUR COLLABORATION WITH ACCREDITING BODIES
We are proud to collaborate with major accrediting bodies such as CHAP, ACHC, and the Joint Commission. As a preferred partner with Community Health Accreditation Partners (CHAP), our home health policies and procedures are pre-approved, offering a unique advantage that saves you valuable time and resources.

OUR AREAS OF WORK
We celebrate the diversity of our Medicaid Waiver providers. From established providers to newcomers, we offer expertise tailored to your unique challenges. Our areas of work include Home and Community-Based Services (HSBS), Developmental & Intellectual Disability Agencies, Traumatic Brain Injury (TBI) Agencies, Aging & Disability Recovery Centers (ADRCs), Independent Living Centers (ILCs), Personal Care Attendant (PCA) Agencies, and Behavioral Health Services Providers.

Our Leadership

Dr. Michelle Gottlieb
Executive Officer
michelle.gottlieb@waivergroup.com

Amara Kamara Licensing & Cerfitication Manager, Waiver Group

Amara Kamara, MHS, MPM, MAIS, CCEP®
Licensing & Certification (L&C) Manager
Email: amara.kamara@waivergroup.com

Oversight/Supervision: L&C Specialist, Certification Documentation Analysts/Publisher, and Credentialing Specialist

Fatima Koroma, Business Manager, Waiver Consulting Group

Fatima Koroma, BSN, RN, Business Development Manager
Email: fatima@waivergroup.com

Oversight/Supervision: Customer Support Specialist, Marketing & Communication Specialist, Business Information Technology Specialist, and Account Manager

Hou Jin, Compliance Manager, Waiver Consulting Group

Huo Jin, MBA, CHCR®
Compliance Manager
Email: huo.jin@waivergroup.com

Oversight/Supervision: Regulatory Analyst, and Compliance Auditor

Dave Logan, Waiver Success Coordinator, Waiver Consulting Group

Dave Logan, MBA, CCEP®
Waiver Success Coordinator
Email: dave.logan@waivergroup.com

Oversight/Supervision: Waiver Eligibility Specialist, and Training & Development Coordinator

OUR PROCESS (HOW TO GET STARTED & LAUNCHED)

Step 1: Initial Consultation

Contact Waiver Consulting Group to schedule an initial consultation. Alternatively, you use our Star Up Wizard tool Or Complete the Get Started form. You may also schedule a free 30-minute video call with us here.
We will send you an invite to our Client Portal and call you to follow up. The invitation to collaborate will be followed by several emails from us about tasks and to-dos for you to complete. These will be followed by a phone call.
During the call, confirm your specific needs, goals, and challenges; and ask questions you may have.
Be prepare to provide relevant information about your agency, such as services and population type, and any specific areas where you require assistance. (If applicable)

Step 2: Invitation To Collaborate (ITC)

Based on the initial consultation, we update your Client Portal.
We provide a complimentary market research on your selected service type, proposed location, applicable state, and federal regulations, competitors, branding, and more if requested!
Waiver Consulting Group will send you a detailed process outlining your chosen services, scope of work, and timeline to address your agency's needs and achieve your goals. This is sent via an email invite to our Client Portal.

Step 3: Engagement & Collaboration

Upon your completion of your ONBOARDING TASK LISTS assigned to you in the Client Portal, you enter into an engagement agreement with Waiver Group on completing your goal.
Our Client Portal is where you will follow the progress of your application process.
Collaborate with Waiver Consulting Group throughout the engagement, participating in phone meetings, sharing feedback, and actively engaging in the consulting process.
Benefit from the expertise and guidance of the consulting team as they work with you to implement strategies, develop programs, improve compliance, and address other identified areas of improvement.

LEARN MORE ON HOW WE DO IT

OUR PROMISE
At Waiver Consulting Group, we stand by our promise of transparency and results. Our commitment includes regular updates, progress reports, and seamless communication, ensuring we're always aligned with your goals. Our proven three-step process empowers you to harness our extensive expertise, unlocking your agency's full potential and guiding you towards lasting success.

2 Bala Ave Suite 300, Bala Cynwyd, PA 19004

Center City Office:

1515 Market St. Suite 1200, Philadelphia, PA 19102

Phone: (302) 888-9172
Email: licensing@waivergroup.com

Let's Join You On This Journey. Let's Achieve Success Together.