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RESPITE CARE SERVICES PROVIDER IN MAINE

  • Writer: Fatumata Kaba
    Fatumata Kaba
  • Aug 12
  • 4 min read

SUPPORTING FAMILY CAREGIVERS BY PROVIDING TEMPORARY RELIEF AND SAFE, COMPASSIONATE SUBSTITUTE CARE

Respite Care Services in Maine provide short-term relief to primary caregivers of individuals with disabilities, chronic illnesses, or age-related conditions. These services allow families to take scheduled breaks or manage emergencies while ensuring their loved one receives the care and supervision they need. Respite is available through MaineCare (Medicaid) Home and Community-Based Services (HCBS) waivers, as well as select state-funded caregiver support programs.

1. GOVERNING AGENCIES

Agency: Maine Department of Health and Human Services (DHHS) — Office of Aging and Disability Services (OADS)

Role: Oversees waiver-based respite care for aging adults and individuals with intellectual/developmental disabilities

Agency: Maine DHHS — Office of MaineCare Services (OMS)

Role: Administers Medicaid waiver programs, including provider enrollment and billing policies

Agency: Centers for Medicare & Medicaid Services (CMS)

Role: Ensures federal compliance with respite care delivery under 1915(c) HCBS waivers

Agency: Area Agencies on Aging (AAAs)

Role: Coordinate respite under the National Family Caregiver Support Program and Section 63 Older Americans Act services

 

2. RESPITE CARE SERVICE OVERVIEW

Respite Care offers temporary substitute care provided by trained staff to give relief to a family or unpaid caregiver. Services can be in-home or in licensed settings and are tailored to the participant’s support needs.

Approved services may include:

  • In-home respite: short-term caregiving in the participant’s residence

  • Out-of-home respite: care at a licensed day program or residential setting

  • Emergency respite: available when caregivers face health, family, or work-related disruptions

  • Overnight or weekend care (as authorized)

  • Support with ADLs/IADLs, medication reminders, safety monitoring, and behavioral support

All services must be included in the participant’s Plan of Care (POC) and meet the requirements of the relevant waiver or support program.

 

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

  • Register your business with the Maine Secretary of State

  • Obtain IRS EIN and Type 2 NPI

  • Enroll as a provider under the applicable MaineCare waiver section (e.g., Sections 19, 20, 21, or 29)

  • For out-of-home respite, apply for facility licensure through the Division of Licensing and Certification

  • Maintain general liability and workers’ compensation insurance

  • Hire qualified Direct Support Professionals (DSPs) or respite workers

  • Develop a Respite Care Policy & Procedure Manual

  • Ensure HIPAA-compliant documentation, time tracking, and care protocols

 

4. PROVIDER ENROLLMENT PROCESS

Step 1: MaineCare Enrollment

  • Apply via the MaineCare Provider Enrollment Portal: https://mainecare.maine.gov

  • Select appropriate waiver or service category (e.g., Section 29 — Support Waiver, Section 21 — Comprehensive Waiver)

Step 2: Licensing (for facility-based services)

  • If offering overnight or day-based out-of-home respite, obtain licensure from the Division of Licensing and Certification

Step 3: Staff Hiring and Credentialing

  • Train and credential respite workers in safety, ADL support, and participant rights

Step 4: Referral Coordination and Service Launch

  • Work with case managers and AAAs for participant placement and service authorization

 

5. REQUIRED DOCUMENTATION

  • Articles of Incorporation or sole proprietor registration

  • IRS EIN and NPI confirmation

  • Proof of insurance (liability and worker’s comp)

  • Licensure confirmation (if facility-based)

  • Respite Care Policy & Procedure Manual, including:

    • Participant intake and respite scheduling forms

    • Daily care logs and incident reports

    • Emergency response and behavioral support protocols

    • Staff training records and supervision logs

    • Client consent and rights documentation

    • Medicaid billing logs and compliance audit materials

 

6. STAFFING REQUIREMENTS

Role: Respite Worker / Direct Support Professional (DSP)

Requirements: High school diploma or GED; background check; CPR/First Aid certification; experience in personal care or disability support (preferred)

Role: Program Supervisor / Coordinator

Requirements: Experience in caregiving service delivery, scheduling, and compliance oversight

Training Requirements for All Staff:

  • HIPAA and confidentiality

  • Elder and disability abuse prevention

  • ADL/IADL support skills

  • Emergency procedures and evacuation planning

  • Participant rights and documentation protocols

 

7. MAINECARE WAIVER & CAREGIVER PROGRAMS

Respite Care Services are reimbursed or supported through:

  • Section 19 — Elderly and Adults with Disabilities Waiver

  • Section 21 — Comprehensive Waiver for Individuals with Intellectual/Developmental Disabilities

  • Section 29 — Support Waiver

  • Section 20 — Children with Complex Medical Needs Waiver

  • State-funded respite via the National Family Caregiver Support Program (via AAAs)

Service models include:

  • Hourly or daily in-home respite

  • Out-of-home or overnight support (based on authorization)

  • Emergency and planned coverage based on caregiver request

  • Coordination with support teams and documentation of outcomes

 

8. TIMELINE TO LAUNCH

Phase: Business Setup and Policy Manual Development

Timeline: 1–2 months

Phase: MaineCare and Licensing Enrollment

Timeline: 60–90 days

Phase: Staff Hiring and Documentation System Setup

Timeline: 3–4 weeks

Phase: Referral Intake and Respite Launch

Timeline: Ongoing, based on caregiver needs and service authorizations

 

9. CONTACT INFORMATION

MaineCare Provider Enrollment Portal

Maine DHHS – Office of Aging and Disability Services (OADS)

Division of Licensing and Certification

Area Agencies on Aging (AAAs) Directory

MAINE RESPITE CARE PROVIDER

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — MAINE RESPITE CARE PROVIDER

WCG supports agencies and independent providers in launching Medicaid-compliant Respite Care services throughout Maine.

Scope of Work:

  • MaineCare waiver enrollment and policy setup

  • Licensing support for in-home or facility-based respite

  • Staff onboarding tools and credentialing trackers

  • Daily documentation logs, incident forms, and timekeeping systems

  • Billing templates and audit-preparation checklists

  • Referral coordination strategies with case managers and AAAs




Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements. 

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