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PERSONAL CARE SERVICES PROVIDER IN MISSISSIPPI

  • Writer: Fatumata Kaba
    Fatumata Kaba
  • Aug 6
  • 3 min read

SUPPORTING INDIVIDUALS WITH DAILY LIVING THROUGH PERSONAL CARE ASSISTANCE

 

Personal Care Services in Mississippi are designed to support individuals with disabilities, older adults, and those with chronic conditions by providing assistance with daily living activities. These services are authorized under the Mississippi Home and Community-Based Services (HCBS) Medicaid Waivers and must follow protocols set by the Mississippi Division of Medicaid (DOM).

 

1. GOVERNING AGENCIES

  • Agency: Mississippi Division of Medicaid (DOM)

  • Role: Oversees provider enrollment, service authorization, and Medicaid compliance.

  • Agency: Mississippi Medicaid Agency

  • Role: Handles Medicaid provider enrollment and reimbursement for Personal Care Services.

  • Agency: Centers for Medicare & Medicaid Services (CMS)

  • Role: Provides federal oversight and ensures compliance with HCBS waiver rules.

 

2. SERVICE OVERVIEW

Personal Care Services provide individuals with support in daily living tasks that promote independence and well-being. Services are tailored to meet the specific needs of each individual as outlined in their person-centered care plan.

Approved providers may deliver:

  • Assistance with bathing, dressing, grooming, and hygiene

  • Support with mobility and transferring

  • Meal preparation and assistance with feeding

  • Medication reminders and monitoring

  • Light housekeeping and laundry services

  • Documentation of care and progress notes

 

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

  • Register business with the Mississippi Secretary of State.

  • Obtain EIN from the IRS and NPI (Type 2).

  • Maintain a physical office or service location in Mississippi.

  • Acquire proper licensure for personal care services from DOM.

  • Hire staff trained in personal care assistance and client safety.

  • Develop safety, emergency, and hygiene protocols for in-home care settings.

 

4. PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

  • Request the Personal Care Services Provider Application Packet from DOM.

  • Submit a comprehensive business and service plan outlining care protocols, staff roles, and client safety measures.

  • Include policies for client intake, care documentation, and emergency response.

Background & Credentialing:

  • Background checks for all caregiving and administrative staff.

  • Verification of qualifications in personal care assistance or healthcare.

  • Proof of ongoing training in client care and personal safety.

Program Readiness Review:

  • Demonstrate readiness for daily care provision and safety management.

  • Establish protocols for resident intake, care planning, and incident reporting.

 

5. REQUIRED DOCUMENTATION

  • Articles of Incorporation or LLC Certificate.

  • IRS EIN Letter.

  • NPI confirmation.

  • Lease or proof of office location in Mississippi.

  • DOM-Compliant Policy & Procedure Manual including:

    • Personal care protocols and assistance guidelines.

    • Emergency and safety protocols.

    • Health monitoring and hygiene maintenance procedures.

    • Financial tracking and client care logs.

 

6. STAFFING REQUIREMENTS

Role: Personal Care Supervisor

Requirements: Experience in managing personal care services and client coordination.

Role: Personal Care Assistant

Requirements: Certification in caregiving, CPR, and first aid.

Role: Program Administrator

Requirements: Experience in healthcare management or social services.

All staff must complete:

  • DOM orientation and HCBS Waiver training.

  • Annual training on caregiving best practices and safety protocols.

  • Confidentiality, ethics, and client rights training.

 

7. MEDICAID WAIVER SERVICES

Mississippi Medicaid Waivers that authorize Personal Care Services include:

  • Elderly and Disabled Waiver

  • Independent Living Waiver

  • Assisted Living Waiver

Approved providers may deliver:

  • Daily living assistance

  • Personal hygiene and grooming support

  • Meal preparation and medication monitoring

 

8. TIMELINE TO LAUNCH

Phase: Business Formation

Timeline: 0–1 week

Phase: DOM Application Review

Timeline: 60–90 days

Phase: Staff Recruitment and Training

Timeline: 30–60 days

Phase: Medicaid Enrollment

Timeline: 60–90 days

 

9. CONTACT INFORMATION

 

MISSISSIPPI PERSONAL CARE PROVIDER

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — MISSISSIPPI PERSONAL CARE PROVIDER

We support new providers through every step of launching Personal Care services under Mississippi’s HCBS waiver programs.

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SCOPE OF WORK:

  • Business formation (LLC, EIN, NPI)

  • DOM provider application and compliance guidance

  • Policy & Procedure Manual development

  • Staff training on personal care assistance and safety

  • Medicaid enrollment and billing setup

  • Website, domain, and email setup

  • Client admission packet

  • Marketing and advertising materials

  • Operational training

  • Compliance and regulatory support

  • Quality assurance programs

  • Marketing and client acquisition strategies




Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements. 

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