ASSISTIVE TECHNOLOGY SERVICES PROVIDER IN IDAHO

EMPOWERING INDEPENDENCE AND ACCESSIBILITY THROUGH CUSTOMIZED DEVICE SOLUTIONS

Assistive Technology (AT) Services in Idaho provide individuals with disabilities, chronic health conditions, or aging-related needs with devices and technology solutions that support daily living, communication, education, employment, and community participation. These services are authorized under Idaho’s Medicaid Home and Community-Based Services (HCBS) waiver programs and Medicaid State Plan options, promoting self-sufficiency and functional independence.

1. GOVERNING AGENCIES

Agency: Idaho Department of Health and Welfare (IDHW) — Division of Medicaid

Role: Oversees Medicaid provider enrollment, service authorization, and reimbursement for Assistive Technology Services

Agency: Idaho Assistive Technology Project (IATP)

Role: Provides statewide resources and support for assistive technology awareness, device access, and training

Agency: Centers for Medicare & Medicaid Services (CMS)

Role: Provides federal oversight, ensuring Assistive Technology Services meet Medicaid HCBS standards for participant-centered care and community-based living

2. ASSISTIVE TECHNOLOGY SERVICE OVERVIEW

Assistive Technology Services involve assessment, acquisition, customization, training, maintenance, and repair of devices and technology that enhance the functional capabilities of individuals.

Approved providers may deliver:

• Comprehensive AT assessments and functional evaluations

• Recommendations for specific devices or modifications

• Procurement and customization of devices (e.g., communication devices, mobility aids, adaptive computer software)

• Delivery, setup, and participant/caregiver training on device use

• Ongoing maintenance, repairs, and device adjustments as needed

• Consultation services for environmental control systems (e.g., remote-operated doors, lighting, voice-activated systems)

Services must be prescribed by a qualified professional (e.g., therapist, physician) and outlined in the participant’s Individualized Service Plan (ISP) or Plan of Care (POC).

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

• Register your business with the Idaho Secretary of State

• Obtain EIN from the IRS and NPI (Type 2)

• Enroll as a Medicaid provider through Idaho Medicaid Provider Enrollment

• Maintain general liability, product liability, and professional liability insurance

• Employ or contract qualified specialists (e.g., Assistive Technology Professionals (ATP), Occupational Therapists, Physical Therapists) for device recommendations and training

• Develop operational policies for device assessment, procurement, participant training, maintenance, and emergency repairs

4. IDHW PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

• Submit Provider Enrollment Application for Assistive Technology Services through Idaho’s Medicaid Management Information System (MMIS)

Application and Documentation Submission:

• Submit Articles of Incorporation, proof of EIN/NPI, insurance certificates, staff credentialing, operational policies, and intake templates

• Provide examples of assessment reports, device recommendation forms, training documentation, and maintenance tracking forms

Program Readiness Review:

• IDHW reviews provider readiness, including quality assurance systems, participant protection standards, and Medicaid billing compliance

Approval & Medicaid Enrollment:

• Upon approval, configure billing codes for Assistive Technology assessments, device acquisition, delivery, training, and maintenance services

5. REQUIRED DOCUMENTATION

• Articles of Incorporation or Business License (Idaho Secretary of State)

• IRS EIN confirmation

• NPI confirmation

• Proof of general, professional, and product liability insurance

• HCBS-Compliant Policy & Procedure Manual including:

  • Participant intake, assessment, and service planning procedures

  • Device procurement, customization, and delivery protocols

  • Participant and caregiver training procedures

  • Equipment maintenance, emergency repair, and replacement systems

  • HIPAA confidentiality, participant rights, and grievance handling policies

  • Staff credentialing, background checks, and competency documentation

  • Medicaid billing, service tracking, and audit readiness documentation

6. STAFFING REQUIREMENTS

Role: Assistive Technology Program Manager / Specialist

Requirements: Certification as an Assistive Technology Professional (ATP) preferred or licensure in OT, PT, SLP fields with assistive technology experience; background screening clearance

Role: Assistive Technology Technicians / Trainers

Requirements: Experience in device setup, adaptive equipment training, and participant support; background screening clearance

All staff must complete:

• HIPAA confidentiality and participant rights training

• Safety, infection control (for device delivery), and risk management training

• Annual continuing education on assistive technology advancements and Medicaid compliance

7. MEDICAID WAIVER PROGRAMS

The following Idaho Medicaid Waivers authorize Assistive Technology Services:

• Developmental Disabilities (DD) Waiver

• Aged and Disabled (A&D) Waiver

• Children's Developmental Disabilities Waiver (for adaptive devices)

Approved providers may deliver:

• Device assessments and evaluations

• Customized equipment procurement and installation

• Participant training for device use and troubleshooting

• Maintenance, adjustments, and emergency repairs

8. TIMELINE TO LAUNCH

Phase: Business Formation and Credentialing Setup

Timeline: 1–2 weeks

Phase: Staff Hiring, Credentialing, and Program Development

Timeline: 2–3 months

Phase: Idaho Medicaid Provider Enrollment and Readiness Review

Timeline: 60–90 days

Phase: Medicaid Billing System Configuration and Claims Management

Timeline: 30–45 days

9. CONTACT INFORMATION

Idaho Department of Health and Welfare (IDHW) — Medicaid Division

Website: https://healthandwelfare.idaho.gov/services-programs/medicaid-health

Idaho Assistive Technology Project (IATP)

Website: https://idahoat.org/

Centers for Medicare & Medicaid Services (CMS)

Website: https://www.cms.gov/

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — IDAHO ASSISTIVE TECHNOLOGY SERVICES PROVIDER

WCG supports assistive technology vendors, rehabilitation therapy providers, and community organizations in launching Medicaid-compliant Assistive Technology Services under Idaho’s HCBS waiver programs.

Scope of Work:

• Business registration and EIN/NPI setup

• Medicaid provider enrollment assistance

• Development of Assistive Technology Services Policy & Procedure Manual

• Staff credentialing templates and participant intake/assessment forms

• Medicaid billing system setup and claims management

• Website, domain, and email setup

• Equipment intake, tracking, and emergency repair documentation systems

• Quality assurance programs for device outcomes and participant satisfaction

• Community networking and assistive technology partnership development strategies

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