SUPPORTED EMPLOYMENT SERVICES PROVIDER IN NEW JERSEY

EMPOWERING INDIVIDUALS THROUGH VOCATIONAL SUPPORT AND COMMUNITY INTEGRATION

Supported Employment Services in New Jersey assist individuals with disabilities, chronic conditions, or other barriers to employment by providing vocational training, job placement, and on-the-job support. These services help individuals gain and maintain meaningful employment, fostering independence and community inclusion. Supported Employment Services are authorized under New Jersey Medicaid Home and Community-Based Services (HCBS) Waiver programs.

1. GOVERNING AGENCIES

Agency: New Jersey Department of Human Services (DHS)

Role: Administers Medicaid waiver funding for Supported Employment Services and manages provider enrollment, service authorization, and reimbursement.

Agency: Division of Vocational Rehabilitation Services (DVRS)

Role: Facilitates access to vocational support and employment services for individuals with disabilities.

Agency: Division of Developmental Disabilities (DDD)

Role: Ensures quality standards, service delivery, and compliance for Supported Employment Services under HCBS waiver programs.

Agency: Centers for Medicare & Medicaid Services (CMS)

Role: Provides federal oversight ensuring Medicaid-funded Supported Employment Services meet HCBS quality, person-centered planning, and participant protection standards.

2. SUPPORTED EMPLOYMENT SERVICES OVERVIEW

Supported Employment Services are designed to help individuals find, secure, and retain competitive employment in the community.

Approved providers may deliver:

• Vocational Assessment: Identifying skills, interests, and employment goals.

• Job Development and Placement: Assisting individuals in finding suitable job opportunities.

• Job Coaching: Providing on-site support and skill development.

• Job Retention Support: Monitoring progress and addressing workplace challenges.

• Career Counseling: Helping individuals develop long-term vocational goals.

• Soft Skills Training: Improving communication, teamwork, and problem-solving skills.

• Employer Engagement: Educating employers on accommodating individuals with disabilities.

• Follow-Up and Retention Monitoring: Ongoing support to maintain job stability.

All services are delivered according to the Individualized Service Plan (ISP) to meet the participant’s vocational goals and support needs.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

• Register the business entity with the New Jersey Division of Revenue and Enterprise Services.

• Obtain EIN from the IRS and NPI (Type 2).

• Enroll as a Medicaid Waiver Supported Employment provider via the New Jersey Medicaid Provider Enrollment Portal.

• Obtain necessary certifications for vocational support and job coaching.

• Maintain general liability and professional liability insurance.

• Develop policies for job placement, workplace safety, and support coordination.

• Ensure staff meet background checks, health screenings, and vocational training requirements.

4. NEW JERSEY PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

• Complete the Provider Enrollment Application through the New Jersey Medicaid Provider Enrollment Portal for Supported Employment Services under HCBS waivers.

Application and Documentation Submission:

• Submit Articles of Incorporation, proof of EIN/NPI, insurance certificates, vocational training certifications, and policy manuals.

Program Readiness Review:

• DHS, DVRS, and DDD evaluate provider readiness, including staff qualifications, vocational support protocols, and workplace safety measures.

Approval & Medicaid Enrollment:

• Upon approval, providers are authorized to bill Medicaid for Supported Employment Services using designated billing codes.

5. REQUIRED DOCUMENTATION

• Articles of Incorporation or Business License (New Jersey Division of Revenue)

• IRS EIN confirmation

• NPI confirmation

• Proof of general and professional liability insurance

• Supported Employment Services Policy & Procedure Manual including:

  • Vocational assessment, job placement, and coaching procedures

  • Staff credentialing, background checks, and ongoing training records

  • Documentation standards for service tracking and Medicaid billing

  • HIPAA compliance, participant rights, and grievance handling

  • Safety protocols for workplace environments and community-based work sites

  • Follow-up and retention support procedures

  • Quality assurance and compliance monitoring

6. STAFFING REQUIREMENTS

Role: Supported Employment Program Director

Requirements: Bachelor’s degree in vocational rehabilitation, social work, or related field; supervisory experience in employment services.

Role: Job Coaches

Requirements: Experience in vocational support or rehabilitation; training in job coaching and support strategies; background clearance.

Role: Vocational Counselors

Requirements: Certification in vocational rehabilitation or employment support; experience in career counseling; background clearance.

Role: Employment Specialists

Requirements: Experience in job development and placement; training in community-based employment support; background clearance.

All staff must complete:

• Training in job coaching, soft skills development, and client safety

• HIPAA compliance and participant rights education

• Annual competency evaluations and professional development

• Ongoing training in community employment support and job retention strategies

7. MEDICAID WAIVER PROGRAMS

Supported Employment Services are available under the following New Jersey Medicaid Waivers:

• Community Care Program for the Elderly and Disabled (CCPED)

• Supports Program Waiver

• Acquired Brain Injury (ABI) Waiver

• Personal Care Assistant (PCA) Waiver

• Home and Community-Based Services (HCBS) Waiver

Services may include:

• Job development and placement assistance

• On-the-job training and coaching

• Employment retention and follow-up support

• Soft skills training for workplace success

• Employer engagement and education

8. TIMELINE TO LAUNCH

Phase: Business Formation and Compliance Preparation

Timeline: 1–2 months

Phase: Staff Hiring, Credentialing, and Program Development

Timeline: 2–3 months

Phase: New Jersey Medicaid Provider Enrollment and Readiness Review

Timeline: 60–90 days

Phase: Medicaid Billing Setup and Supported Employment Service Launch

Timeline: 30–45 days

9. CONTACT INFORMATION

New Jersey Department of Human Services (DHS)

Website: https://www.state.nj.us/humanservices/

Division of Vocational Rehabilitation Services (DVRS)

Website: https://www.state.nj.us/humanservices/dvrs/

Division of Developmental Disabilities (DDD)

Website: https://www.state.nj.us/humanservices/ddd/

New Jersey Medicaid Provider Enrollment Portal

Website: https://www.njmmis.com/

Centers for Medicare & Medicaid Services (CMS)

Website: https://www.cms.gov/

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — NEW JERSEY SUPPORTED EMPLOYMENT SERVICES PROVIDER

WCG supports agencies in launching Medicaid-compliant Supported Employment Services in New Jersey, offering:

Scope of Work:

• Business registration, Medicaid enrollment, and licensing assistance

• Policy manual development for vocational support and job coaching

• Staff credentialing, training program templates, and compliance documentation

• Medicaid billing setup and audit-prepared financial management

• Branding, website development, and employer outreach strategies

• Quality assurance systems for job retention and client satisfaction

• Collaboration with vocational training centers and community organizations

Continue To Our Client Portal To Get Started

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