RESIDENTIAL CARE SERVICES PROVIDER IN MICHIGAN
- Fatumata Kaba
- Jul 27
- 3 min read
PROVIDING SAFE AND SUPPORTIVE LIVING ENVIRONMENTS FOR INDIVIDUALS WITH DISABILITIES
Residential Care Services in Michigan are designed to support individuals with disabilities, mental health needs, or chronic conditions by offering supervised, supportive living environments. These services are authorized under the Michigan Home and Community-Based Services (HCBS) Medicaid Waivers and must follow protocols set by the Michigan Department of Health and Human Services (MDHHS).
1. GOVERNING AGENCIES
Agency: Michigan Department of Health and Human Services (MDHHS)Role: Oversees provider enrollment, service authorization, and Medicaid compliance.
Agency: Michigan Medicaid AgencyRole: Handles Medicaid provider enrollment and reimbursement for Residential Care Services.
Agency: Centers for Medicare & Medicaid Services (CMS)Role: Provides federal oversight and ensures compliance with HCBS waiver rules.
2. SERVICE OVERVIEW
Residential Care Services provide individuals with a safe, structured living environment that supports their physical, mental, and emotional well-being. Services include assistance with daily living, health monitoring, and access to community resources.
Approved providers may deliver:
Supervised living arrangements (group homes or individual apartments)
Assistance with activities of daily living (ADLs) such as bathing, dressing, and mobility
Meal preparation and nutrition management
Medication administration and health monitoring
Community integration and social skill development
Documentation of care and progress notes
3. LICENSING & PROVIDER APPROVAL REQUIREMENTS
Prerequisites:
Register business with the Michigan Department of Licensing and Regulatory Affairs (LARA).
Obtain an EIN from the IRS and NPI (Type 2).
Maintain a physical residential care facility in Michigan.
Acquire proper licensure for residential care from MDHHS.
Hire staff trained in caregiving, health monitoring, and resident support.
Develop safety, emergency, and hygiene protocols for residential settings.
4. PROVIDER ENROLLMENT PROCESS
Initial Interest and Application:
Request the Residential Care Provider Application Packet from MDHHS.
Submit a comprehensive business and residential care plan outlining supervision, care protocols, and resident safety.
Include policies for medication management, daily living support, and emergency response.
Background & Credentialing:
Background checks for all caregiving and administrative staff.
Verification of qualifications in healthcare, caregiving, or social services.
Proof of ongoing training in client care and residential support.
Program Readiness Review:
Demonstrate readiness for daily care provision and safety management.
Establish protocols for resident intake, care planning, and incident reporting.
5. REQUIRED DOCUMENTATION
Articles of Incorporation or LLC Certificate.
IRS EIN Letter.
NPI confirmation.
Lease or proof of a residential care facility in Michigan.
MDHHS-Compliant Policy & Procedure Manual including:
Resident care plans and supervision guidelines.
Emergency and safety protocols.
Health monitoring and medication administration procedures.
Financial tracking and residential maintenance logs.
6. STAFFING REQUIREMENTS
Role: Residential Program Director
Requirements: Experience in managing residential care, healthcare administration, or social services.
Role: Direct Care Worker
Requirements: Certification in caregiving, CPR, and first aid.
Role: Residential Care Coordinator
Requirements: Experience in community living support and care coordination.
All staff must complete:
MDHHS orientation and HCBS Waiver training.
Annual training on caregiving best practices and safety protocols.
Confidentiality, ethics, and client rights training.
7. MEDICAID WAIVER SERVICES
Michigan Medicaid Waivers that authorize Residential Care Services include:
MI Choice Waiver
Habilitation Supports Waiver
Children’s Waiver Program
Approved providers may deliver:
Supervised residential care
Daily living assistance
Health and medication management
8. TIMELINE TO LAUNCH
Phase: Business Formation
Timeline: 0–1 week
Phase: MDHHS Application Review
Timeline: 60–90 days
Phase: Facility Setup and Licensing
Timeline: 30–60 days
Phase: Medicaid Enrollment
Timeline: 60–90 days
9. CONTACT INFORMATION
Michigan Department of Health and Human Services (MDHHS) – Division of Long-Term Care Services
Email: ltcprovider@michigan.gov
Phone: (517) 335-1980
Website: MDHHS Website
Michigan Medicaid Agency – Waiver Services
Website: Michigan Medicaid

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — MICHIGAN RESIDENTIAL CARE PROVIDER
We support new providers through every step of launching Residential Care services under Michigan’s HCBS waiver programs.
SCOPE OF WORK:
Business formation (LLC, EIN, NPI)
MDHHS provider application and compliance guidance
Policy & Procedure Manual development
Residential facility setup and safety protocol training
Medicaid enrollment and billing setup
Website, domain, and email setup
Client admission packet
Marketing and advertising materials
Operational training
Compliance and regulatory support
Quality assurance programs
Marketing and client acquisition strategies
Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements.
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