MEAL AND NUTRITION SERVICES PROVIDER IN SOUTH CAROLINA
- Fatumata Kaba
- Oct 13
- 4 min read
PROMOTING HEALTH, DIGNITY, AND NUTRITIONAL INDEPENDENCE FOR INDIVIDUALS WITH DISABILITIES, AGING NEEDS, OR MEDICALLY COMPLEX CONDITIONS
Meal and Nutrition Services in South Carolina help Medicaid participants maintain proper nutrition through structured meal provision and diet-related education. These supports are available through the South Carolina Medicaid State Plan, Community Long Term Care (CLTC) program, and Home and Community-Based Services (HCBS) Waivers. They are designed to ensure individuals who are unable to shop for or prepare meals independently can continue living safely in their homes or community settings.
1. GOVERNING AGENCIES
Agency: South Carolina Department of Health and Human Services (SCDHHS)
Role: Oversees Medicaid reimbursement, meal delivery authorization, and nutritional service enrollment.
Agency: South Carolina Department of Health and Environmental Control (DHEC)**
Role: Licenses food service establishments and ensures compliance with food safety and sanitation laws.
Agency: South Carolina Department on Aging (SCDOA)**
Role: Coordinates congregate and home-delivered meal programs for older adults (non-Medicaid programs may be blended).
Agency: Centers for Medicare & Medicaid Services (CMS)**
Role: Sets federal regulations on nutrition-related services under waiver and state plan Medicaid programs.
2. MEAL AND NUTRITION SERVICES OVERVIEW
These services focus on providing prepared meals, dietary monitoring, and nutrition counseling to maintain or improve health.
Approved providers may offer:
Home-Delivered Meals: Fresh or frozen meals tailored to health conditions (e.g., diabetic, cardiac, renal).
Congregate Meals (optional): Group-based meal service in approved adult day or senior centers.
Nutrition Counseling: Individualized support from a licensed or registered dietitian for medically necessary cases.
Feeding Assistance: Help with eating or monitoring intake for safety.
Menu Planning: Creation of therapeutic diets per care plan.
Documentation: Delivery logs, dietary tracking, and service summaries for Medicaid billing.
3. LICENSING & PROVIDER APPROVAL REQUIREMENTS
Prerequisites:
Register business with the South Carolina Secretary of State.
Obtain EIN and Type 2 NPI.
Acquire DHEC licensure or food establishment permit (if preparing meals directly).
Enroll as a Medicaid provider with SCDHHS under HCBS meal services or nutrition support.
Partner with a licensed commercial kitchen or food service vendor if you are not producing meals in-house.
Develop a Meal and Nutrition Services Policy & Procedure Manual covering food handling, delivery, dietary needs, and documentation.
4. SOUTH CAROLINA PROVIDER ENROLLMENT PROCESS
Step 1: Register your organization and obtain EIN, NPI, and liability insurance.
Step 2: Apply for DHEC food establishment licensure (or partner with a licensed caterer).
Step 3: Enroll with SCDHHS as a Medicaid provider for meal delivery or dietary counseling.
Step 4: Submit documentation for review (menu samples, safety protocols, RD credentials).
Step 5: Begin service once participant referrals and care plans are authorized.
5. REQUIRED DOCUMENTATION
Business registration and EIN/NPI confirmation
DHEC food safety certificate or subcontractor agreement with licensed kitchen
Medicaid enrollment confirmation
Staff and RD credentials (if applicable)
Insurance coverage (general liability, workers’ comp, product liability)
Meal and Nutrition Services Policy & Procedure Manual including:
Food storage, preparation, and delivery procedures
Nutritional screening and dietary intake forms
Participant satisfaction surveys and feedback logs
HIPAA, confidentiality, and abuse prevention protocols
Safety procedures for in-home delivery and group settings
Quality assurance and complaint response system
6. STAFFING REQUIREMENTS
Role: Nutrition Services Coordinator
Requirements: Experience in food service, community nutrition, or care coordination.
Role: Meal Delivery Personnel
Requirements: Background check, food handling training, clean driving record.
Role (optional): Registered Dietitian (RD)
Requirements: Licensed in SC; provides medical nutrition therapy, menu design, and consultative support.
All staff must complete:
HIPAA and participant rights training
Food safety, sanitation, and infection control
Emergency response and incident reporting
Abuse prevention and home-entry protocols
Annual competency reviews and safety drills
7. MEDICAID WAIVER PROGRAMS
Meal and Nutrition Services are available through:
Community Long Term Care (CLTC) – Home-delivered meals for older adults and individuals with disabilities
Head and Spinal Cord Injury (HASCI) Waiver – Supports including nutrition services for participants with severe mobility needs
Community Supports Waiver – May include dietary assistance or counseling components
State Plan Medicaid – For qualifying medical nutrition therapy by an RD
Katie Beckett/TEFRA Program – Pediatric dietary monitoring and therapeutic meal guidance
8. TIMELINE TO LAUNCH
Phase: Business Registration & Policy Manual Creation
Timeline: 1–2 months
Phase: DHEC Licensing & Medicaid Enrollment
Timeline: 2–3 months
Phase: Staff Hiring, Menu Development & Safety Protocol Setup
Timeline: 30–60 days
Phase: Participant Onboarding & Meal Delivery
Timeline: Immediately upon service authorization
9. CONTACT INFORMATION
South Carolina Department of Health and Human Services (SCDHHS)
Website: https://www.scdhhs.gov
SCDHHS Medicaid Provider Enrollment Portal
Website: https://providers.scdhhs.gov
South Carolina Department of Health and Environmental Control (DHEC)
Food Safety Licensing: https://scdhec.gov
South Carolina Department on Aging (SCDOA)
Website: https://aging.sc.gov
Centers for Medicare & Medicaid Services (CMS)
Website: https://www.cms.gov

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — SOUTH CAROLINA MEAL AND NUTRITION SERVICES PROVIDER
WCG helps providers develop and deliver effective meal and nutrition services that promote wellness, independence, and person-centered care.
Scope of Work:
Medicaid and DHEC enrollment support
Meal and Nutrition Policy & Procedure Manual
Menu design templates and RD credentialing guidance
Participant intake, dietary forms, and delivery logs
Compliance checklists and food safety protocols
Billing tools and satisfaction tracking for continuous improvement
Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements.
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