MEAL AND NUTRITION SERVICES PROVIDER IN NEW MEXICO

PROMOTING HEALTH AND WELL-BEING THROUGH NUTRITIONAL SUPPORT

Meal and Nutrition Services in New Mexico provide essential nutritional support to individuals with disabilities, chronic conditions, or age-related dietary needs. These services ensure that individuals receive balanced, healthy meals tailored to their preferences and medical requirements. Meal and Nutrition Services are authorized under New Mexico Medicaid Home and Community-Based Services (HCBS) Waiver programs.

1. GOVERNING AGENCIES

Agency: New Mexico Human Services Department (HSD)

Role: Administers Medicaid waiver funding for Meal and Nutrition Services and manages provider enrollment, service authorization, and reimbursement.

Agency: Developmental Disabilities Supports Division (DDSD)

Role: Ensures quality standards, service delivery, and compliance for Meal and Nutrition Services under HCBS waiver programs.

Agency: Centers for Medicare & Medicaid Services (CMS)

Role: Provides federal oversight ensuring Medicaid-funded Meal and Nutrition Services meet HCBS quality, person-centered planning, and participant protection standards.

2. MEAL AND NUTRITION SERVICES OVERVIEW

Meal and Nutrition Services support individuals by offering prepared meals, meal planning, and dietary guidance to maintain health and well-being.

Approved providers may deliver:

• Meal Preparation: Cooking and delivering nutritious meals based on individual dietary needs.

• Meal Planning: Developing customized meal plans tailored to health conditions (e.g., diabetes, hypertension).

• Nutritional Counseling: Guidance on maintaining a balanced diet.

• Specialized Diets: Preparing meals that accommodate medical conditions (e.g., low-sodium, pureed, or allergen-free diets).

• Home-Delivered Meals: Regular meal delivery for those unable to prepare food themselves.

• On-Site Congregate Meals: Group meal settings for social engagement and community interaction.

• Dietary Monitoring: Tracking dietary intake and ensuring nutritional adequacy.

• Food Safety and Hygiene: Ensuring that meals are prepared and stored safely.

All services are delivered according to the Individualized Service Plan (ISP) to meet the participant’s dietary and health needs.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

• Register the business entity with the New Mexico Secretary of State.

• Obtain EIN from the IRS and NPI (Type 2).

• Enroll as a Medicaid Waiver Meal and Nutrition provider via the New Mexico Medicaid Provider Enrollment Portal.

• Obtain a food establishment license from the New Mexico Environment Department (NMED).

• Maintain general liability and professional liability insurance.

• Develop policies for meal preparation, dietary planning, and food safety.

• Ensure staff meet background checks, health screenings, and food safety training requirements.

4. NEW MEXICO PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

• Complete the Provider Enrollment Application through the New Mexico Medicaid Provider Enrollment Portal for Meal and Nutrition Services under HCBS waivers.

Application and Documentation Submission:

• Submit Articles of Incorporation, proof of EIN/NPI, food establishment license, insurance certificates, and policy manuals.

Program Readiness Review:

• HSD and DDSD evaluate provider readiness, including meal planning protocols, safety measures, and staff qualifications.

Approval & Medicaid Enrollment:

• Upon approval, providers are authorized to bill Medicaid for Meal and Nutrition Services using designated billing codes.

5. REQUIRED DOCUMENTATION

• Articles of Incorporation or Business License (New Mexico Secretary of State)

• IRS EIN confirmation

• NPI confirmation

• Food Establishment License (if applicable)

• Proof of general and professional liability insurance

• Meal and Nutrition Services Policy & Procedure Manual including:

  • Meal preparation, dietary planning, and food safety protocols

  • Staff credentialing, background checks, and food handler certifications

  • Documentation standards for meal tracking and Medicaid billing

  • HIPAA compliance, participant rights, and grievance handling

  • Safety protocols for food storage, preparation, and delivery

  • Nutritional assessment and monitoring procedures

  • Quality assurance and compliance monitoring

6. STAFFING REQUIREMENTS

Role: Meal and Nutrition Program Director

Requirements: Bachelor’s degree in nutrition, dietetics, or food service management; supervisory experience preferred.

Role: Dietitians/Nutritionists

Requirements: Licensed or registered dietitian; experience in meal planning and dietary counseling; background clearance.

Role: Food Service Workers

Requirements: High school diploma or GED; food safety certification (e.g., ServSafe); background clearance.

Role: Delivery Personnel

Requirements: Valid driver’s license; background clearance; training in food safety and delivery protocols.

All staff must complete:

• Food safety and hygiene training

• HIPAA compliance and participant rights education

• Ongoing professional development in dietary management

• Annual competency evaluations and food safety refresher courses

• Training in dietary monitoring and nutrition tracking

7. MEDICAID WAIVER PROGRAMS

Meal and Nutrition Services are available under the following New Mexico Medicaid Waivers:

• Developmental Disabilities (DD) Waiver

• Mi Via Waiver

• Medically Fragile Waiver

• Supports Waiver

• Home and Community-Based Services (HCBS) Waiver

Services may include:

• Home-delivered meals for individuals with mobility or health challenges

• Nutritional counseling for maintaining balanced diets

• Specialized diet planning for chronic conditions

• Group meal programs for social engagement

• Regular dietary monitoring and health tracking

8. TIMELINE TO LAUNCH

Phase: Business Formation and Compliance Preparation

Timeline: 1–2 months

Phase: Staff Hiring, Credentialing, and Program Development

Timeline: 2–3 months

Phase: New Mexico Medicaid Provider Enrollment and Readiness Review

Timeline: 60–90 days

Phase: Medicaid Billing Setup and Meal and Nutrition Service Launch

Timeline: 30–45 days

9. CONTACT INFORMATION

New Mexico Human Services Department (HSD)

Website: https://www.hsd.state.nm.us/

Developmental Disabilities Supports Division (DDSD)

Website: https://www.nmhealth.org/about/ddsd/

New Mexico Environment Department (NMED)

Website: https://www.env.nm.gov/

New Mexico Medicaid Provider Enrollment Portal

Website: https://nmmedicaid.portal.conduent.com/

Centers for Medicare & Medicaid Services (CMS)

Website: https://www.cms.gov/

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — NEW MEXICO MEAL AND NUTRITION SERVICES PROVIDER

WCG supports agencies in launching Medicaid-compliant Meal and Nutrition Services in New Mexico, offering:

Scope of Work:

• Business registration, Medicaid enrollment, and food service licensing assistance

• Policy manual development for meal preparation, dietary planning, and safety management

• Staff credentialing, training program templates, and compliance documentation

• Medicaid billing setup and audit-prepared financial management

• Branding, website development, and community outreach strategies

• Quality assurance systems for meal safety and dietary compliance

• Collaboration with healthcare providers and nutrition experts

Continue To Our Client Portal To Get Started

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