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HOME MODIFICATION SERVICES PROVIDER IN NEW YORK

  • Writer: Fatumata Kaba
    Fatumata Kaba
  • Sep 4
  • 4 min read

CREATING SAFE, ACCESSIBLE, AND FUNCTIONAL LIVING SPACES TO SUPPORT INDEPENDENCE IN HOME AND COMMUNITY SETTINGS

Home Modification Services in New York enhance accessibility and safety for individuals with disabilities, chronic conditions, or mobility challenges. These modifications allow individuals to live independently in their own homes by reducing physical barriers and creating adaptive environments. Home Modification Services are authorized under New York Medicaid Home and Community-Based Services (HCBS) Waiver programs.

 

1. GOVERNING AGENCIES

Agency: New York State Department of Health (NYSDOH)

Role: Administers Medicaid waiver funding for Home Modification Services and oversees provider enrollment, service authorization, and reimbursement.

Agency: Office for People With Developmental Disabilities (OPWDD)

Role: Provides oversight for home modification services targeting individuals with developmental disabilities.

Agency: New York State Office of Mental Health (OMH)

Role: Ensures compliance for home modification programs serving individuals with mental and behavioral health needs.

Agency: Centers for Medicare & Medicaid Services (CMS)

Role: Provides federal oversight to ensure Medicaid-funded Home Modification Services meet quality, safety, and accessibility standards.

 

2. HOME MODIFICATION SERVICES OVERVIEW

Home Modification Services involve structural changes and adaptations to a residence to improve accessibility, safety, and independence for individuals with disabilities.

Approved providers may deliver:

  • Accessibility Enhancements: Installing ramps, stairlifts, and widened doorways.

  • Bathroom Modifications: Adding grab bars, roll-in showers, and accessible sinks.

  • Kitchen Modifications: Lowering countertops, installing adaptive fixtures, and optimizing layout for wheelchair use.

  • Safety Improvements: Installing non-slip flooring, handrails, and safety lighting.

  • Mobility Supports: Adding ceiling lifts, track systems, and transfer aids.

  • Environmental Controls: Integrating smart home systems for remote lighting, temperature, and door control.

  • Emergency Accessibility: Adding accessible exits and fire safety improvements.

  • Sensory Modifications: Creating environments suitable for individuals with sensory processing disorders.

  • Documentation: Maintaining records of assessments, installation, and compliance with safety standards.

 

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

  • Register the business entity with the New York Department of State.

  • Obtain EIN from the IRS and NPI (Type 2).

  • Enroll as a Medicaid Waiver Home Modification provider via the New York Medicaid Provider Enrollment Portal (eMedNY).

  • Maintain general liability and professional liability insurance.

  • Develop policies for accessibility assessments, project planning, and safety compliance.

  • Ensure staff complete required background checks, health screenings, and construction safety training.

 

4. NEW YORK PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

  • Complete the Provider Enrollment Application via the eMedNY Portal for Home Modification Services under HCBS waivers.

Application and Documentation Submission:

  • Submit Articles of Incorporation, proof of EIN/NPI, insurance certificates, modification policies, and staff training documentation.

Program Readiness Review:

  • NYSDOH, OPWDD, and OMH evaluate provider readiness, including safety protocols, modification standards, and staff qualifications.

Approval & Medicaid Enrollment:

  • Upon approval, providers are authorized to bill Medicaid for Home Modification Services using designated billing codes.

 

5. REQUIRED DOCUMENTATION

  • Articles of Incorporation or Business License (New York Department of State)

  • IRS EIN confirmation

  • NPI confirmation

  • Proof of general and professional liability insurance

  • Home Modification Policy & Procedure Manual including:

    • Accessibility assessment and modification planning procedures

    • Construction safety protocols and compliance guidelines

    • Staff credentialing, background checks, and ongoing training records

    • Documentation standards for modification tracking and Medicaid billing

    • HIPAA compliance, participant rights, and grievance handling

    • Emergency response and safety verification protocols

    • Quality assurance and compliance monitoring

 

6. STAFFING REQUIREMENTS

Role: Home Modification Program Director

Requirements: Bachelor’s or Master’s degree in construction management, rehabilitation engineering, or healthcare administration; experience in project management and accessibility planning.

Role: Accessibility Consultants

Requirements: Certification in accessibility planning, architecture, or rehabilitation technology; experience in home modification assessments.

Role: Construction Technicians

Requirements: Experience in building modifications, safety compliance, and ADA standards; OSHA certification preferred.

All staff must complete:

  • Training in accessibility planning, construction safety, and client interaction

  • HIPAA compliance and participant rights education

  • Annual competency evaluations and ongoing professional development

  • Safety, emergency response, and construction compliance training

  • Documentation and record-keeping best practices

 

7. MEDICAID WAIVER PROGRAMS

Home Modification Services are available under the following New York Medicaid Waivers:

  • OPWDD Comprehensive Waiver

  • Home and Community-Based Services (HCBS) Waiver

  • Nursing Home Transition and Diversion (NHTD) Waiver

  • Traumatic Brain Injury (TBI) Waiver

  • Children’s Waiver

 

8. TIMELINE TO LAUNCH

Phase: Business Formation and Compliance Preparation

Timeline: 1–2 months

Phase: Staff Hiring, Credentialing, and Program Development

Timeline: 2–3 months

Phase: New York Medicaid Provider Enrollment and Readiness Review

Timeline: 60–90 days

Phase: Medicaid Billing Setup and Home Modification Service Launch

Timeline: 30–45 days

 

9. CONTACT INFORMATION

New York State Department of Health (NYSDOH)

Office for People With Developmental Disabilities (OPWDD)

New York State Office of Mental Health (OMH)

eMedNY Provider Enrollment Portal

Centers for Medicare & Medicaid Services (CMS)

NEW YORK HOME MODIFICATION SERVICES PROVIDER

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — NEW YORK HOME MODIFICATION SERVICES PROVIDER

WCG supports agencies in launching Medicaid-compliant Home Modification Services in New York, offering:

Scope of Work:

  • Business registration, Medicaid enrollment, and licensing assistance

  • Policy manual development for accessibility assessments and safety compliance

  • Staff credentialing, training program templates, and compliance documentation

  • Medicaid billing setup and audit-prepared financial management

  • Branding, website development, and community outreach strategies

  • Quality assurance systems for home modification and compliance monitoring

  • Collaboration with accessibility specialists and construction professionals



Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements. 

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