HOME HEALTH CARE SERVICES PROVIDER IN PENNSYLVANIA
- Fatumata Kaba
- Oct 8
- 4 min read
DELIVERING CLINICAL CARE AT HOME TO SUPPORT RECOVERY, CHRONIC CONDITION MANAGEMENT, AND INDEPENDENT LIVING
Home Health Care Services in Pennsylvania are Medicaid-funded clinical services provided in an individual’s home for the purpose of treating illness, managing chronic health conditions, or aiding recovery after surgery or hospitalization. These services must be medically necessary, ordered by a physician, and delivered by licensed professionals. Home Health Care is authorized through the Pennsylvania Medical Assistance Program (via PROMISe™), the Office of Long-Term Living (OLTL), Community HealthChoices (CHC) Managed Care Organizations (MCOs), and in some cases, via private insurance or Medicare.
1. GOVERNING AGENCIES
Agency: Pennsylvania Department of Health (DOH) – Division of Home Health
Role: Licenses Home Health Agencies (HHAs) and ensures compliance with state and federal regulations.
Agency: Pennsylvania Department of Human Services (DHS) – Office of Long-Term Living (OLTL)
Role: Coordinates Medicaid-funded home health services and authorizations through waiver programs and CHC.
Agency: Community HealthChoices (CHC) Managed Care Organizations (MCOs)
Role: Authorize and reimburse for home health services for individuals in CHC.
Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal regulation and oversight for home health care reimbursement through Medicaid and Medicare.
Agency: Pennsylvania Department of State
Role: Handles legal registration of provider businesses.
2. HOME HEALTH CARE SERVICES OVERVIEW
Home Health Care includes intermittent, short-term, or ongoing skilled care provided in a residential setting, under a physician's order.
Approved providers may deliver:
Skilled Nursing: Wound care, medication administration, IV therapy, chronic disease monitoring.
Home Health Aide Services: Assistance with ADLs under the supervision of a nurse.
Physical Therapy (PT): Post-operative rehabilitation, mobility improvement.
Occupational Therapy (OT): ADL skill-building and adaptive strategies.
Speech Therapy (ST): Communication and swallowing therapy.
Medical Social Services: Counseling and coordination of care and services.
Documentation & Care Coordination: Plan of care development, visit notes, electronic charting, and billing.
3. LICENSING & PROVIDER APPROVAL REQUIREMENTS
Prerequisites:
Register your business with the Pennsylvania Department of State.
Obtain an EIN and a Type 2 NPI.
Apply for a Home Health Agency License from the PA Department of Health.
Enroll as a Medicaid provider via PROMISe™ and contract with CHC MCOs.
Obtain accreditation (e.g., CHAP, ACHC, Joint Commission – recommended but not required).
Maintain general liability, workers’ compensation, and malpractice insurance.
Develop a Home Health Care Services Policy & Procedure Manual in accordance with Pennsylvania DOH and CMS standards.
4. PENNSYLVANIA PROVIDER ENROLLMENT PROCESS
Step 1: Register your business entity and obtain EIN, NPI, and insurances.
Step 2: Apply for a Home Health Agency License through the DOH.
Step 3: Enroll in PROMISe™ as a home health provider.
Step 4: Contract with Community HealthChoices MCOs (UPMC, Keystone First, PA Health & Wellness).
Step 5: Complete credentialing and readiness reviews to begin receiving referrals.
5. REQUIRED DOCUMENTATION
Articles of Incorporation and business registration
Home Health Agency License (PA DOH)
Accreditation certificate (if applicable)
EIN and NPI confirmation
Insurance certificates (general liability, malpractice, workers’ comp)
Home Health Policy & Procedure Manual including:
Admission and discharge criteria
Physician order tracking and plan of care development
Medication administration and nursing protocols
Infection control, emergency preparedness, and patient safety
HIPAA compliance and documentation standards
Visit note templates and electronic charting formats
Billing processes and audit readiness tools
6. STAFFING REQUIREMENTS
Role: Registered Nurse (RN) / Clinical Supervisor
Requirements: Active PA license; develops care plans, supervises aides, delivers skilled care.
Role: Home Health Aide (HHA)
Requirements: Completion of state-approved training program; background check and CPR certification.
Role: Therapists (PT, OT, ST)
Requirements: Active PA licensure; provides therapy as prescribed by a physician.
Role: Medical Social Worker
Requirements: MSW; supports psychosocial aspects of care.
All staff must complete:
HIPAA and patient rights training
Infection control and universal precautions
Documentation and billing compliance education
Annual continuing education and performance evaluations
7. MEDICAID WAIVER PROGRAMS
Home Health Care Services are covered under:
State Plan Medicaid Home Health Benefit: Physician-ordered, medically necessary services.
Community HealthChoices (CHC): Skilled care services authorized through MCOs.
Aging Waiver (OLTL): For seniors requiring skilled care to remain at home.
OBRA and Independence Waivers (OLTL): Home health for younger adults with physical disabilities.
Act 150 Program (non-Medicaid): Similar to waivers, but state-funded.
8. TIMELINE TO LAUNCH
Phase: Business Registration & Manual Development
Timeline: 1–2 months
Phase: DOH Licensing & Medicaid Enrollment
Timeline: 3–4 months (depending on inspection schedules)
Phase: MCO Contracting & Staff Credentialing
Timeline: 1–2 months
Phase: Referral Activation & Service Start
Timeline: Begins once contracts and readiness reviews are completed
9. CONTACT INFORMATION
PA Department of Health – Home Health Licensing
Website: https://www.health.pa.gov
PA Department of Human Services – OLTL
Website: https://www.dhs.pa.gov
PROMISe™ Medicaid Provider Enrollment
Website: https://promise.dpw.state.pa.us
Community HealthChoices MCO Contacts:
UPMC Community HealthChoices – https://www.upmchealthplan.com
Keystone First CHC – https://www.keystonefirstchc.com
PA Health & Wellness – https://www.pahealthwellness.com
Centers for Medicare & Medicaid Services (CMS)
Website: https://www.cms.gov

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — PENNSYLVANIA HOME HEALTH CARE PROVIDER
WCG provides comprehensive guidance to help launch and scale compliant Home Health Agencies across Pennsylvania.
Scope of Work:
Business formation and Home Health licensing support
Medicaid enrollment and MCO contract navigation
Home Health Policy Manual development and documentation templates
RN and aide credentialing logs and supervision checklists
EMR/EHR implementation readiness
Audit preparation tools and compliance walkthroughs
Referral-building strategies and care coordination workflows
Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements.
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