HOME AND VEHICLE MODIFICATION SERVICES PROVIDER IN MASSACHUSETTS

ENHANCING ACCESSIBILITY AND SAFETY THROUGH MEDICAID-FUNDED ENVIRONMENTAL ADAPTATIONS FOR INDIVIDUALS WITH DISABILITIES

Home and Vehicle Modification Services in Massachusetts are essential supports that enable individuals with disabilities to live more independently and safely in their homes or access their communities through adapted vehicles. These services are covered under MassHealth Home and Community-Based Services (HCBS) waivers and the Money Follows the Person (MFP) program. Providers play a vital role in customizing physical spaces and vehicles to align with each individual’s functional needs.

1. GOVERNING AGENCIES

Agency: Executive Office of Health and Human Services (EOHHS)

Role: Oversees waiver and MFP environmental adaptation policy and funding

Agency: MassHealth (Massachusetts Medicaid)

Role: Authorizes and reimburses for environmental modifications under waiver plans

Agency: Department of Developmental Services (DDS)

Role: Coordinates waiver services for individuals with intellectual and developmental disabilities

Agency: Massachusetts Rehabilitation Commission (MRC)

Role: Manages home and vehicle modification programs for individuals with physical disabilities

Agency: Centers for Medicare & Medicaid Services (CMS)

Role: Provides federal funding and oversight for HCBS waiver-based modifications

2. SERVICE OVERVIEW

Home and vehicle modifications are non-medical, structural adaptations to the home or personal vehicle that enhance safety, mobility, and independence. Services may include:

Home Modifications:

• Ramps and stair lifts

• Widened doorways and hallways

• Roll-in showers, grab bars, and accessible sinks

• Kitchen reconfiguration for wheelchair access

• Hard-wired emergency alert systems

• Non-slip flooring or threshold modifications

Vehicle Modifications:

• Wheelchair lifts and securement systems

• Transfer seating and hand controls

• Door automation and lowered floors

• Driving equipment for adaptive use

Modifications must be medically necessary, cost-effective, and part of the individual’s Plan of Care (POC) or Individual Support Plan (ISP). Services are one-time, pre-authorized, and require cost estimates and contractor bids.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

• Register business with the Massachusetts Secretary of the Commonwealth

• Obtain IRS EIN and Type 2 NPI

• Secure general liability and workers’ compensation insurance

• Hold relevant contractor licenses (for structural home work)

• Obtain automotive modification certifications (for vehicle work)

• Submit proof of compliance with ADA, HUD, and state building codes

• Develop written policies for project planning, safety, and documentation

4. PROVIDER ENROLLMENT PROCESS

Step 1: MassHealth Provider Registration

Enroll via the Provider Online Service Center (POSC)

Step 2: Apply with Waiver Program(s)

• DDS: For home modifications under developmental disability waivers

• MRC: For vehicle mods and home access (MFP or state-funded)

• ABI or MFP Waivers: For institutional transition supports

Step 3: Submit Service and Project Documentation

Provide sample cost estimates, contractor credentials, safety certifications, and timelines

Step 4: Sign Provider Agreements and Start Receiving Referrals

Coordinate with support coordinators and transition teams for project assignments

5. REQUIRED DOCUMENTATION

• Articles of Incorporation or business filings

• IRS EIN and Type 2 NPI confirmation

• Contractor license (Massachusetts CSL or HIC, if applicable)

• Automotive modifier credentials (QAP/ASE/NMEDA, if applicable)

• Proof of insurance

• Environmental Modification Policy & Procedure Manual, including:

  • Cost proposal forms and bidding templates

  • Project approval and modification checklists

  • Home safety assessment templates

  • Completion certification forms

  • Warranties, service logs, and photos of finished work

  • Client consent and satisfaction surveys

  • Billing documentation and audit records

6. STAFFING REQUIREMENTS

Role: Project Manager / Modification Coordinator

Requirements: Construction or OT background; oversees project scope, budget, and documentation

Role: Licensed Contractor / Installer

Requirements: Valid Massachusetts Construction Supervisor License (CSL) or Home Improvement Contractor (HIC) license; ADA experience preferred

Role: Vehicle Modification Technician

Requirements: Automotive technician license and QAP/NMEDA certifications

Required Trainings:

• ADA accessibility standards

• Home safety and structural integrity

• Infection control during home entry (especially post-discharge)

• Documentation and Medicaid billing compliance

7. MASSHEALTH & WAIVER PROGRAMS THAT COVER MODIFICATIONS

These services are reimbursed under:

• ABI Waiver (Acquired Brain Injury)

• MFP-Residential and Community Living Waivers

• DDS Waivers (Community Living, Intensive Supports)

• Frail Elder and Community Living Waivers (with mobility needs)

• State-funded MRC Home Modifications (for individuals not eligible under Medicaid)

Modifications must:

• Be cost-effective and medically justified

• Not duplicate coverage under housing programs (e.g., Section 8 renovations)

• Comply with building codes and maintain safety standards

• Be documented with photos, contractor invoices, and sign-offs

8. TIMELINE TO LAUNCH

Phase: Business and License Registration

Timeline: 2–4 weeks

Phase: Medicaid and Waiver Enrollment

Timeline: 1–2 months

Phase: Staff Hiring and Compliance Manual Completion

Timeline: 1 month

Phase: Referral Coordination and Service Start-Up

Timeline: Ongoing — based on discharge planning and home safety assessments

9. CONTACT INFORMATION

MassHealth Provider Enrollment

https://www.mass.gov/orgs/masshealth

Massachusetts Rehabilitation Commission (MRC)

https://www.mass.gov/orgs/massachusetts-rehabilitation-commission

Department of Developmental Services (DDS)

https://www.mass.gov/orgs/department-of-developmental-services

Department of Public Safety – Contractor Licensing

https://www.mass.gov/orgs/office-of-public-safety-and-inspections

National Mobility Equipment Dealers Association (NMEDA)

https://www.nmeda.org

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — MASSACHUSETTS HOME & VEHICLE MODIFICATION PROVIDER

WCG supports contractors, adaptive technicians, and agencies in launching Medicaid-approved environmental modification services across Massachusetts.

Scope of Work:

• Contractor licensing and Medicaid enrollment support

• DDS and MRC application assistance

• Environmental modification policy & procedure manuals

• Procurement and warranty tracking templates

• Staff onboarding and safety training resources

• Referral coordination with case managers and discharge teams

• Audit-ready project documentation and compliance systems

Continue To Our Client Portal To Get Started

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