COMMUNITY INTEGRATION SERVICES PROVIDER IN DELAWARE

Fatumata Kaba
Jul 7
3 min read

PROMOTING INDEPENDENT LIVING, RELATIONSHIP-BUILDING, AND ACTIVE PARTICIPATION IN THE COMMUNITY FOR INDIVIDUALS WITH DISABILITIES

Community Integration Services in Delaware support individuals with intellectual and developmental disabilities (IDD) in accessing their communities through individualized, goal-driven activities that build social connections, independence, and personal fulfillment. These services are authorized under the Delaware Lifespan Waiver, administered by the Division of Developmental Disabilities Services (DDDS), and align with the participant’s Individual Service Plan (ISP).

1. GOVERNING AGENCIES

Agency: Delaware Division of Developmental Disabilities Services (DDDS)

Role: Authorizes and monitors the delivery of Community Integration Services through the Lifespan Waiver

Agency: Delaware Division of Medicaid and Medical Assistance (DMMA)

Role: Administers Medicaid reimbursement and waiver oversight

Agency: Centers for Medicare & Medicaid Services (CMS)

Role: Provides federal oversight to ensure HCBS services promote inclusion and person-centered outcomes

2. COMMUNITY INTEGRATION SERVICE OVERVIEW

Community Integration Services help individuals with disabilities build meaningful relationships, access local resources, and engage in public life. Services are tailored to each participant’s interests, needs, and ISP goals, with a focus on choice, dignity, and participation.

Approved providers may deliver:

Support with accessing libraries, recreational centers, and events
Assistance with joining clubs, volunteer groups, or social organizations
Skill-building for navigating public transportation and community safety
Support in developing relationships and self-advocacy
Exploration of hobbies, wellness activities, and cultural experiences
Documentation of outcomes and progress toward community goals

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register your business with the Delaware Division of Corporations
Obtain EIN from the IRS and NPI (Type 2)
Apply as a Community Integration Services Provider through DDDS
Employ qualified Direct Support Professionals (DSPs) trained in person-centered planning
Carry general liability insurance and comply with HIPAA documentation standards
Develop transportation safety procedures (if providing travel support)

4. PROVIDER ENROLLMENT PROCESS

Step 1: Register your business and obtain an NPI

Step 2: Submit a provider application to DDDS for Community Integration Services

Include staff resumes, service descriptions, policies, and sample documentation

Step 3: Enroll with Delaware Medicaid (DMAP) if billing directly

Step 4: Coordinate with support coordinators for referrals and ISP alignment

Step 5: Deliver services in the community and submit documentation as required

5. REQUIRED DOCUMENTATION

Articles of Incorporation or business registration
IRS EIN Letter
NPI confirmation
Liability insurance and Medicaid enrollment documentation
DDDS provider approval
Policy & procedure manual including:
- Client intake and interest assessment forms
- Activity planning and ISP goal alignment tools
- Safety protocols for community settings
- Incident reporting and emergency procedures
- Daily and monthly documentation logs
- Transportation policies and consent forms
- HIPAA compliance and participant rights policy
- Staff training logs and supervision documentation

6. STAFFING REQUIREMENTS

Role: Direct Support Professional (DSP)

Requirements:

High school diploma or equivalent
Background check, CPR/First Aid certification
Experience supporting individuals with disabilities in community settings preferred

Role: Program Coordinator / Supervisor

Requirements:

Oversight of planning, documentation, and staff performance
Experience in HCBS waiver programs or community services

Training Requirements for All Staff:

Person-centered planning and community engagement
HIPAA and participant confidentiality
Abuse prevention and mandated reporting
Transportation and travel safety
Documentation and ISP tracking

7. MEDICAID WAIVER SERVICES

Community Integration Services are reimbursed under:

Delaware Lifespan Waiver (administered by DDDS)

Approved providers may deliver:

Community-based 1:1 or group supports
Assistance with social engagement, personal goals, and public resource access
Progress documentation and communication with support teams
Person-centered programming aligned with the ISP

8. TIMELINE TO LAUNCH

Phase: Business Formation

Timeline: 1–2 weeks

Phase: DDDS Enrollment

Timeline: 30–60 days

Phase: Medicaid Enrollment (DMAP)

Timeline: 30–60 days

Phase: Referral Activation and Service Delivery

Timeline: Ongoing

9. CONTACT INFORMATION

Delaware Division of Developmental Disabilities Services (DDDS)

Phone: (302) 744-9600

Website: https://dhss.delaware.gov/dhss/ddds

Delaware Division of Medicaid and Medical Assistance (DMMA)

Phone: (302) 255-9500

Website: https://dhss.delaware.gov/dhss/dmma

Delaware Medicaid Provider Enrollment (DMAP)

Website: https://www.demap.dhss.delaware.gov

COMMUNITY INTEGRATION SERVICES PROVIDER IN DELAWARE

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — DELAWARE COMMUNITY INTEGRATION SERVICES PROVIDER

We help support professionals and disability-focused organizations launch compliant, person-centered Community Integration programs through Delaware’s Lifespan Waiver.

Scope of Work:

Business registration (LLC, EIN, NPI)
DDDS and Medicaid provider enrollment guidance
Policy & procedure manual for community engagement, risk management, and reporting
Templates for activity logs, consent forms, and ISP alignment tools
Website, domain, and email setup
Staff credentialing trackers and supervision tools
Client intake packet, HIPAA documents, and safety procedures
Incident reporting systems and audit readiness checklists
Referral networking with DDDS, families, and support coordinators