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ASSISTIVE TECHNOLOGY SERVICES PROVIDER IN MONTANA

  • Writer: Fatumata Kaba
    Fatumata Kaba
  • Aug 6
  • 3 min read

ENHANCING INDEPENDENCE THROUGH TECHNOLOGICAL SOLUTIONS FOR DAILY LIVING AND COMMUNICATION

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Assistive Technology Services in Montana provide individuals with disabilities access to specialized devices and technologies that support independence, communication, mobility, and safety. These services are designed to enhance the quality of life and enable individuals to participate more fully in their communities. Assistive Technology Services are available under Montana’s Home and Community-Based Services (HCBS) Waivers.

 

1. GOVERNING AGENCIES

  • Agency: Montana Department of Public Health and Human Services (DPHHS)

    • Role: Administers Medicaid and HCBS Waiver programs, including assistive technology services

  • Agency: Montana Department of Labor and Industry (DLI)

    • Role: Oversees licensing and compliance for healthcare and technology providers

  • Agency: Centers for Medicare & Medicaid Services (CMS)

    • Role: Provides federal oversight and ensures waiver compliance

 

2. ASSISTIVE TECHNOLOGY SERVICE OVERVIEW

Assistive Technology Services focus on providing and maintaining devices that assist individuals in their daily lives. Services are tailored according to the Individual Service Plan (ISP) or Person-Centered Plan (PCP) and may include:

  • Communication devices (e.g., speech-generating devices, text-to-speech systems)

  • Mobility aids (e.g., powered wheelchairs, stair lifts)

  • Sensory aids (e.g., hearing aids, visual assistance tools)

  • Environmental controls (e.g., smart home adaptations, adaptive switches)

  • Adaptive software and computer access tools

  • Training and support on device usage and maintenance

 

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

  • Register your business with the Montana Secretary of State

  • Obtain EIN from the IRS and NPI (Type 2)

  • Enroll as a Medicaid provider with the Montana Department of Public Health and Human Services

  • Obtain Durable Medical Equipment (DME) Supplier License if applicable

  • Maintain liability insurance and documentation of device safety standards

 

4. MEDICAID PROVIDER ENROLLMENT PROCESS

Step 1: Pre-Application Contact

  • Contact the Montana Department of Public Health and Human Services to understand the assistive technology provider requirements

Step 2: Application Submission

  • Submit business registration, DME license (if required), liability insurance, and service descriptions

Step 3: Compliance Verification

  • Ensure devices meet state and federal safety standards

Step 4: Approval and Medicaid Number Assignment

  • Once approved, receive a Medicaid provider number and authorization to deliver services

 

5. REQUIRED DOCUMENTATION

  • Articles of Incorporation or Business Name Registration

  • IRS EIN Letter

  • NPI confirmation

  • DME Supplier License (if applicable)

  • Liability insurance certificate

  • Policy & procedure manual including:

    • Client intake and assessment protocols

    • Device procurement and quality assurance procedures

    • User training and support documentation

    • Maintenance and repair logs

    • Staff training and certification records

 

6. STAFFING REQUIREMENTS

Role: Assistive Technology Coordinator

  • Requirements: Experience in rehabilitation technology or assistive device services

Role: Technician / Device Specialist

  • Requirements:

    • Technical training in device setup and maintenance

    • Background check and clean driving record

Training Requirements:

  • Safe installation and device configuration

  • Client training on usage and maintenance

  • Safety and risk management

  • Documentation and compliance protocols

 

7. MEDICAID WAIVER SERVICES

Assistive Technology Services in Montana are available through:

  • Big Sky Waiver (BSW)

  • Community First Choice/Personal Assistance Services (CFC/PAS)

  • Medicaid Home Health Services

Approved providers may deliver:

  • Assessment and customization of assistive devices

  • Training on device usage and maintenance

  • Ongoing support and equipment upgrades

 

8. TIMELINE TO LAUNCH

Phase: Business Formation

  • Timeline: 1–2 weeks

Phase: Medicaid Provider Enrollment

  • Timeline: 60–90 days

Phase: Staff Hiring and Training

  • Timeline: 30–45 days

Phase: Device Procurement and Safety Compliance

  • Timeline: 2–4 weeks

 

9. CONTACT INFORMATION

Montana Department of Public Health and Human Services (DPHHS)

Montana Department of Labor and Industry (DLI)

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MONTANA ASSISTIVE TECHNOLOGY SERVICES PROVIDER

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — MONTANA ASSISTIVE TECHNOLOGY SERVICES PROVIDER

We support agencies and entrepreneurs in launching compliant Assistive Technology Services across Montana under the HCBS Waiver models.

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Scope of Work:

  • Business registration and licensing assistance

  • Medicaid provider enrollment

  • Policy & procedure manual for assistive technology operations

  • Templates for client assessment forms and device usage logs

  • Website, domain, and email setup

  • Staff credentialing and training documentation

  • Client intake packet and assistive device planning forms

  • Risk management and safety monitoring

  • Referral networking with rehabilitation specialists and healthcare providers



Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements. 

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