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Waiver Group 3-step Process
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Getting Started


What Is Your Experience With Your Selected Service?
How Soon Are You Starting?

Using the New Horizon Agency to explain our process & setting the expectation for you & your agency!

A short video on unraveling our processes

Prefer To Call?

Our Medicaid Waiver Specialists are available Monday to Friday 8:30 am to 4:30 pm answer all of your questions


(302) 888-9172

Prefer To Email?

During business hours, emails are usually responded to in minutes. If you wish to inquire through our email, click  on the email below

Prefer To Chat?

Schedule a free 30-minute video session with on of our specialists. 

Prefer To Visit?


2 Bala Ave suite 300, Bala Cynwyd, PA 19004

1515 Market Stret Suite 1200, Philadelphia, PA 19004

Opening Hours

Mon - Fri

9:00 am – 5:00 pm


10:00 am – 2:00 pm



Medicaid Waiver Programs/Services We Work With:

Home and Community-Based Services (HCBS) Providers:
1.    Personal Care Agencies
2.    Home Health Agencies
3.    Respite Care Providers
4.    Adult Day Care Centers
5.    Home Modifications and Assistive Technology Providers
6.    Homemaker and Chore Services
7.    Transportation Services
8.    Meals and Nutrition Services
9.    Case Management Agencies
10.    Independent Living Centers

Developmental Disability (DD) Agencies: 
1.    Residential Group Homes
2.    Community Living Supports
3.    Day Programs or Day Habilitation Centers
4.    Vocational Rehabilitation Services
5.    Behavior Therapy and Applied Behavior Analysis (ABA) Providers
6.    Specialized Therapy Providers
7.    Case Management Agencies
8.    Respite Care Provider
9.    Assistive Technology Providers
10.    Advocacy and Support Organizations

Aging and Disability Resource Centers (ADRCs):
1.    Information and Referral
2.    Benefits Counseling
3.    Long-Term Care Options Counseling
4.    Care Coordination
5.    In-Home Care Services
6.    Transportation Assistance
7.    Housing Assistance
8.    Caregiver Support and Respite Services
9.    Health and Wellness Programs
10.    Assistance with Waiver Programs

Traumatic Brain Injury (TBI) Service Providers
1.    Rehabilitation Centers
2.    Brain Injury Centers
3.    Community Reintegration Programs
4.    Supported Living Arrangements
5.    Cognitive Rehabilitation Programs
6.    Speech and Language Therapy
7.    Occupational Therapy Services
8.    Case Management Services
9.    Support and Advocacy Organizations


Personal Care Attendant (PCA) Agencies: 
1.    Home Care Agencies
2.    Private Duty Agencies
3.    Medicaid Waiver Programs
4.    Consumer-Directed Programs
5.    Disability Services Organizations
6.    Home Health Care Agencies
7.    Hospice Agencies
8.    Independent Living Centers


Behavioral Health Agencies: 
1.    Community Mental Health Centers
2.    Substance Abuse Treatment Centers
3.    Dual Diagnosis Treatment Centers
4.    Outpatient Counseling Centers
5.    Psychiatric Facilities
6.    Case Management Agencies
7.    Assertive Community Treatment (ACT) Teams
8.    Intensive Outpatient Programs (IOPs)
9.    Peer Support Programs


Independent Living Centers (ILCs):
1.    Information and Referral Services
2.    Peer Mentoring and Support
3.    Skills Training Provider
4.    Advocacy and Self-Advocacy Support
5.    Assistive Technology Services

6.    Transition Services
7.    Accessibility Assessments and Modifications
8.    Disability Rights Education
9.    Social and Recreational Programs

10.    Transition to Employment Programs

Waiver Programs We Work With
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