Wyoming - Environmental Accessibility Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The Wyoming Department of Health (WDH) Home and Community-Based Services (HCBS) Section certifies Environmental Modification providers to deliver physical home adaptations under the Community Choices Waiver (CCW), Comprehensive Waiver, and Supports Waiver. These modifications, which include ramps, widened doorways, and roll-in showers, must be tied directly to an assessed need documented in the participant's person-centered service plan.
Approval requires applicants to first secure HCBS certification through the Wyoming Health Provider (WHP) portal before submitting a Medicaid enrollment application via the PRESM system. Applicants must hold applicable local contractor licenses and building permits, as Wyoming does not issue a distinct state-level license for this specific Medicaid service.
1. Service Definition and Scope
Environmental Modifications in Wyoming are defined as physical adaptations to the participant's home that are necessary to ensure the health, welfare, and safety of the individual or that enable the individual to function with greater independence in the home. These services are authorized under the state's HCBS waiver programs.
The service is strictly limited to modifications that address a specific assessed need. It explicitly excludes general home repairs, maintenance, or cosmetic upgrades that are not medically necessary.
- Covered Adaptations: Ramps, roll-in showers, grab bars, and widened doorways.
- Excluded Services: General home maintenance, roof repair, and standard carpeting.
- Waiver Authorities: Community Choices Waiver (CCW), Comprehensive Waiver, and Supports Waiver.
- Assessment Requirement: Must be tied to an assessed need documented in the participant's Person-Centered Service Plan.
2. Regulatory and Oversight Agencies
The Wyoming Department of Health (WDH) Division of Healthcare Financing oversees the administration of HCBS waivers and provider certification. Multiple distinct portals are used for credentialing, enrollment, and billing.
Providers must interact with the WDH HCBS Section for initial certification and the state's fiscal agents for Medicaid enrollment and claims processing.
- Wyoming Department of Health (WDH) HCBS Section: https://health.wyo.gov/healthcarefin/hcbs/
- Wyoming Medicaid Provider Enrollment (PRESM): https://wyoming.dyp.cloud
- Wyoming Medicaid Benefits Management System (BMS): https://www.wyomingmedicaid.com/portal/
- Wyoming Health Provider (WHP) Portal: https://www.wyoproviderportal.com/
3. Gatekeeping Prerequisites: Who Can Even Apply
Wyoming does not utilize a Certificate of Need, closed network, or RFP procurement process for Environmental Modification providers. Any entity meeting the general contractor qualifications and background check requirements may apply.
The mandatory structural precondition is that an applicant must first obtain HCBS Certification via the WHP portal; the state's Medicaid enrollment vendor (PRESM) will not accept a Medicaid provider application for waiver services without this prior WDH certification.
- Network Status: Open enrollment; no closed networks or moratoria exist for this service.
- Certificate of Need: None required in Wyoming for HCBS environmental modifications.
- Prior Approval: HCBS Certification via the WHP portal is required before PRESM Medicaid enrollment is accepted.
- Business Standing: Must be registered and in good standing with the Wyoming Secretary of State.
4. Licensure and Certification Requirements
Wyoming does not issue a distinct state-level "Environmental Modification" license. Instead, providers must meet general contractor requirements, adhere to local building codes, and obtain HCBS certification from WDH.
Providers must ensure that all structural modifications comply with municipal or county permitting requirements and pass local inspections where applicable.
- State Licensure: No distinct state license; relies on local/municipal contractor licensing.
- HCBS Certification: Required via the WHP portal for CCW or DD waivers.
- Code Compliance: All work must meet applicable local and state building codes.
- Insurance: Must maintain general liability insurance.
5. Medicaid Provider Enrollment
After receiving HCBS certification, providers must enroll as a Wyoming Medicaid Provider through the HHS Technology Group (PRESM) Provider Enrollment system. This step generates the provider's active Medicaid billing ID.
Providers must sign the Wyoming Medicaid Provider Agreement and ensure they select the correct PRESM Provider Type corresponding to HCBS waiver services.
- Enrollment System: HHS Technology Group (PRESM) Provider Enrollment.
- Provider Agreement: Must sign the Wyoming Medicaid Provider Agreement, renewed every 5 years.
- NPI Requirement: Must obtain and register a National Provider Identifier (NPI).
- Provider Type: Must select the correct PRESM Provider Type for HCBS waiver services.
6. Staffing, Training and Background Checks
All HCBS providers in Wyoming must pass a multi-step background screening process before certification is granted. This includes state and national checks.
Providers must also complete mandatory WDH training modules and understand their legal obligations as mandatory reporters of abuse, neglect, and exploitation.
- Background Screening: Multi-step process including Wyoming DCI fingerprinting.
- Abuse Registry: Checks against the Department of Family Services (DFS) Central Registry.
- Mandatory Reporting: All staff are mandatory reporters for abuse, neglect, and exploitation.
- Training: Must complete Provider Agency Training modules and submit a Training Summary form (HCBS-JEX24).
7. Documentation, Policies and Records
Environmental Modification providers must maintain detailed records of all bids, local permits, and project completion sign-offs. These documents are subject to audit by WDH.
Before work begins, providers must submit itemized bids to the participant's case manager for approval and inclusion in the service plan.
- Bid Documentation: Must submit itemized bids for the proposed modification.
- Permit Records: Must retain copies of all required local building permits.
- Completion Sign-off: Requires participant or case manager sign-off upon satisfactory completion.
- Record Retention: Must retain all service and billing records for a minimum of six years.
8. Billing, Rates and Claims
Claims for completed environmental modifications are submitted through the Benefits Management System (BMS) portal operated by Acentra. Reimbursement is based on the authorized bid amount.
Modifications are subject to waiver-specific financial caps, and the exact service must be prior-authorized in the participant's approved service plan before any work commences.
- Billing Portal: Benefits Management System (BMS) operated by Acentra.
- Reimbursement Methodology: Paid based on the authorized bid amount.
- Service Caps: Subject to waiver-specific financial caps (e.g., lifetime limits on environmental modifications).
- Prior Authorization: The specific modification and amount must be prior-authorized in the participant's service plan.
9. Approval Sequence and Timeline
The approval process begins with requesting access to the WHP portal, followed by the submission of the HCBS certification application. Once certified, the provider applies for Medicaid enrollment via PRESM.
Applications in the WHP portal that remain unsubmitted or inactive for 90 days are automatically canceled by the system.
- Portal Access: Request WHP portal access (takes up to 48 hours).
- Application Submission: Submit HCBS certification application via WHP (canceled if inactive for 90 days).
- Medicaid Enrollment: Submit PRESM application after HCBS certification approval.
- Total Timeline: Typically 60 to 90 days from initial portal request to active Medicaid billing status.
10. Common Denials and Survey Findings
Applications are frequently delayed or denied due to administrative errors, such as failing to follow strict file naming conventions in the WHP portal or submitting incomplete background check forms.
For active providers, common audit findings include failing to retain copies of local building permits or failing to complete the mandatory 5-year Medicaid re-enrollment.
- File Naming: Denials or delays for failing to use the mandatory CCW WHP File Naming Conventions.
- Background Checks: Delays due to incomplete DCI fingerprinting or DFS registry checks.
- Incomplete Bids: Rejection of specific modification requests due to lack of itemized bids.
- Lapsed Renewals: Failure to complete the 5-year Medicaid re-enrollment via PRESM.
11. Key Contacts and Resources
Providers should direct certification questions to the WDH HCBS Credentialing Team and enrollment questions to the PRESM help desk.
Technical assistance for the various portals is handled by their respective vendors.
- HCBS Credentialing Team: [email protected]
- PRESM Enrollment Contact: [email protected]
- BMS Provider Services: 1-888-WYO-MCAD (1-888-996-6223)
- WHP Technical Assistance: https://happyjacksoftware.atlassian.net/servicedesk/customer/portal/35
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