West Virginia - Transitional Assistance Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
West Virginia funds one-time institutional discharge expenses through the state-funded Olmstead Transition and Diversion Program and the federal Take Me Home Transition Program, managed by the Bureau for Medical Services (BMS). These programs cover security deposits, essential household furnishings, utility set-up fees, and moving expenses for individuals leaving nursing facilities or Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID).
Approval to coordinate these funds requires an existing Medicaid enrollment as a waiver case management or transition coordination agency, as standalone transition brokers are not separately licensed by the Office of Health Facility Licensure and Certification (OHFLAC). Providers must submit bulk upload templates or individual applications through the WVMMIS Health PAS-OnLine portal managed by Gainwell Technologies.
1. Service Definition and Scope
In West Virginia, transitional assistance is not a standalone waiver service but is administered via the Take Me Home Transition Program and the Olmstead Transition and Diversion Program. These programs provide one-time start-up funding to assist people with disabilities to return to or remain in the community.
The service covers reasonable and necessary costs to support transition and diversion needs not otherwise covered by Medicaid, Medicare, or other State programs.
- Covered Expense: Security deposits required to obtain a lease to occupy a home
- Covered Expense: Essential and basic household furnishings required to occupy a home
- Covered Expense: Set-up fees or deposits for utility services
- Covered Expense: Moving expenses needed to move to the community
- Excluded Expense: Ongoing monthly rent or mortgage payments
- Target Population: Individuals transitioning from nursing facilities or ICF/IID institutions
2. Regulatory and Oversight Agencies
The primary oversight for Medicaid waiver and transition programs in West Virginia is the Bureau for Medical Services (BMS). BMS contracts with Gainwell Technologies for provider enrollment and claims processing.
The West Virginia Olmstead Office manages the state-funded grant portion of the transition and diversion program.
- Operating Agency: West Virginia Bureau for Medical Services (BMS) (https://bms.wv.gov)
- Licensing Agency: Office of Health Facility Licensure and Certification (OHFLAC) (https://ohflac.wv.gov)
- Program Management: West Virginia Olmstead Office (https://wvolmstead.org)
- Enrollment Portal: WVMMIS Health PAS-OnLine (https://www.wvmmis.com)
- Fiscal Agent: Gainwell Technologies (https://www.wvmmis.com)
3. Gatekeeping Prerequisites: Who Can Even Apply
West Virginia does not issue a distinct facility or agency license for "Transitional Assistance Services." Instead, providers must already be established and enrolled as Case Management or Transition Coordination agencies under the Intellectual/Developmental Disabilities Waiver (IDDW), Aged and Disabled Waiver (ADW), or Traumatic Brain Injury (TBI) Waiver.
An applicant cannot enroll as a standalone transition provider without first holding the underlying waiver provider status and OHFLAC licensure for behavioral health or home health services.
- Prerequisite Licensure: Must hold an active OHFLAC license appropriate to the underlying waiver service (e.g., Behavioral Health Center license)
- Prerequisite Enrollment: Must be an active provider in the WV Medicaid Management Information System (WVMMIS)
- Network Requirement: Must be affiliated with a designated Waiver Agency to utilize the Waiver Agency Template User Manual for enrollment
- Certificate of Need: Not required for transition coordination services
- Moratoria: No current state moratoria on enrolling new waiver case management agencies
4. Licensure and Certification Requirements
Because transition services are coordinated by existing waiver providers, the licensure requirements default to the provider's primary service type. For IDDW providers, this typically means maintaining a Behavioral Health Center license through OHFLAC.
OHFLAC conducts licensure reviews at a CMS-mandated minimum of every two years to ensure compliance with state rules.
- Licensing Rule: W. Va. Code of State Rules, Title 64, Series 11 (Behavioral Health Centers)
- Inspection Frequency: OHFLAC conducts reviews at least every two years
- Application Form: OHFLAC initial licensure application for Behavioral Health Centers
- Setting Compliance: Must comply with CMS HCBS Settings Final Rule (42 CFR 441.301)
- Self-Assessment: Providers must complete the West Virginia Provider Self-Assessment on HCBS Settings Regulations
5. Medicaid Provider Enrollment
Providers enroll through the WVMMIS Health PAS-OnLine portal. West Virginia Medicaid utilizes a phased-in approach for enrollment and revalidation, managed by Gainwell Technologies.
Waiver agencies can enroll healthcare providers using the Bulk Upload Template and the Waiver Agency Template User Manual available on the portal.
- System: WVMMIS Health PAS-OnLine
- Contractor: Gainwell Technologies Provider Enrollment Department
- Application Method: Provider Enrollment Application (PEA) portal
- Required Form: Bulk Upload Template (for Waiver Agencies)
- Mailing Address: P.O. Box 625, Charleston, WV 25322-0625 (for original signature documents)
- Support Contact: Gainwell Provider Enrollment team at 1-888-483-0793 (Option 3)
6. Staffing, Training and Background Checks
Staff coordinating transition services must meet the qualifications outlined in the specific waiver manual (e.g., Chapter 513 for IDDW). This generally requires a degree in a human services field and specific training in person-centered planning.
All direct care and coordination staff must undergo state and federal background checks before providing services.
- Background Check: WV State Police and FBI fingerprint-based criminal history check
- Registry Check: WV Adult and Child Protective Services registry clearance
- Education Requirement: Bachelor's degree in a human services field (for Case Managers/Transition Coordinators)
- Training Requirement: Person-centered planning and HCBS settings rule training
- Incident Reporting: Staff must be trained on reporting incidents that cause injury to the participant
7. Documentation, Policies and Records
Providers must maintain detailed records of all transition expenses, including receipts for security deposits, furnishings, and moving costs. These records are subject to review by BMS and the Payment Error Rate Measurement (PERM) contractor.
The transition plan must be documented in the participant's person-centered service plan and approved by the interdisciplinary team (IDT).
- Financial Records: Original receipts for all one-time transition purchases
- Service Plan: Documentation of transition needs in the individualized service plan
- Notice Requirement: 30-day written notice of transfer or discharge from the nursing facility (Chapter 514)
- Grievance Policy: Written grievance policies must be provided to the participant
- Audit Compliance: Records must be submitted to Empower AI for PERM reviews upon request
8. Billing, Rates and Claims
Transition expenses are typically billed as one-time costs up to a maximum cap established by the Take Me Home or Olmstead programs. Claims are processed through the WVMMIS portal.
Providers must ensure that expenses are not otherwise covered by Medicaid State Plan services or Medicare before billing the transition program.
- Billing Portal: WVMMIS Health PAS-OnLine (Direct Data Entry or EDI)
- Fiscal Agent: Gainwell Technologies
- Funding Limit: Subject to individual program caps (e.g., Olmstead grant limits)
- Participant-Directed Option: Up to $1000 per service year for Participant-Directed Goods and Services under IDDW
- Claim Format: CMS-1500 or 837P electronic equivalent
9. Approval Sequence and Timeline
The approval process begins with obtaining the necessary OHFLAC licensure for the underlying agency type. Once licensed, the agency applies for Medicaid enrollment through Gainwell Technologies.
After Medicaid enrollment, the agency must coordinate with the WV Olmstead Office or the Take Me Home program to authorize specific transition funding for individual participants.
- Step 1: Obtain OHFLAC Behavioral Health or Home Health licensure (timeline varies, typically 3-6 months)
- Step 2: Submit Provider Enrollment Application via WVMMIS portal
- Step 3: Gainwell Technologies reviews application and issues Medicaid ID
- Step 4: Agency identifies eligible participant in an institution
- Step 5: Submit transition funding request to WV Olmstead Office or BMS for approval
10. Common Denials and Survey Findings
Applications for Medicaid enrollment are frequently delayed due to missing original signatures on supporting documentation or failure to complete the Provider Enrollment Checklist.
During PERM audits or OHFLAC surveys, providers are commonly cited for failing to maintain original receipts for transition purchases or lacking documentation of the participant's choice of setting.
- Enrollment Denial: Missing original signatures on mailed supporting documents
- Enrollment Denial: Failure to use the correct Bulk Upload Template for waiver agencies
- Audit Finding: Lack of itemized receipts for household furnishings or moving expenses
- Audit Finding: Failure to document the 30-day discharge notice in the medical record
- Survey Finding: Non-compliance with HCBS settings requirements (e.g., setting is adjacent to an institution)
11. Key Contacts and Resources
Providers should utilize the WVMMIS portal for enrollment forms, manuals, and announcements. The Bureau for Medical Services provides policy manuals for all waiver programs.
For specific questions regarding the Olmstead Transition and Diversion Program, providers should contact the WV Olmstead Office directly.
- WVMMIS Provider Portal: https://www.wvmmis.com
- Gainwell Provider Enrollment: 1-888-483-0793 (Option 3)
- Bureau for Medical Services (BMS): https://bms.wv.gov
- OHFLAC: https://ohflac.wv.gov
- WV Olmstead Office: https://wvolmstead.org
- IDDW Program Information: https://iddwprogram.wv.gov
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