Washington - Transitional Assistance Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The Washington State Department of Social and Health Services (DSHS) administers Community Transition Services—formerly a 1915(c) waiver service but transitioned to the Medicaid State Plan under the Community First Choice (CFC) Option effective July 1, 2015, while remaining an authorized service on Developmental Disabilities Administration (DDA) waivers like the Core Waiver. Approval to deliver these non-recurring set-up expenses requires an applicant to already hold an active contract with DSHS as a residential habilitation provider or to secure a direct Medicaid contract through a regional Area Agency on Aging (AAA) before any enrollment application is accepted.
Providers do not obtain a distinct "Community Transition" license from the state; instead, they rely on their underlying facility or agency licensure (such as an Adult Family Home or Assisted Living Facility license) and their ProviderOne enrollment through the Washington State Health Care Authority (HCA). The approval sequence mandates executing a Core Provider Agreement with HCA and passing DSHS background checks before billing for security deposits, essential furnishings, and household supplies.
1. Service Definition and Scope
Community Transition Services fund non-recurring set-up expenses for Medicaid clients moving from an institutional setting or provider-operated living arrangement into a private residence where they are responsible for their own living expenses. The service covers essential household items and fees necessary to establish a basic domicile, explicitly excluding ongoing room and board costs.
The scope of allowable expenses is strictly limited to one-time costs that enable a person to establish a basic household.
- Covered Expense: security deposits required to obtain a lease on an apartment or home
- Covered Expense: essential household furnishings including furniture, window coverings, and food preparation items
- Covered Expense: bath and linen supplies required to occupy and use a community domicile
- Excluded Expense: ongoing monthly rent or room and board payments
- Service Authority: Community First Choice (CFC) Option under the Medicaid State Plan (effective July 1, 2015)
- Waiver Authority: DDA Core Waiver (WA.0410) for eligible developmental disability populations
2. Regulatory and Oversight Agencies
The Washington State Health Care Authority (HCA) serves as the Single State Medicaid Agency, managing the ProviderOne system and Core Provider Agreements. The Department of Social and Health Services (DSHS) operates the programs through its Aging and Long-Term Support Administration (ALTSA) and Developmental Disabilities Administration (DDA).
Local oversight and initial contracting for many home and community services are delegated to regional Area Agencies on Aging (AAAs).
- Medicaid Agency: Washington State Health Care Authority (HCA) (https://www.hca.wa.gov)
- Operating Agency: DSHS Aging and Long-Term Support Administration (ALTSA) (https://www.dshs.wa.gov/altsa)
- Operating Agency: DSHS Developmental Disabilities Administration (DDA) (https://www.dshs.wa.gov/dda)
- Local Contracting Entity: Area Agencies on Aging (AAAs) (https://www.dshs.wa.gov/altsa/home-and-community-services/area-agencies-aging)
- Medicaid Portal: ProviderOne (https://www.hca.wa.gov/billers-providers-partners/providerone)
3. Gatekeeping Prerequisites: Who Can Even Apply
Washington does not issue a standalone license for Community Transition Services, nor does it allow uncredentialed entities to enroll solely to provide this service. Applicants must meet structural preconditions tied to their existing provider status within the DSHS network.
While Washington allows for continuous open enrollment of all qualified providers without closed networks or moratoria, the prerequisite contracts act as the primary gate.
- DDA Waiver Prerequisite: must be an agency already contracted as a waiver provider of residential habilitation services to provide transition services under DDA waivers
- ALTSA Contracting Gate: application materials for a Home and Community Services Medicaid contract must be submitted directly to and approved by the regional Area Agency on Aging (AAA)
- Licensure Prerequisite: providers must meet any underlying licensing or certification required by state statute (e.g., Chapter 70.128 RCW for Adult Family Homes) to provide their specific professional service
- Open Enrollment Status: Washington allows for continuous open enrollment of all qualified providers; there are no closed networks or moratoria for this specific service category
4. Licensure and Certification Requirements
Because Community Transition Services are administrative and financial in nature, the state does not have a specific "Transition Agency" license. Providers operate under their existing facility or agency credentials, such as an Adult Family Home (AFH) license or an Assisted Living Facility (ALF) license, depending on the client's living arrangement.
If the needed service is not one that is regulated by a specific license, the state ensures services are delivered as specified in the waiver participant's plan of care.
- Adult Family Home License: governed by Chapter 70.128 RCW and WAC 388-76
- Assisted Living Facility License: governed by Chapter 18.20 RCW and WAC 388-78A
- Unregulated Services: if the needed service is not one that is regulated by a specific license, the state ensures services are delivered as specified in the waiver participant's plan of care
- Verification Frequency: the State Operating Agency or AAA verifies provider qualifications every 3 years for DDA waivers
5. Medicaid Provider Enrollment
Providers must enroll through the Health Care Authority's ProviderOne system. Applicants who receive a Medicaid contract from DSHS or an AAA are mailed a ProviderOne Enrollment Packet from HCA.
All billing providers must complete and sign a Core Provider Agreement and other required documents with the agency.
- System: ProviderOne billing and claims system
- Agreement: Core Provider Agreement required for all billing providers
- Enrollment Type: select "Fac/Agncy/Orgn/Inst" or "Group practice" in the ProviderOne application depending on business structure
- Support: HCA Provider Enrollment can be contacted at 1-800-562-3022, ext. 16137
6. Staffing, Training and Background Checks
Personnel coordinating transition services must clear state background checks and meet basic training standards tied to their underlying provider type.
Background checks are managed by DSHS and must be renewed on a strict cycle.
- Background Check Frequency: initially prior to contracting and every two years thereafter
- Disqualifying Crimes: if there is reasonable cause to believe a provider has been arrested or convicted of a disqualifying crime within the two-year cycle, a new background check is required
- Basic Training: 1st aid/CPR required before providing care to residents (for AFH providers)
- Orientation: 2 hours of orientation prior to caring for residents (for AFH providers)
7. Documentation, Policies and Records
Providers must maintain documentation proving that transition funds were spent exclusively on allowable set-up expenses. Records must align with the participant's approved plan of care.
The state monitors against waiver requirements for all services delivered, utilizing principles of Continuous Quality Improvement.
- Plan of Care: services must be detailed and authorized in the waiver participant's plan of care
- Receipts: providers must retain receipts for all security deposits, furnishings, and household items purchased
- Contract Standards: providers must adhere to DSHS contract standards and continuous quality improvement principles
- Delegation Records: any functions delegated by the Medicaid agency must be documented in writing and monitored
8. Billing, Rates and Claims
Reimbursement for Community Transition Services is processed through ProviderOne. DSHS determines the Medicaid rates for Home and Community Services, which are published by the ALTSA Office of Rates Management.
Because these are non-recurring set-up expenses, billing is strictly capped at the authorized limit in the client's care plan.
- Rate Setting: DSHS determines Home and Community Services Medicaid rates
- Rate Publication: rates are posted on the DSHS ALTSA Management Services Division Office of Rates Management website
- Billing System: claims are submitted electronically via ProviderOne
- Non-Recurring Limit: expenses are strictly non-recurring set-up costs, capped at the limit authorized in the client's care plan
9. Approval Sequence and Timeline
The approval process begins at the local or regional level before moving to the state Medicaid agency for final system enrollment.
Providers cannot initiate ProviderOne enrollment for this service until the underlying contract is secured.
- Step 1: submit application materials for a Home and Community Services Medicaid contract directly to the local Area Agency on Aging (AAA)
- Step 2: obtain underlying facility or agency licensure (e.g., AFH or ALF) if not already held
- Step 3: complete initial background checks through DSHS
- Step 4: receive the ProviderOne Enrollment Packet from HCA upon contract approval
- Step 5: complete the ProviderOne enrollment application and sign the Core Provider Agreement
10. Common Denials and Survey Findings
Applications and claims are frequently delayed or denied when providers fail to secure the prerequisite regional contracts or attempt to bill for unallowable ongoing expenses.
Auditors closely review receipts to ensure funds were not used for room and board.
- Denial Reason: attempting to enroll in ProviderOne without first securing a contract through an AAA or DDA
- Claim Denial: billing for ongoing room and board or monthly rent instead of one-time security deposits
- Audit Finding: failure to maintain receipts for purchased household furnishings and supplies
- Compliance Issue: lapsed background checks (failing to renew every two years)
11. Key Contacts and Resources
Prospective providers should utilize the official state portals and regional offices to initiate the contracting and enrollment process.
HCA and DSHS provide dedicated support lines and training materials for new contractors.
- HCA Provider Enrollment: 1-800-562-3022, ext. 16137 (https://www.hca.wa.gov/billers-providers-partners/become-apple-health-provider/enroll-provider)
- ProviderOne Training: (https://www.hca.wa.gov/billers-providers-partners/providerone/providerone-social-services)
- DSHS ALTSA Information for Potential Contractors: (https://www.dshs.wa.gov/altsa/home-and-community-services/information-potential-medicaid-contractors)
- DSHS DDA Home Page: (https://www.dshs.wa.gov/dda)
- HCA Support Portal: (https://support.hca.wa.gov/hcasupport)
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