Washington - Respite Care Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
Washington funds Respite Care Services through the Department of Social and Health Services (DSHS) across multiple Medicaid waivers, including COPES, Basic Plus, and the Individual and Family Services (IFS) waiver. Agencies seeking to provide in-home respite must first obtain a Home Care Agency license from the Department of Health (DOH) or, for out-of-home facility-based care, an Adult Family Home (AFH) or Assisted Living Facility (ALF) license from DSHS before they can apply for a Medicaid contract.
Approval requires navigating dual oversight between DSHS for service contracting and the Health Care Authority (HCA) for ProviderOne billing enrollment. Facility-based respite providers face distinct facility licensure requirements under WAC 388-76, which mandates a separate application and inspection process prior to Medicaid enrollment, while solo caregivers must be employed through the state's Consumer Directed Employer rather than enrolling as independent Medicaid agencies.
1. Service Definition and Scope
In Washington, Respite Care is defined as planned, short-term relief provided to an unpaid primary caregiver to allow them time away from caregiving responsibilities. The service ensures the Medicaid client continues to receive necessary supervision and support in the caregiver's absence.
The service can be delivered in the client's own home, in the community, or in licensed out-of-home settings such as Adult Family Homes or Adult Day Centers. The Developmental Disabilities Administration (DDA) also offers a distinct Overnight Planned Respite Service for specific waiver populations.
- In-Home Respite: Delivered in the client's residence by an Individual Provider (IP) or a licensed Home Care Agency.
- Out-of-Home Respite: Provided in licensed residential settings, such as Adult Family Homes (AFHs) or Assisted Living Facilities (ALFs).
- Overnight Planned Respite: A DDA-specific service offering up to 14 days of out-of-home relief per calendar year under WAC 388-829R.
- Lifespan Respite WA: A non-Medicaid voucher program offering up to $1,000 for caregivers not currently receiving Medicaid-funded respite.
2. Regulatory and Oversight Agencies
Respite care providers in Washington are regulated by a combination of the Department of Health (DOH) for agency licensure and the Department of Social and Health Services (DSHS) for facility licensure and Medicaid contracting. The Health Care Authority (HCA) manages the financial enrollment side.
Providers must interact with specific DSHS administrations depending on the target population, primarily the Aging and Long-Term Support Administration (ALTSA) for older adults and the Developmental Disabilities Administration (DDA) for individuals with intellectual disabilities.
- DSHS Aging and Long-Term Support Administration (ALTSA): Manages COPES and aging waivers, and contracts with providers (https://www.dshs.wa.gov/altsa).
- DSHS Developmental Disabilities Administration (DDA): Administers the IFS, Basic Plus, and Core waivers (https://www.dshs.wa.gov/dda).
- Department of Health (DOH): Licenses Home Care Agencies providing in-home respite services (https://doh.wa.gov).
- Health Care Authority (HCA): Manages the ProviderOne MMIS and oversees Medicaid provider enrollment (https://www.hca.wa.gov).
3. Gatekeeping Prerequisites: Who Can Even Apply
Washington does not require a Certificate of Need for home care agencies or adult family homes, but it enforces strict sequential prerequisites. A provider cannot simply apply to HCA to become a Medicaid respite provider; they must first hold the appropriate state license and secure a DSHS contract.
For individual caregivers, independent Medicaid enrollment is blocked entirely. Solo providers must be hired through the state's designated employer network.
- Home Care Agency Licensure: Agencies must hold an active DOH Home Care Agency license before DSHS will accept a Medicaid contract application for in-home respite.
- Facility Licensure: Out-of-home respite providers must hold an active Adult Family Home (AFH) or Assisted Living Facility (ALF) license from DSHS prior to contracting.
- Consumer Directed Employer Mandate: Solo caregivers (Individual Providers) cannot enroll directly as Medicaid agencies; they must be employed by Consumer Direct Care Network Washington (CDWA).
- DSHS Contract Requirement: Providers must successfully execute a contract with DSHS (ALTSA or DDA) before they are permitted to enroll in HCA's ProviderOne system.
4. Licensure and Certification Requirements
Licensure requirements depend entirely on the setting where respite is delivered. In-home agency providers must comply with DOH regulations under WAC 246-335, which govern administrative policies, client care, and staff supervision.
Facility-based providers must meet DSHS residential care rules. DDA's Overnight Planned Respite Services have their own distinct certification standards under WAC 388-829R.
- Home Care Agency License: Requires submission of operational policies, procedures, and a licensing fee to DOH under WAC 246-335.
- Adult Family Home License: Requires a DSHS application, building inspection, and compliance with WAC 388-76.
- Overnight Planned Respite Certification: DDA providers must meet WAC 388-829R standards, including specific physical environment and safety rules.
- HCBS Settings Rule Compliance: Effective January 1, 2026, AFHs and ALFs must implement residency agreements for Medicaid clients to meet federal HCBS eviction protection standards.
5. Medicaid Provider Enrollment
Once licensed and contracted with DSHS, providers must enroll with the Health Care Authority (HCA) to receive payment. This is done exclusively through the ProviderOne portal.
Agencies enroll as billing providers and must sign a Core Provider Agreement, which legally binds them to Washington Apple Health (Medicaid) billing rules.
- ProviderOne Portal: The mandatory HCA system for all Medicaid enrollment applications and claims submissions (https://www.providerone.wa.gov).
- Core Provider Agreement: The foundational contract required by HCA for all billing providers to participate in Apple Health.
- NPI Requirement: Agencies must obtain a National Provider Identifier (NPI) prior to initiating the ProviderOne enrollment process.
- Enrollment Type: Respite agencies must select the "Fac/Agncy/Orgn/Inst" enrollment type option in the ProviderOne application.
6. Staffing, Training and Background Checks
Washington has some of the most rigorous training requirements for direct care workers in the country. Most respite caregivers must become certified Home Care Aides through DOH.
Background checks are centralized through DSHS and must be completed before any unsupervised contact with vulnerable adults or children occurs.
- Background Checks: Mandatory fingerprint-based checks processed through the DSHS Background Control Unit (BCU).
- Home Care Aide Certification: Direct care staff must complete 75 hours of basic training and obtain DOH certification within 200 days of hire.
- Continuing Education: Certified caregivers must complete 12 hours of DSHS-approved continuing education annually.
- Nurse Delegation: Required if respite staff will administer medications or perform specific nursing tasks, requiring additional specialized training.
7. Documentation, Policies and Records
Providers must maintain detailed records to justify Medicaid billing and ensure client safety. WAC 388-829R explicitly outlines the documentation required for overnight respite.
All services must be tied directly to the client's DSHS-approved person-centered service plan, which dictates the authorized hours and specific care needs.
- Client Records: Must include a copy of the client's most recent person-centered service plan and emergency contact information.
- Overnight Respite Logs: WAC 388-829R requires tracking client personal property upon arrival and departure, as well as any money managed on their behalf.
- Medication Administration Records (MAR): Required for any client receiving medication assistance during the respite stay.
- Timesheets: Direct support professional timesheets must be specific to the locations worked and exactly match the hours billed to ProviderOne.
8. Billing, Rates and Claims
Respite claims are processed through HCA's ProviderOne system. Rates are established by DSHS and vary based on the waiver program, the delivery setting, and the client's assessed acuity level.
Providers cannot bill for respite unless the hours are explicitly authorized in the client's CARE (Comprehensive Assessment Reporting Evaluation) system plan.
- Billing System: All claims must be submitted electronically via the ProviderOne MMIS.
- Prior Authorization: Respite hours must be authorized in the client's DSHS CARE assessment before any services are delivered or billed.
- Unit of Service: In-home respite is typically billed in 15-minute increments or hourly, while out-of-home facility respite is billed per diem.
- Rate Schedules: DSHS publishes specific fee schedules for ALTSA and DDA waivers; providers must look up current rates based on the authorized procedure codes.
9. Approval Sequence and Timeline
Becoming a respite provider in Washington is a multi-stage process that can take 6 to 12 months, depending on the type of licensure required.
Providers must complete each step sequentially, as DSHS will not issue a contract without a license, and HCA will not approve ProviderOne enrollment without a DSHS contract.
- Step 1: Obtain a DOH Home Care Agency license or DSHS facility license (typically takes 3-6 months).
- Step 2: Apply for a Medicaid contract with DSHS ALTSA or DDA (processing takes 60-90 days).
- Step 3: Submit the Core Provider Agreement and enrollment application to HCA via ProviderOne.
- Step 4: Receive a ProviderOne ID and begin accepting DSHS-authorized client referrals.
10. Common Denials and Survey Findings
Both DOH and DSHS conduct routine surveys and audits of respite providers. Deficiencies often result in civil penalties or contract termination.
The most frequent citations involve lapses in staff credentialing timelines and failure to maintain continuous background check clearances.
- Training Non-Compliance: Failure to ensure staff complete the 75-hour Home Care Aide training and obtain DOH certification within the 200-day window.
- Background Check Lapses: Allowing staff to provide care before the DSHS BCU background check clears or failing to renew checks on time.
- Incomplete Service Plans: Providing and billing for respite without a current, signed person-centered service plan on file.
- Medication Errors: Missing signatures on the Medication Administration Record (MAR) or lacking required nurse delegation documentation.
11. Key Contacts and Resources
Prospective providers should utilize the official state portals for licensing, contracting, and enrollment instructions.
DSHS and HCA provide detailed manuals and contact information for technical assistance during the application process.
- DSHS Provider Contracting: Information on applying for a Medicaid contract (https://www.dshs.wa.gov/altsa/how-do-i-apply-medicaid-contract).
- HCA Provider Enrollment: Apple Health enrollment portal and guides (https://www.hca.wa.gov/billers-providers-partners/become-apple-health-provider/enroll-provider).
- DOH Home Care Agency Licensing: Application materials and WAC rules (https://doh.wa.gov/licenses-permits-and-certificates/facilities-z/home-care-agencies).
- ProviderOne Portal: The state's MMIS for billing and claims (https://www.providerone.wa.gov).
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