South Dakota - Integrated Employment — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-08-16
In South Dakota, Integrated Employment is formally recognized as Supported Employment Services, primarily funded and administered through the CHOICES Waiver. This service provides individualized job development, placement, and on-site coaching designed to help individuals with developmental disabilities secure and maintain competitive, integrated employment at or above minimum wage in the general workforce.
The single biggest structural barrier to entry for new providers in South Dakota is the mandatory pre-contracting phase. South Dakota does not utilize a Certificate of Need (CON) or closed managed care network for this service, but applicants cannot simply submit a Medicaid enrollment application. A prospective provider must first pass a Provider Readiness Review and secure a formal Purchase of Services Agreement (contract) directly with the Department of Human Services (DHS). Any Medicaid application submitted to the Department of Social Services (DSS) without this executed DHS contract already in place will be automatically denied.
1. Service Definition and Scope
Supported Employment Services under the South Dakota CHOICES Waiver assist individuals with disabilities in preparing for, finding, and keeping a paid job in the community. Services are strictly tailored to individual goals outlined in the Individualized Support Plan (ISP) and must align with Employment First principles, ensuring employment is the primary goal of adult waiver services.
The scope of approved service delivery encompasses both pre-employment preparation and post-placement support. This includes on-site job coaching, task adaptation, and follow-along services to ensure long-term success, provided the setting meets all federal Home and Community-Based Services (HCBS) Settings Rule requirements for community integration.
- Job Development: Assisting participants in identifying career goals, building resumes, and securing interviews with community employers.
- Job Placement: Facilitating the actual hiring process for competitive work in an integrated community setting at prevailing wage.
- On-the-Job Coaching: Providing direct, on-site training and support to help the participant learn job tasks and workplace norms.
- Task Adaptation: Working with employers to modify job duties or environments to accommodate the participant's specific needs.
- Follow-Along Services: Conducting periodic check-ins and ongoing support to ensure job retention and address any emerging workplace challenges.
- Coordination: Collaborating with employers, co-workers, and the participant's broader support team to foster natural workplace supports.
2. Regulatory and Oversight Agencies
Oversight of Supported Employment in South Dakota is bifurcated between programmatic approval and financial enrollment. The Department of Human Services (DHS) handles all programmatic elements, including waiver provider certification, readiness reviews, and contracting.
The Department of Social Services (DSS) acts as the State Medicaid Agency, handling the actual Medicaid provider enrollment, claims processing, and financial audits through the state's Medicaid Management Information System (MMIS).
- Agency: South Dakota Department of Human Services (DHS) - Division of Developmental Disabilities (DDD) (https://dhs.sd.gov/developmental-disabilities)
- Agency: South Dakota Department of Social Services (DSS) - Medicaid Provider Enrollment (https://dss.sd.gov/medicaid/providers/enrollment/)
- Agency: South Dakota Division of Rehabilitation Services (DRS) (https://dhs.sd.gov/rehabilitation-services)
- System: South Dakota Medicaid Provider Online Portal (https://dss.sd.gov/medicaid/portal.aspx)
- Oversight Body: South Dakota Division of Criminal Investigation (DCI) (https://atg.sd.gov/lawenforcement/dci/)
3. Gatekeeping Prerequisites: Who Can Even Apply
South Dakota does not require a Certificate of Need (CON), nor does it restrict Supported Employment providers through closed Managed Care Organization (MCO) networks or competitive Request for Proposals (RFP) procurement windows. The state operates on a fee-for-service model for the CHOICES Waiver.
However, the absolute structural precondition that blocks an applicant before a Medicaid application is accepted is the DHS Purchase of Services Agreement. A provider must submit a Provider Self-Assessment to DHS, pass a Readiness Review, and be awarded this contract. Without this specific contract, DSS will reject the Medicaid enrollment application outright.
- Pre-Contract Requirement: Must secure a Purchase of Services Agreement with DHS before applying to DSS for Medicaid enrollment.
- Certificate of Need (CON): Genuinely none exists for Supported Employment or HCBS waiver services in South Dakota.
- Procurement Windows: None; enrollment is open year-round for qualified providers who pass the DHS Readiness Review.
- Business Registration: Must be registered and in good standing with the South Dakota Secretary of State prior to initiating the DHS assessment.
- Tax Identification: Must possess a valid Employer Identification Number (EIN) and a compliant W-9 matching the legal business name.
- NPI Requirement: Must obtain an Organizational (Type 2) National Provider Identifier (NPI) prior to application.
4. Licensure and Certification Requirements
South Dakota does not issue a distinct, standalone facility license for Supported Employment. Instead, providers are certified as approved CHOICES Waiver providers through the DHS Division of Developmental Disabilities. This certification process replaces traditional licensure.
To achieve this certification, agencies must complete the LTSS HCBS Provider Self-Assessment. This requires submitting a comprehensive Policy and Procedure Manual that demonstrates compliance with HCBS Settings Rules, participant rights, and Employment First principles, followed by a formal Readiness Review by DHS staff.
- Provider Self-Assessment: A mandatory survey issued by DHS that providers have 30 days to complete and return with required policies.
- Policy and Procedure Manual: Must include intake forms, job coaching documentation templates, and participant tracking tools.
- HCBS Settings Compliance: Must attest and demonstrate that services are provided in integrated community settings, not facility-based enclaves.
- Insurance Requirements: Must provide certificates of commercial general liability and workers compensation insurance.
- Transportation Insurance: If transporting participants, must provide proof of commercial auto liability insurance.
- Readiness Review: A formal evaluation by DHS to ensure the agency's operational infrastructure can support waiver requirements.
5. Medicaid Provider Enrollment
Once the DHS Purchase of Services Agreement is executed, the provider must enroll with South Dakota Medicaid through the DSS Provider Online Portal. South Dakota operates primarily on a fee-for-service basis, meaning providers bill the state directly rather than routing claims through managed care plans.
During enrollment, providers must select the exact taxonomy codes that match their DHS approval. The application requires uploading the DHS contract, ownership disclosure forms, and banking information for Electronic Funds Transfer (EFT).
- Enrollment Portal: Applications must be submitted electronically via the SD DSS Provider Online Portal.
- NPI Configuration: Requires an Organizational (Type 2) NPI tied to the agency's FEIN.
- Taxonomy Code: Must select the specific HCBS waiver taxonomy code designated by DSS for Supported Employment.
- Ownership Disclosure: Must disclose all individuals or entities with 5 percent or more ownership or controlling interest.
- Application Fee: HCBS waiver providers are typically exempt from the Medicare/Medicaid institutional application fee, but must verify status during enrollment.
- Timely Filing: Enrollment records must be maintained online, and any changes in ownership require 30 days advance written notice.
6. Staffing, Training and Background Checks
Direct support professionals and job coaches delivering Supported Employment services must meet strict background and training criteria before working with CHOICES Waiver participants. Agencies are responsible for maintaining these records in individual personnel files.
South Dakota mandates fingerprint-based criminal background checks through the Division of Criminal Investigation (DCI) for all staff. Additionally, staff must complete state-approved training on Employment First principles, incident reporting, and the specific needs outlined in the participant's ISP.
- Criminal Background Check: Mandatory fingerprint-based check through the South Dakota Division of Criminal Investigation (DCI).
- Registry Checks: Must clear the South Dakota Central Registry of Child Abuse and Neglect and the state's Sex Offender Registry.
- Minimum Age: Direct support staff and job coaches must be at least 18 years of age.
- Education Requirement: Staff must possess a high school diploma or GED equivalent.
- Required Training: Must complete training on HCBS Settings Rules, Employment First, and abuse/neglect/exploitation reporting prior to independent client contact.
- OIG Exclusion Check: Agencies must screen all employees against the federal OIG List of Excluded Individuals/Entities (LEIE) monthly.
7. Documentation, Policies and Records
South Dakota DHS requires Supported Employment providers to maintain rigorous documentation to justify Medicaid billing and demonstrate progress toward competitive employment. All service delivery must directly trace back to the goals authorized in the participant's Individualized Support Plan (ISP).
Providers must utilize the state's designated LTSS Case Management System (Therap) for certain documentation and incident reporting. Daily service notes must capture the exact start and stop times, the specific interventions provided, and the participant's response to the job coaching.
- ISP Alignment: All billed services must be explicitly authorized in the participant's current Individualized Support Plan.
- Service Notes: Must include date, exact start/stop times, location of service, specific activities performed, and staff signature.
- Therap Integration: Providers must onboard into Therap, the state's LTSS Case Management System, for secure data exchange and reporting.
- Incident Reporting: Critical incidents must be documented and reported to DHS within 24 hours of discovery.
- Record Retention: All Medicaid billing and participant records must be retained for a minimum of six years.
- Progress Tracking: Must maintain documentation of employer contacts, job development outcomes, and wage verification.
8. Billing, Rates and Claims
Supported Employment under the CHOICES Waiver is reimbursed on a fee-for-service basis directly by South Dakota Medicaid. Providers submit claims through the DSS Provider Online Portal or via an approved clearinghouse using standard EDI 837P formats.
Services must be prior-authorized by the waiver case manager before any billable activity occurs. Rates are established by the South Dakota legislature and published in the DHS fee schedule; providers cannot bill Medicaid for services provided concurrently with other waiver services.
- Billing System: Claims are processed through the South Dakota Medicaid Management Information System (MMIS).
- Claim Format: Billed using the CMS-1500 format or the electronic 837P equivalent.
- Prior Authorization: Absolutely required; services rendered without an active authorization in the system will be denied.
- Unit Measurement: Typically billed in 15-minute increments, requiring precise time-tracking in service notes.
- Rate Structure: Fixed fee-for-service rates set by DHS; providers must accept Medicaid payment as payment in full.
- Timely Filing Limit: Claims must generally be submitted within 6 months of the date of service to ensure payment.
9. Approval Sequence and Timeline
Becoming a fully approved Supported Employment provider in South Dakota is a sequential process that typically takes 3 to 5 months from initial business registration to the first billable service. Steps cannot be completed out of order.
The longest phase is often the DHS Readiness Review and contracting process, which must be fully finalized before the DSS Medicaid enrollment application can even be initiated. Delays in submitting compliant policy manuals will significantly extend this timeline.
- Step 1: Register business with SD Secretary of State and obtain EIN and Type 2 NPI (1-2 weeks).
- Step 2: Submit LTSS HCBS Provider Self-Assessment and Policy Manual to DHS (Provider has 30 days to complete).
- Step 3: Undergo DHS Readiness Review and execute Purchase of Services Agreement (30-60 days).
- Step 4: Submit Medicaid Provider Enrollment application via DSS Portal (up to 45 days for review).
- Step 5: Complete Therap onboarding and receive first ISP service authorizations (1-2 weeks).
- Step 6: Begin service delivery and submit initial claims through MMIS.
10. Common Denials and Survey Findings
The most frequent cause for application denial in South Dakota is attempting to enroll through the DSS Medicaid portal before securing the DHS Purchase of Services Agreement. DSS will automatically reject these premature applications.
During post-enrollment audits and surveys, DHS frequently cites providers for failing to maintain strict compliance with the HCBS Settings Rule, particularly regarding community integration, or for billing discrepancies where service notes do not match the authorized ISP goals.
- Premature Application: Applying to DSS Medicaid without an active DHS contract results in immediate denial.
- Settings Rule Violations: Providing services in segregated, facility-based settings rather than competitive, integrated community environments.
- Missing Background Checks: Failing to complete DCI fingerprint checks before a staff member begins working with participants.
- Documentation Gaps: Service notes lacking exact start/stop times or failing to describe the specific job coaching intervention.
- Lapsed Insurance: Failing to maintain or upload current certificates of liability and workers compensation insurance.
- Unreported Ownership Changes: Failing to provide the required 30 days advance written notice for a change of ownership.
11. Key Contacts and Resources
Prospective providers should begin their journey by contacting the DHS Division of Developmental Disabilities to request the LTSS HCBS Provider Self-Assessment. Technical assistance for the Medicaid enrollment portal is handled separately by DSS.
Providers are strongly encouraged to review the South Dakota HCBS Settings Guide and the LTSS Provider Policy Manual before drafting their agency policies to ensure alignment with state expectations.
- DHS Division of Developmental Disabilities: Programmatic approval and contracting (https://dhs.sd.gov/developmental-disabilities)
- DSS Medicaid Provider Enrollment: Portal assistance and claims enrollment (https://dss.sd.gov/medicaid/providers/enrollment/)
- SD Medicaid Provider Online Portal: System for submitting enrollment and claims (https://dss.sd.gov/medicaid/portal.aspx)
- Division of Criminal Investigation (DCI): Background check processing (https://atg.sd.gov/lawenforcement/dci/)
- Division of Rehabilitation Services (DRS): Pre-employment coordination (https://dhs.sd.gov/rehabilitation-services)
- HCBS Settings Rule Resources: Compliance toolkits and expectations (https://dhs.sd.gov/medicaid/hcbs.aspx)
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