South Carolina - Residential Care Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The South Carolina Department of Disabilities and Special Needs (SCDDSN) and the Department of Public Health (SCDPH) jointly regulate 24-hour residential habilitation settings, which are funded primarily through the Intellectual Disability/Related Disabilities (ID/RD) and Head and Spinal Cord Injury (HASCI) waivers.
Before an agency can bill the South Carolina Department of Health and Human Services (SCDHHS) for these services, it must pass the SCDDSN Qualified Provider Application process. Applicants cannot directly enroll in Medicaid for Residential Habilitation without first securing this qualification status and the corresponding facility license—either a SCDPH Community Residential Care Facility (CRCF) license or a SCDDSN Community Training Home (CTH) license.
1. Service Definition and Scope
In South Carolina, 24-hour residential care for waiver participants is formally categorized as Residential Habilitation. This service delivers care, skills training, supervision, and assistance with activities of daily living (ADLs) in a licensed community setting.
The state recognizes several distinct models under this umbrella, including Community Training Homes (CTH I and CTH II), Supervised Living Programs (SLP II), and Community Residential Care Facilities (CRCF). The model dictates the staffing structure, ranging from foster-style care to shift-staffed congregate settings.
- Service Name: Residential Habilitation
- Setting Types: Community Training Home (CTH) I and II, Supervised Living Program (SLP) II, and Community Residential Care Facilities (CRCF)
- Target Population: Individuals with intellectual and related disabilities, autism, or head and spinal cord injuries
- Covered Supports: Habilitation, personal care, supervision, and community integration
- Waiver Authorities: ID/RD Waiver and HASCI Waiver
2. Regulatory and Oversight Agencies
Oversight is bifurcated based on the facility type and the funding source. SCDDSN acts as the operating agency for the waivers and qualifies all providers, while also licensing specific smaller settings.
SCDPH handles the licensure of larger congregate care facilities, and SCDHHS retains ultimate authority as the state Medicaid agency managing enrollment and claims.
- SCDDSN Provider Qualification: Approves initial provider applications and qualifies agencies for waiver participation (https://ddsn.sc.gov/providers/qualified-provider-application)
- SCDDSN Licensing Division: Licenses CTH I, CTH II, and SLP II settings (https://ddsn.sc.gov/providers/ddsn-directives-standards-and-manuals/current-standards)
- SCDPH Healthcare Quality: Licenses Community Residential Care Facilities (CRCF) (https://dph.sc.gov/professionals/healthcare-quality/licensed-facilities-professionals/community-residential-care)
- SCDHHS Medicaid Enrollment: Manages the final Medicaid provider enrollment via the Provider Enrollment Portal (https://www.scdhhs.gov/provider)
3. Gatekeeping Prerequisites: Who Can Even Apply
The absolute structural precondition for this service is the SCDDSN Qualified Provider Application. A provider cannot simply lease a building, obtain a license, and bill Medicaid; they must first be vetted and approved by SCDDSN to contract or enroll with SCDHHS.
While South Carolina does not require a formal Certificate of Need (CON) for CTH or CRCF settings, the SCDDSN qualification process acts as a strict gatekeeper. Providers must specify their target counties and populations, and approval is contingent on meeting comprehensive administrative and policy standards before a physical site is even inspected.
- SCDDSN Qualification: Mandatory approval via the "Application for Provider Qualification: Residential Habilitation" before Medicaid enrollment is permitted
- Secretary of State Registration: Must be registered to do business in South Carolina prior to submitting the DDSN application (https://businessfilings.sc.gov/BusinessFiling/Entity/Search)
- Setting Size Limits: HCBS Settings Rule compliance strictly limits the size and location of new settings, typically capping CTH IIs at 4 beds to ensure community integration
- Letterhead Attestations: All application attestations must be submitted on the applicant's official letterhead and physically signed; electronic signatures are rejected
4. Licensure and Certification Requirements
Facility licensure depends entirely on the chosen residential model. CRCFs, which provide room, board, and personal care to two or more unrelated adults, are licensed by SCDPH.
Conversely, SCDDSN directly licenses CTH I, CTH II, and SLP II settings. In all cases, an initial licensing inspection must be completed and a license issued before any services can be delivered to participants.
- CRCF License: Issued by SCDPH for larger congregate settings providing room, board, and personal care
- CTH II License: Issued by SCDDSN for 4-bed shift-staffed homes
- SLP I Certification: Certified but not licensed by SCDDSN for supported living environments
- Initial Inspection: Required by either SCDPH or SCDDSN before any services can be delivered in the setting
- Regulation Citation: S.C. Code Regs. § 88-105 governs DDSN facility licenses and definitions
5. Medicaid Provider Enrollment
Once qualified by SCDDSN and licensed by the appropriate state body, the agency must enroll as a Medicaid provider through the SCDHHS Provider Enrollment Portal (PEP).
Enrollment requires linking the agency's National Provider Identifier (NPI) to the specific licensed service locations and submitting proof of the SCDDSN qualification.
- System: SCDHHS Provider Enrollment Portal (PEP)
- Prerequisite Document: SCDDSN Qualified Provider approval letter must be uploaded
- NPI Requirement: Must obtain an Organizational Type 2 NPI tied to the specific residential service location
- Application Fee: Subject to the CMS institutional provider application fee unless waived via existing Medicare enrollment
- MCO Contracting: SC Medicaid utilizes Managed Care Organizations, requiring separate credentialing after SCDHHS fee-for-service enrollment is complete
6. Staffing, Training and Background Checks
Staffing qualifications and training are heavily regulated by SCDDSN directives. All direct support professionals must undergo rigorous pre-service training before working independently with residents.
Background checks are mandatory and must be completed prior to hire, ensuring no staff member has a history of abuse, neglect, or disqualifying criminal convictions.
- Governing Directive: SCDDSN Agency Directive 567-01-DD dictates Employee Orientation, Pre-service and Annual Training Requirements
- Background Checks: SLED (State Law Enforcement Division) criminal background check required for all direct care staff
- Abuse Registry: Mandatory checks against the South Carolina Child Abuse and Vulnerable Adult Abuse registries
- HCBS Settings Training: Staff must be trained on HCBS Final Rule principles, emphasizing participant privacy, dignity, and integration
- First Aid/CPR: Certification required prior to delivering unsupervised direct care
7. Documentation, Policies and Records
The SCDDSN Qualified Provider Application requires the submission of a comprehensive policy manual. Applicants must organize their submission into specific tabs detailing their operational, clinical, and administrative frameworks.
Policies must explicitly demonstrate compliance with the CMS HCBS Final Rule, outlining how the setting will avoid institutional characteristics and support resident autonomy.
- Application Tabs: Must submit organized policies (Tabs 1-10) including organizational charts and service delivery models
- HCBS Compliance: Policies must explicitly document compliance with 42 CFR 441.301(c)(4) settings requirements
- Incident Reporting: Must align with SCDDSN critical incident reporting directives and timelines
- Plans of Correction: Documented procedures for responding to Administrative Compliance Reviews and Licensing Inspections
- Minority Participation: Applicants must document whether they are a South Carolina Certified Minority Business (Attachment 2)
8. Billing, Rates and Claims
Residential Habilitation is billed as a daily per diem rate. SCDHHS establishes the fee schedule based on the specific residential model and the acuity of the waiver participant.
Medicaid funds cover the habilitation and personal care components of the service. Room and board costs are strictly excluded from Medicaid reimbursement and must be collected directly from the resident's SSI or other income.
- Billing System: SCDHHS Web Tool / MMIS for fee-for-service waiver claims
- Rate Structure: Daily per diem rates established by SCDHHS for Residential Habilitation
- Room and Board: Excluded from Medicaid reimbursement; collected directly from resident income
- Tiered Rates: CTH II rates differ from SLP II and CRCF rates based on staffing intensity and structural requirements
9. Approval Sequence and Timeline
Becoming a provider is a strict, multi-phase process. An agency cannot apply for a facility license or Medicaid enrollment until the corporate entity is qualified by SCDDSN.
The entire runway from initial application to billable status typically spans 6 to 9 months, heavily dependent on the speed of physical site acquisition and life safety inspections.
- Phase 1: Submit SCDDSN Application for Provider Qualification (approx. 30-60 days for review)
- Phase 2: Secure physical location and apply for SCDPH CRCF or SCDDSN CTH license (2-4 months)
- Phase 3: Initial licensing inspection and issuance of license by DPH or DDSN
- Phase 4: SCDHHS Medicaid Provider Enrollment via PEP (30-60 days)
10. Common Denials and Survey Findings
Applications are frequently rejected at the SCDDSN qualification stage due to formatting errors, missing attestations, or generic policies that do not reflect South Carolina's specific directives.
During physical site inspections, failures often stem from Life Safety Code violations or selecting a location that violates HCBS settings rules, such as being adjacent to a public institution.
- Incomplete Application: Failure to properly tab and label the DDSN application or missing official letterhead attestations
- Zoning/Location: Selecting a site that violates HCBS settings rules (e.g., isolating participants from the broader community)
- Life Safety Code: Failing the SCDPH or State Fire Marshal physical plant inspections for CRCFs
- Training Gaps: Inadequate documentation of pre-service training per Directive 567-01-DD during initial surveys
11. Key Contacts and Resources
Providers must navigate multiple state portals to complete the licensure and enrollment lifecycle. Maintaining direct contact with SCDDSN's provider network team is critical during the initial phase.
Once operational, providers rely on SCDPH for CRCF regulatory updates and SCDHHS for billing and Medicaid policy bulletins.
- SCDDSN Provider Qualification: https://ddsn.sc.gov/providers/qualified-provider-application
- SCDPH Community Residential Care Facilities: https://dph.sc.gov/professionals/healthcare-quality/licensed-facilities-professionals/community-residential-care
- SCDHHS Provider Enrollment: https://www.scdhhs.gov/provider
- SC Secretary of State Business Search: https://businessfilings.sc.gov/BusinessFiling/Entity/Search
See all South Carolina services · South Carolina Medicaid consulting · book a consultation.