South Carolina - Home Health Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The South Carolina Department of Public Health (DPH) licenses Home Health Agencies under Regulation 60-77 to deliver intermittent skilled nursing, physical therapy, and medical social services to patients in their residences. Agencies must secure this state license, explicitly designating the specific counties they will serve and proving physical site control, before applying for Medicaid reimbursement through the South Carolina Department of Health and Human Services (SCDHHS).
Approval requires passing a DPH site inspection and paying county-specific licensing fees, followed by submitting an enrollment application through the SCDHHS Provider Enrollment Web portal. Agencies must also individually contract with South Carolina's managed care organizations, such as Healthy Blue and Absolute Total Care, to be reimbursed for services provided to the majority of Medicaid beneficiaries enrolled in managed care.
1. Service Definition and Scope
Home Health Services in South Carolina encompass part-time or intermittent skilled nursing, home health aide assistance, and therapeutic services provided to a patient at their residence. Under Regulation 60-77, these services must be directed by an Authorized Healthcare Provider's plan of care and delivered for less than eight hours per day.
Agencies may operate branch offices under a parent agency's license, provided they are located sufficiently close to share administration and supervision.
- Skilled Nursing: Provided by a Registered Nurse (RN) or Licensed Practical Nurse (LPN) licensed by the South Carolina Board of Nursing.
- Therapeutic Services: Includes physical therapy delivered by a South Carolina-licensed Physical Therapist or Physical Therapist Assistant.
- Medical Social Services: Delivered by a Medical Social Worker licensed by the South Carolina Board of Social Work Examiners at the LMSW or LISW level.
- Part-Time Definition: Any combination of skilled nursing, aide, and therapeutic services provided for less than eight hours per day.
- Branch Offices: Permitted to operate under a Parent Agency's license if located sufficiently close to share administration and supervision.
2. Regulatory and Oversight Agencies
The South Carolina Department of Public Health (DPH) handles the licensure and regulatory enforcement for Home Health Agencies. The South Carolina Department of Health and Human Services (SCDHHS) manages Medicaid provider enrollment and sets reimbursement policies.
Because South Carolina utilizes a managed care model for most Medicaid beneficiaries, providers must also interact directly with individual Managed Care Organizations (MCOs) for network inclusion.
- South Carolina Department of Public Health (DPH): Issues Home Health Agency licenses and conducts regulatory surveys [https://dph.sc.gov/professionals/healthcare-quality/licensed-facilities-professionals/home-health-agencies].
- South Carolina Department of Health and Human Services (SCDHHS): Administers the state Medicaid program and oversees provider enrollment [https://www.scdhhs.gov/].
- SCDHHS Provider Enrollment Web: The online portal used for submitting Medicaid enrollment and revalidation applications [https://providerservices.scdhhs.gov/].
- Absolute Total Care: Medicaid Managed Care Organization requiring separate network contracting [https://www.absolutetotalcare.com/].
- Healthy Blue: Medicaid Managed Care Organization requiring separate network contracting [https://www.healthybluesc.com/south-carolina/home.html].
3. Gatekeeping Prerequisites: Who Can Even Apply
South Carolina requires Home Health Agencies to obtain a state license from DPH before enrolling in Medicaid. Applicants must establish a physical location and secure the legal right to occupy the space prior to submitting the initial DPH application.
Agencies must also explicitly define their geographic service area at the time of application, as DPH licenses are issued for specific counties.
- DPH Licensure: Mandatory prerequisite; SCDHHS will not process a Medicaid enrollment application without an active Home Health Agency license from DPH.
- Geographic Designation: Applicants must explicitly designate the specific South Carolina counties they intend to serve on their initial DPH application.
- Property Ownership or Lease: Applicants must submit proof of ownership of real property or a lease agreement allowing the licensee to occupy the agency's physical location.
- Business Registration: Corporations, LLCs, and limited partnerships must be registered with the South Carolina Secretary of State's Office.
- Medicare Certification: Typically required by SCDHHS for Home Health Agencies to bill for dual-eligible beneficiaries and standard Medicaid home health services.
4. Licensure and Certification Requirements
DPH issues Home Health Agency licenses under Regulation 60-77. Licenses are location-specific, non-transferable, and require payment of base and county-specific fees.
Any changes to the agency's name, location, or service area require an amended license application and additional fees.
- Application Form: Must be submitted on the DPH-prescribed form, signed by the owner, two corporate officers, or the governmental head.
- Base License Fee: A non-refundable initial and renewal fee of $100.00 payable to DPH.
- County-Specific Fee: An additional $50.00 fee is required for each county the agency proposes to serve.
- Amended License Fee: Adding a new county to an existing license requires an amended license application and a $50.00 fee per additional county.
- Name Restrictions: A proposed agency cannot use the same or similar name as any other licensed Home Health Agency in South Carolina; chain operations must include their geographic area in the name.
5. Medicaid Provider Enrollment
After obtaining DPH licensure, agencies must enroll as Medicaid providers through the SCDHHS Provider Enrollment Web portal. The state categorizes home health agencies by risk level, which dictates the intensity of the pre-enrollment screening.
Enrollment applications are processed electronically, but supporting documentation must be faxed to the state with a specific reference identifier.
- Online Portal: All applications must be submitted electronically via providerservices.scdhhs.gov.
- Supporting Documentation: Required documents must be faxed to SCDHHS Provider Enrollment at 1-803-870-9022 with the Reference ID# indicated.
- Risk-Based Screening: SCDHHS conducts database checks and license verifications for all risk levels, with site visits required for limited and high-risk categories.
- Processing Timeframe: SCDHHS processes standard enrollment applications within 30 business days of receipt.
- Effective Date: Upon approval, the Medicaid enrollment effective date retroactively begins 90 days prior to the application receipt date.
- Revalidation: SCDHHS requires all enrolled providers to complete the revalidation process at least every five years.
6. Staffing, Training and Background Checks
Regulation 60-77 mandates that all Home Health Agency staff be properly licensed or credentialed in South Carolina. Agencies must designate qualified administrative and clinical leadership to oversee daily operations and patient care.
Staff must be trained to perform their assigned duties effectively and safely.
- Administrator/Director: Designated by the governing body to be in charge of and responsible for the administration of the Home Health Agency.
- Authorized Healthcare Provider: A South Carolina-licensed Physician, APRN, or PA who authorizes specific treatments, care, and services.
- Nursing Staff: Must hold current, active licenses from the South Carolina Board of Nursing (RN or LPN).
- Therapy Staff: Physical Therapists and Physical Therapist Assistants must be licensed by the South Carolina Board of Physical Therapy.
- Medical Social Worker: Must have one year of healthcare setting experience and hold an LMSW or LISW from the South Carolina Board of Social Work Examiners.
7. Documentation, Policies and Records
Agencies must maintain comprehensive records for all patients and adhere to strict quality improvement processes. DPH regulations require individualized assessments and physician-ordered plans of care.
Branch offices must maintain integrated documentation systems with their parent agency.
- Comprehensive Assessment: Agencies must complete an individualized assessment reflecting each patient's current health status and needs.
- Plan of Care: All intermittent skilled nursing and therapy must be delivered under a formal plan of care ordered by an Authorized Healthcare Provider.
- Quality Improvement: Agencies must implement a process to examine methods and evaluate outcomes to ensure continuous quality of care.
- Branch Office Records: Branch offices must share administration and supervision with the Parent Agency, maintaining integrated documentation systems.
- License Display: The DPH-issued Home Health Agency license must be maintained and available for inspection at the agency's physical location.
8. Billing, Rates and Claims
Home Health Agencies bill SCDHHS for fee-for-service Medicaid beneficiaries and must contract with MCOs for managed care enrollees. Providers must ensure their billing identifiers match their state registration and MCO contracts.
Failure to align credentials across systems will result in claim denials.
- MCO Contracting: Agencies must contact MCOs directly (e.g., First Choice by Select Health, Molina Health Care) to credential and contract for managed care reimbursement.
- Identifier Alignment: The provider's TIN/SSN and NPI must align exactly across the MCO contract, state registration, and billing setup.
- Fee-for-Service Claims: Submitted through the SCDHHS MMIS using standard institutional or professional claim formats depending on the specific service code.
- Rate Publication: SCDHHS publishes fee schedules for home health services on its official provider portal, updating them based on legislative appropriations.
- Non-MCO Reimbursement: Providers not enrolled with a specific MCO may be denied reimbursement for services provided to members of that managed care plan.
9. Approval Sequence and Timeline
The approval process begins with establishing a physical location and applying for DPH licensure. Once licensed, the agency applies for Medicaid enrollment and subsequently pursues MCO contracts.
The entire sequence can take several months depending on DPH survey scheduling and MCO credentialing timelines.
- Step 1: Secure a physical office location and obtain proof of ownership or a valid lease agreement.
- Step 2: Submit the initial Home Health Agency license application and required fees ($100 base + $50/county) to DPH.
- Step 3: Pass the DPH initial licensure survey to receive the official Home Health Agency license.
- Step 4: Submit the Medicaid provider enrollment application via the SCDHHS Provider Enrollment Web portal.
- Step 5: Fax supporting documentation to SCDHHS and wait up to 30 business days for application processing.
- Step 6: Initiate credentialing and contracting with South Carolina Medicaid MCOs (e.g., Healthy Blue, Absolute Total Care).
10. Common Denials and Survey Findings
DPH and SCDHHS can deny applications or revoke licenses for failure to meet regulatory standards or screening requirements. High-risk screening findings are a primary cause for Medicaid enrollment denial.
Operating outside of approved geographic areas or without proper staff licensure will result in immediate citations.
- Incomplete Applications: SCDHHS will delay or deny enrollment if supporting documentation is not faxed with the correct Reference ID#.
- Unapproved Locations: Operating a branch office without prior DPH approval and payment of the amended license fee results in regulatory citations.
- Sanction History: SCDHHS will deny enrollment for high-risk providers with a credible allegation of fraud or HHS-OIG exclusion within the past 10 years.
- Unlicensed Staff: Utilizing nursing or therapy staff without current, active South Carolina board licenses violates Regulation 60-77.
- MCO Out-of-Network Denials: Claims submitted to an MCO without an active, credentialed contract will be denied for lack of network participation.
11. Key Contacts and Resources
Providers must interact with DPH for licensing inquiries and SCDHHS for Medicaid enrollment support. MCOs maintain their own provider relations departments for contracting.
Always refer to the official state portals for the most current forms and fee schedules.
- South Carolina Department of Public Health (DPH): Home Health Agencies Division [https://dph.sc.gov/professionals/healthcare-quality/licensed-facilities-professionals/home-health-agencies].
- SCDHHS Provider Enrollment Web: Online application portal [https://providerservices.scdhhs.gov/].
- SCDHHS Provider Service Center: 1-888-289-0709 option 4 for enrollment questions.
- Absolute Total Care Provider Network: (866) 433-6041 [https://www.absolutetotalcare.com/].
- Healthy Blue Provider Network: (866) 757-8286 [https://www.healthybluesc.com/south-carolina/home.html].
- First Choice by Select Health: (800) 741-6605 [https://www.selecthealthofsc.com/].
- Molina Health Care of South Carolina: (855) 237-6178 [https://www.molinahealthcare.com/].
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