Pennsylvania - Skilled Nursing Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-08-16
In Pennsylvania, Skilled Nursing Services delivered in the home under physician orders are regulated by the Department of Health (DOH) under the framework of a licensed Home Health Care Agency. These services, which include assessments, medication administration, and skilled treatments provided by RNs and LPNs, are primarily funded through the state's Medicaid managed long-term services and supports program, Community HealthChoices (CHC), overseen by the Office of Long-Term Living (OLTL).
The single biggest structural barrier to entry for this service in Pennsylvania is the dual requirement of obtaining federal Medicare certification (often achieved through deemed status accreditation) and subsequently securing network contracts with regional CHC Managed Care Organizations (MCOs). While the state does not require a Certificate of Need, a provider cannot access the vast majority of Medicaid waiver participants without first passing a rigorous Medicare Conditions of Participation (CoP) survey and successfully credentialing with closed or highly selective MCO networks.
1. Service Definition and Scope
Skilled Nursing Services in Pennsylvania's Medicaid Home and Community-Based Services (HCBS) waivers provide intermittent or continuous nursing care to participants in their homes. These services are designed to prevent institutionalization and must be ordered by a physician.
Care is delivered by licensed Registered Nurses (RNs) or Licensed Practical Nurses (LPNs) and is strictly limited to clinical needs that cannot be met by a home health aide or personal care worker.
- Service Modalities: Includes wound care, intravenous (IV) therapy, medication administration, catheter care, and chronic disease monitoring.
- Prescribing Authority: Services must be ordered by a licensed physician and explicitly detailed in the participant's Person-Centered Service Plan (PCSP).
- Provider Classification: Agencies must be licensed as Home Health Care Agencies under 28 Pa. Code Chapter 601; non-medical home care agencies (Chapter 611) cannot provide these services.
- Supervision Requirements: LPNs delivering skilled treatments must operate under the direct supervision of an RN, in accordance with the Pennsylvania State Board of Nursing regulations.
2. Regulatory and Oversight Agencies
Oversight of skilled nursing providers in Pennsylvania is divided between the state's health department, which handles facility licensure, and the human services department, which manages Medicaid enrollment and waiver administration.
Because Pennsylvania utilizes a managed care model for most adult HCBS, regional Managed Care Organizations (MCOs) also act as direct oversight bodies, conducting their own credentialing and quality audits.
- Licensing Agency: Pennsylvania Department of Health (DOH), Division of Home Health [https://www.pa.gov/agencies/health/facilities/out-patient-healthcare-facilities/home-health]
- Medicaid Authority: Pennsylvania Department of Human Services (DHS), Office of Long-Term Living (OLTL) [https://www.pa.gov/agencies/dhs/about/departments-program-offices/office-of-long-term-living]
- Medicaid Enrollment Portal: PROMISe Provider Portal [https://promise.dpw.state.pa.us]
- Managed Care Program: Community HealthChoices (CHC) [https://www.pa.gov/agencies/dhs/programs/community-healthchoices]
- Designated MCO Example: PA Health & Wellness [https://www.pahealthwellness.com/providers/become-a-provider.html]
3. Gatekeeping Prerequisites: Who Can Even Apply
Pennsylvania does not require a Certificate of Need (CON) for home health agencies, eliminating one traditional barrier to entry. However, the state imposes strict operational prerequisites before an agency can bill Medicaid for skilled nursing.
The most significant gatekeeping mechanisms are the federal Medicare certification overlay and the mandatory managed care contracting environment, which dictate that state licensure alone is insufficient to operate a viable Medicaid HCBS nursing agency.
- Certificate of Need: None required. Pennsylvania does not utilize a CON process for home health or home care agencies.
- Medicare Certification Overlay: Agencies billing Medicaid for skilled home health must generally be Medicare-certified (meeting 42 CFR Part 484 Conditions of Participation), requiring a survey by DOH or an approved accrediting body.
- Managed Care Contracting: Providers must secure network contracts with regional CHC MCOs (e.g., PA Health & Wellness, UPMC For You, AmeriHealth Caritas); standalone fee-for-service enrollment yields almost no patient volume.
- Business Registration: Applicants must register their business entity with the Pennsylvania Department of State and obtain a Federal Employer Identification Number (FEIN) before submitting a DOH application.
4. Licensure and Certification Requirements
To provide skilled nursing in the home, an agency must obtain a Home Health Care Agency license from the PA DOH under 28 Pa. Code Chapter 601. This is a distinct and more rigorous license than the Chapter 611 license used for non-medical personal care.
The licensure process involves a detailed application, policy review, and an unannounced pre-licensure state survey to verify compliance with health and safety standards.
- Regulatory Citation: 28 Pa. Code Chapter 601 (Home Health Care Agencies).
- Application Method: Submitted electronically via the PA DOH online application system for home health licensure.
- Administrator Qualifications: The agency administrator must be a licensed physician, RN, or an individual with at least one year of supervisory or administrative experience in a health care setting.
- Deemed Status Accreditation: Most new agencies utilize ACHC, CHAP, or The Joint Commission for deemed status to meet Medicare certification requirements concurrently with state licensure.
- Clinical Director: Must employ a Director of Nursing (DON) who is a Pennsylvania-licensed RN with at least one year of experience in home health or a related community health program.
5. Medicaid Provider Enrollment
Once licensed and certified, agencies must enroll in Pennsylvania Medicaid through the PROMISe (Provider Reimbursement and Operations Management Information System) Provider Portal.
DHS requires providers to generate an Application Tracking Number (ATN) to manage their submission and upload primary source verifications of their DOH license and Medicare certification.
- Enrollment System: PROMISe Provider Portal [https://promise.dpw.state.pa.us].
- Provider Type: Agencies typically enroll as Provider Type 05 (Home Health Agency) to bill for skilled nursing services.
- Application Tracking Number (ATN): A unique identifier generated upon starting a new PROMISe application; required to resume the application or check its status.
- Required Identifiers: Must supply a Type 2 Organizational National Provider Identifier (NPI), FEIN, and a taxonomy code matching home health services.
- Application Fee: Subject to the federally mandated Medicaid institutional application fee (approximately $709), unless the provider submits proof of payment to Medicare or another state's Medicaid program.
6. Staffing, Training and Background Checks
Pennsylvania strictly regulates the qualifications and background clearances of all clinical staff entering a patient's home. Clinical staff must hold active state licenses.
Background checks are governed by the Older Adults Protective Services Act (OAPSA), which mandates specific timelines and clearance types before an employee can have direct patient contact.
- Clinical Licensure: RNs and LPNs must hold active, unencumbered licenses issued by the Pennsylvania State Board of Nursing.
- OAPSA Background Checks: Act 169 of 1996 requires Pennsylvania State Police criminal history checks for all employees prior to direct patient contact.
- FBI Clearance: Required under OAPSA for any applicant who has not been a continuous resident of Pennsylvania for the two years immediately preceding employment.
- Tuberculosis (TB) Screening: All direct care staff must undergo TB screening prior to patient contact, in accordance with DOH guidelines.
- Competency Testing: Agencies must administer clinical competency evaluations and provide orientation specific to home health policies and HCBS waiver requirements before deploying nurses.
7. Documentation, Policies and Records
Agencies must maintain a comprehensive policy and procedure manual that complies with both 28 Pa. Code Chapter 601 and federal Medicare Conditions of Participation.
Clinical documentation must strictly track physician orders, nursing notes, and the integration of the agency's care plan with the MCO's overarching Person-Centered Service Plan.
- Policy Manual Requirements: Must include admission and discharge criteria, medication administration protocols, infection control, and emergency preparedness plans.
- Plan of Care: Must be established by the attending physician, reviewed and signed at least every 60 days, and kept in the patient's active clinical record.
- Record Retention: Clinical records must be retained for a minimum of seven years following the discharge of the patient.
- Quality Assurance: Agencies must implement a Quality Assessment and Performance Improvement (QAPI) program to monitor clinical outcomes and regulatory compliance.
- HCBS Final Rule: Policies must demonstrate compliance with CMS HCBS settings rules, ensuring patient privacy, dignity, and freedom from coercion.
8. Billing, Rates and Claims
Because most HCBS participants in Pennsylvania are enrolled in the Community HealthChoices (CHC) program, billing for skilled nursing is primarily routed through MCO clearinghouses rather than the state's fee-for-service system.
Providers must utilize Electronic Visit Verification (EVV) for all in-home visits to ensure claims are validated against actual service delivery times and locations.
- Billing System: Claims are submitted directly to the contracted CHC MCO (e.g., UPMC, PA Health & Wellness), except for limited fee-for-service populations where claims go through PROMISe.
- Prior Authorization: All skilled nursing visits must be prior-authorized by the MCO care coordinator and explicitly tied to the approved service plan.
- Electronic Visit Verification (EVV): PA DHS mandates EVV for home health services; agencies must use the state's Sandata system or an integrated alternate EVV vendor.
- Coding: Services are billed using standard HCPCS codes (e.g., G0299 for RN services, G0300 for LPN services) along with specific waiver modifiers dictated by the MCO.
- Rate Structure: Reimbursement rates are negotiated directly with the CHC MCOs, though they are generally guided by the state's Medicaid fee schedule floors.
9. Approval Sequence and Timeline
The timeline to become a fully operational, Medicaid-billing skilled nursing provider in Pennsylvania is lengthy, typically taking 9 to 18 months from business formation to MCO contracting.
The most significant delay usually occurs during the Medicare certification phase, as agencies must treat a minimum number of patients before an accreditor will conduct the deemed status survey.
- Phase 1: Business registration and submission of the DOH Chapter 601 initial license application (60-90 days).
- Phase 2: Pre-licensure state survey conducted by the DOH Division of Home Health (30-60 days post-application).
- Phase 3: Medicare certification survey via a deemed accreditor (ACHC/CHAP) after treating the required minimum number of patients (3-6 months).
- Phase 4: Submission of the PROMISe Medicaid enrollment application using the ATN (30-60 days for DHS processing).
- Phase 5: Credentialing and network contracting with regional CHC MCOs (90-120 days).
10. Common Denials and Survey Findings
The PA DOH and OLTL actively monitor compliance through unannounced surveys and credentialing audits. Deficiencies often result in provisional licenses, delayed enrollments, or contract terminations.
Administrative errors in the PROMISe portal and lapses in clinical documentation are the most frequent causes of application denials and survey citations.
- OAPSA Violations: Allowing staff to provide care before the PA State Police or FBI background check results are fully returned and cleared.
- Plan of Care Lapses: Failing to obtain physician signatures on the 60-day plan of care renewals before continuing to provide and bill for services.
- PROMISe Attachment Errors: Application denials due to missing ownership disclosure forms, incorrect NPI types, or uploading expired DOH licenses in the portal.
- Supervision Deficiencies: Lack of documented RN supervisory visits for LPNs or home health aides as required by Chapter 601.
- EVV Non-Compliance: Claim denials from MCOs due to missing or mismatched Electronic Visit Verification data for nursing shifts.
11. Key Contacts and Resources
Prospective providers should rely on the official portals and guidance documents provided by the Pennsylvania Department of Health and the Department of Human Services.
Engaging directly with the regional CHC MCOs early in the process is critical for understanding network adequacy and credentialing requirements.
- PA DOH Division of Home Health: [https://www.pa.gov/agencies/health/facilities/out-patient-healthcare-facilities/home-health]
- PA DHS Provider Enrollment Information: [https://www.pa.gov/agencies/dhs/resources/for-providers/provider-enrollment-information]
- PROMISe Provider Portal: [https://promise.dpw.state.pa.us]
- PA Office of Long-Term Living (OLTL): [https://www.pa.gov/agencies/dhs/about/departments-program-offices/office-of-long-term-living]
- Community HealthChoices (CHC) Program: [https://www.pa.gov/agencies/dhs/programs/community-healthchoices]
- PA Health & Wellness (CHC MCO Provider Page): [https://www.pahealthwellness.com/providers/become-a-provider.html]
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