Pennsylvania - Home Health Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
In Pennsylvania, Home Health Services are licensed by the Department of Health (DOH) and enrolled in Medicaid through the Department of Human Services (DHS) PROMISe system. The service is defined as intermittent skilled nursing and at least one other therapeutic service (such as physical therapy, occupational therapy, speech therapy, or home health aides) provided in a patient's residence under a physician-ordered plan of care.
To become a Medicaid-enrolled Home Health Agency (HHA) in Pennsylvania, an applicant must first obtain a state license from the DOH Division of Home Health. For providers intending to bill Medicare or Medicaid, federal Medicare certification (via a CMS-855A application and a state or accrediting organization survey) is a mandatory prerequisite before Medicaid enrollment can be finalized.
1. Service Definition and Scope
Pennsylvania defines a Home Health Care Agency as an organization staffed and equipped to provide skilled nursing care and at least one other therapeutic service to persons on a part-time or intermittent basis in their place of residence.
Under Pennsylvania Code Title 55 Chapter 1249, home health services are covered and reimbursable under the Medical Assistance (MA) program only if a physician orders the services and establishes the plan of care.
- Core Requirement: Must provide skilled nursing care.
- Secondary Requirement: Must provide at least one therapeutic service (home health aides, physical therapy, speech therapy, occupational therapy, or medical social services).
- Delivery Setting: Patient's place of residence.
- Frequency: Part-time or intermittent basis.
- Authorization: Requires a physician-ordered plan of care.
2. Regulatory and Oversight Agencies
The Pennsylvania Department of Health (DOH) is responsible for the state licensure of Home Health Agencies and conducts surveys for both state licensure and federal Medicare certification.
The Pennsylvania Department of Human Services (DHS) manages the Medicaid program, with provider enrollment handled through the PROMISe (Provider Reimbursement and Operations Management Information System) portal.
- Licensing Agency: Pennsylvania Department of Health, Division of Home Health (https://www.pa.gov/agencies/health/facilities/out-patient-healthcare-facilities/home-health/licensure).
- Medicaid Agency: Pennsylvania Department of Human Services (DHS) (https://www.dhs.pa.gov).
- Medicaid Enrollment Portal: PROMISe (https://promise.dpw.state.pa.us).
- Federal Oversight: Centers for Medicare & Medicaid Services (CMS) (https://www.cms.gov).
3. Gatekeeping Prerequisites: Who Can Even Apply
Pennsylvania does not require a Certificate of Need (CON) for Home Health Agencies. However, state licensure is a strict prerequisite for federal Medicare certification, and Medicare certification is generally required for Medicaid enrollment as a Home Health Agency.
There are no explicit moratoria or closed networks at the state Medicaid enrollment level, but enrollment in state Medicaid does not guarantee enrollment in individual Managed Care Organization (MCO) networks, which may be closed due to network adequacy.
- Certificate of Need: Not required in Pennsylvania.
- State Licensure: Mandatory prerequisite before applying for Medicare certification.
- Medicare Certification: Required for Medicaid enrollment as a Home Health Agency.
- MCO Contracting: MCO networks may be closed due to network adequacy; providers must contact MCOs directly.
- Physical Location: Each physical location must be separately licensed; branch offices do not exist in Pennsylvania home care regulations.
4. Licensure and Certification Requirements
To obtain a state license, applicants must submit the Initial Home Health Application to the DOH Division of Home Health, along with the required fee via check or money order. The application must be physically mailed, though some materials may be emailed.
For federal Medicare certification, applicants must submit CMS Forms 1572(a), 690, and 1561 to the Division of Home Health, and the CMS-855A Enrollment Application to their Medicare Administrative Contractor (MAC).
- State Application: Initial Home Health Application.
- Application Fee: Must be physically mailed via check or money order payable to the Commonwealth of Pennsylvania.
- Medicare Forms to State: CMS Form 1572(a), CMS Form 690, CMS Form 1561.
- Medicare Form to MAC: CMS-855A Enrollment Application.
- Civil Rights: Federal Civil Rights Information for Medicare Applicants must be submitted via the OCR portal.
- Accreditation Option: Agencies may use CMS-approved accreditation organizations (Joint Commission, ACHC, CHAP) in lieu of a state survey for Medicare certification.
5. Medicaid Provider Enrollment
After obtaining state licensure and Medicare certification, agencies can enroll as Pennsylvania Medicaid providers through the DHS PROMISe system.
Providers must complete the appropriate MA provider enrollment application for Home Health Agencies and submit all required documentation, including proof of licensure and Medicare certification.
- Enrollment System: PROMISe portal.
- Provider Type: Home Health Agency.
- Required Documentation: State license, Medicare certification, NPI, W-9.
- Application Fee: Medicaid application fee may apply unless waived due to Medicare enrollment.
- MCO Enrollment: Must apply separately to each Medicaid MCO (e.g., PA Health & Wellness, UPMC, AmeriHealth Caritas).
6. Staffing, Training and Background Checks
Home Health Agencies must ensure that all staff meet specific qualification and training standards. Direct care workers must complete approved competency requirements.
Criminal background checks and child abuse clearances are mandatory for owners and office staff, and TB screening is required for those with direct consumer contact.
- Skilled Nursing: Must be provided by licensed registered nurses (RNs) or licensed practical nurses (LPNs).
- Home Health Aides: Must complete a training program meeting 42 C.F.R. 484.36 requirements or a state-approved equivalent.
- Background Checks: Criminal background checks required for owners and office staff (PA State Police or FBI Fingerprinting).
- Child Abuse Clearances: Required via DHS.
- Health Screening: TB screening required for owners and staff with direct consumer contact.
7. Documentation, Policies and Records
Agencies must maintain comprehensive clinical records for all patients, including the physician-ordered plan of care and assessments of the patient's current status.
Administrative records, including personnel files, background check results, and proof of competency for direct care workers, must be maintained and available for state inspection.
- Plan of Care: Must be established and ordered by a physician.
- Clinical Records: Must include patient assessments and service notes.
- Personnel Files: Must contain proof of licensure, training, and background checks.
- Consumer Notice: Must provide the Consumer Notice to Direct Care Worker Status form to patients.
- Reporting: Must notify DOH in writing of any changes to address, administrator, or ownership.
8. Billing, Rates and Claims
Medicaid reimbursement for Home Health Services is governed by PA Code Title 55 Chapter 1249. Services are billed using standard HCPCS/CPT codes through the PROMISe system or directly to the respective MCO.
Payment conditions specify that skilled nursing care and home health aide services are reimbursable only when provided under a physician's plan of care.
- Billing System: PROMISe for fee-for-service; MCO portals for managed care claims.
- Regulation: PA Code Title 55 Chapter 1249.
- Covered Services: Skilled nursing, home health aide services, physical therapy, occupational therapy, speech therapy.
- Prior Authorization: May be required by specific MCOs or for extended services.
- Rates: Established by DHS and published in the MA fee schedule.
9. Approval Sequence and Timeline
The approval process begins with state licensure, followed by Medicare certification, and concludes with Medicaid enrollment. The entire process can take several months to over a year.
After the CMS-855A is approved by the MAC, the DOH will conduct a survey before recommending the agency for Medicare certification.
- Step 1: Submit Initial Home Health Application and fee to DOH.
- Step 2: DOH reviews application and issues state license.
- Step 3: Submit CMS-855A to MAC and CMS forms to DOH.
- Step 4: DOH or Accrediting Organization conducts initial survey.
- Step 5: CMS issues Medicare certification.
- Step 6: Submit Medicaid enrollment application via PROMISe.
10. Common Denials and Survey Findings
Applications are frequently delayed or denied due to incomplete forms, missing application fees, or failure to meet physical location requirements.
During surveys, common deficiencies include inadequate clinical documentation, failure to follow the physician's plan of care, and incomplete personnel files (missing background checks or TB tests).
- Application Errors: Missing mailed application fee or incomplete forms.
- Location Issues: Attempting to license a branch office (each location must be separately licensed).
- Documentation Deficiencies: Incomplete patient clinical records or missing physician signatures on plans of care.
- Personnel Deficiencies: Missing criminal background checks, child abuse clearances, or TB screenings.
- Training Deficiencies: Failure to maintain documentation of home health aide competency.
11. Key Contacts and Resources
Providers should utilize the official state websites and contact the respective divisions for guidance on licensure and enrollment.
The DOH Division of Home Health handles licensure, while the DHS Office of Long-Term Living (OLTL) and PROMISe handle Medicaid enrollment.
- DOH Division of Home Health: [email protected] | https://www.pa.gov/agencies/health/facilities/out-patient-healthcare-facilities/home-health/licensure
- DOH Application Submission: [email protected]
- DHS Provider Enrollment: PROMISe Portal | https://promise.dpw.state.pa.us
- OLTL Enrollment Unit: 1-800-932-0939, option 1 | [email protected]
- PA Code Title 55 Chapter 1249: https://www.pacodeandbulletin.gov/secure/pacode/data/055/chapter1249/055_1249.pdf
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