Oregon - Integrated Employment — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
In Oregon, Competitive Integrated Employment (CIE) services for individuals with intellectual and developmental disabilities are funded through the Medicaid Home and Community-Based Services (HCBS) program and overseen by the Office of Developmental Disabilities Services (ODDS). Providers can operate as an Employment Provider Agency, a Personal Support Worker (PSW) Job Coach, or an independent contractor for discovery and job development, and must be certified and endorsed under OAR chapter 411, division 345.
To become an approved provider, agencies must navigate certification through ODDS or Vocational Rehabilitation (VR) and enroll as an Oregon Health Plan (OHP) Medicaid provider. The most significant structural precondition is that all job coaching and development must occur in Competitive Integrated Employment settings; sheltered workshops or settings designed specifically to hire people with disabilities (such as Qualified Rehabilitation Facilities or AbilityOne contracts) do not meet the definition and cannot be approved for this service.
1. Service Definition and Scope
Competitive Integrated Employment services in Oregon include job development, placement, and on-site coaching designed to help individuals with I/DD secure and maintain competitive work in a community setting. The work must be compensated at or above minimum wage, or the customary rate paid by the employer for similar work, with equivalent benefits.
The service must take place in an integrated setting typically found in the competitive labor market where the individual interacts with co-workers without disabilities. Work at a provider site to complete contracts requiring a set ratio of people with disabilities is explicitly excluded from this service definition.
- Service Name: Competitive Integrated Employment (Job Coaching and Job Development)
- Target Population: Individuals with intellectual and developmental disabilities (I/DD)
- Wage Requirement: At least minimum wage or customary rate for similar work
- Setting Requirement: Integrated community setting, not a sheltered workshop or CRP designed to hire people with disabilities
- Service Components: Discovery, job development, job coaching, and attendant care at work
2. Regulatory and Oversight Agencies
The primary oversight agency for I/DD employment services in Oregon is the Department of Human Services (ODHS), specifically the Office of Developmental Disabilities Services (ODDS). ODDS manages the HCBS waivers and sets the policies for Employment First initiatives.
The Oregon Health Authority (OHA) manages the Medicaid program (Oregon Health Plan) and handles the provider enrollment process and the MMIS Provider Portal.
- Lead Agency: Oregon Department of Human Services (ODHS) (https://www.oregon.gov/odhs)
- Division: Office of Developmental Disabilities Services (ODDS) (https://www.oregon.gov/odhs/agency/Pages/odds.aspx)
- Medicaid Agency: Oregon Health Authority (OHA) (https://www.oregon.gov/oha)
- Medicaid Portal: MMIS Provider Portal (https://www.or-medicaid.gov/)
- Partner Agency: Oregon Vocational Rehabilitation (VR) (https://www.oregon.gov/odhs/vr)
3. Gatekeeping Prerequisites: Who Can Even Apply
Before applying to become an employment provider in Oregon, applicants must meet specific structural preconditions. The state requires that all employment services be delivered in settings that meet the federal HCBS settings rule for Competitive Integrated Employment.
There is no Certificate of Need required, but providers must be certified and endorsed by ODDS or VR. Independent contractors are limited to providing Discovery or Job Development services and must be approved by ODDS.
- Setting Precondition: Must meet Competitive Integrated Employment criteria; sheltered workshops and QRFs are excluded
- Business Registration: Must register with the Oregon Secretary of State
- Identifier: Must obtain a National Provider Identifier (NPI) from NPPES
- Independent Contractor Limitation: Limited to Discovery and Job Development services only
- PSW Requirement: Personal Support Workers must enroll through the Oregon Home Care Commission
4. Licensure and Certification Requirements
Oregon does not issue a traditional "license" for this specific service; instead, providers must be certified and endorsed as an Employment Provider Agency under OAR chapter 411, division 345. This certification is managed by ODDS.
Agencies are encouraged to seek approval through both ODDS and Vocational Rehabilitation (VR) to ensure smooth transitions for individuals receiving services.
- Authority: OAR chapter 411, division 345
- Approval Type: Certification and Endorsement
- Issuing Body: Office of Developmental Disabilities Services (ODDS)
- Dual Approval: Encouraged to enroll through both ODDS and VR
- Independent Contractors: Must be approved by ODDS via [email protected]
5. Medicaid Provider Enrollment
Once certified by ODDS, providers must enroll with the Oregon Health Authority (OHA) as an Oregon Health Plan (OHP) provider. Enrollment is processed through the MMIS Provider Portal or by submitting specific OHA forms.
Providers must determine their provider type and specialty code and submit the appropriate forms, such as the OHP 3113 and OHA 3975 for organizations, along with an EDMS coversheet if faxing.
- System: MMIS Provider Portal (https://www.or-medicaid.gov/)
- Organization Form: OHP 3113 and OHA 3975
- Individual Form: OHA 3972 (for payable individuals)
- Submission Method: Online request or fax to 503-378-3074 with an EDMS Coversheet
- EFT Enrollment: Form MSC 189 for direct deposit setup
6. Staffing, Training and Background Checks
Staff providing job coaching and development must meet qualifications outlined in OAR chapter 411, division 345. This includes passing comprehensive background checks required for all Medicaid HCBS providers in Oregon.
Personal Support Workers (PSWs) acting as job coaches must meet specific training and enrollment requirements through the Oregon Home Care Commission.
- Rule Citation: OAR chapter 411, division 345
- Background Check: Required for all staff with direct contact
- PSW Enrollment: Managed via Oregon Home Care Commission (https://oregonhomecarejobs.com/)
- Training: Must align with Employment First policies and HCBS settings rules
- Role: Support the person with I/DD to work as independently as possible
7. Documentation, Policies and Records
Providers must maintain documentation proving that the employment setting meets the Competitive Integrated Employment criteria. This includes verifying that the individual earns at least minimum wage and interacts with non-disabled coworkers.
Case managers must document the setting options explored in the person-centered service plan, ensuring non-disability specific settings were offered.
- Setting Verification: Documentation that the job is in the competitive labor market
- Wage Verification: Proof of minimum wage or customary rate earnings
- Service Plan: Person-centered service plan documenting setting options
- HCBS Compliance: Adherence to the Oregon HCBS Transition Plan
- Policy Alignment: Must follow ODDS Employment Policy and WIOA Final Rules
8. Billing, Rates and Claims
Services are billed through the OHA MMIS system for Medicaid fee-for-service or through Coordinated Care Organizations (CCOs) if the individual is enrolled in managed care. Rates are established by ODDS for HCBS waiver services.
Providers must use their 10-digit NPI for billing. Group affiliation information is required for enrollment but does not affect claim processing for fee-for-service.
- Billing System: MMIS Provider Portal
- Funding Source: Medicaid HCBS and/or Oregon VR
- Managed Care: Coordinated Care Organizations (CCOs) for over 90% of OHP members
- Identifier: 10-digit NPI required for all claims
- Rate Setting: Established by ODDS and OHA
9. Approval Sequence and Timeline
The approval process begins with obtaining certification and endorsement from ODDS under OAR 411-345. Once certified, the provider applies for OHP Medicaid enrollment through OHA.
Providers can check their fee-for-service application status online using the Application Tracking Number (ATN) provided during submission.
- Step 1: Business registration and NPI acquisition
- Step 2: ODDS Certification and Endorsement (OAR 411-345)
- Step 3: OHP Medicaid Enrollment via OHA
- Step 4: CCO Credentialing (if applicable)
- Tracking: Online via MMIS Portal using the ATN
10. Common Denials and Survey Findings
Applications are frequently delayed or denied if the proposed employment setting does not meet the strict definition of Competitive Integrated Employment. Settings that congregate workers with disabilities or operate as sheltered workshops will be rejected.
Medicaid enrollment applications submitted via fax without the required EDMS coversheet with the "Provider Enrollment" box checked will not be received or processed by OHA.
- Setting Denial: Proposed site is a QRF, AbilityOne contract, or sheltered workshop
- Wage Denial: Failure to demonstrate minimum wage or customary rate
- Form Error: Faxing OHA applications without the EDMS coversheet
- NPI Error: Missing or incorrect NPI on enrollment forms
- Sanctions: Providers on the OHA Medicaid Program Integrity Audit Unit's list are prohibited
11. Key Contacts and Resources
Providers should utilize the official state resources for policy updates, forms, and enrollment tracking. The ODDS and OHA websites provide the necessary worker guides and transmittals.
For specific questions regarding independent contractor approval for discovery and job development, providers must contact the ODDS employment training review team.
- ODDS Employment First: https://www.oregon.gov/odhs/employment-first
- OHA Provider Enrollment: https://www.oregon.gov/oha/ohp/providers/pages/enroll.aspx
- MMIS Provider Portal: https://www.or-medicaid.gov/
- Independent Contractor Inquiries: [email protected]
- OHA Provider Enrollment Fax: 503-378-3074
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