North Dakota - Residential Care Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-08-16
In North Dakota, 24-hour residential care services delivering habilitation, supervision, and personal care are primarily administered as 'Adult Residential Care' under the HCBS Waiver for the Aged and Disabled, and 'Residential Habilitation' under the Developmental Disabilities (DD) Waiver. These services require providers to operate out of a specifically licensed physical address that meets federal HCBS settings requirements.
The single biggest structural barrier to entry for this service in North Dakota is securing the underlying facility licensure (either a Basic Care Facility license or a DD Provider License under NDCC 25-16) prior to Medicaid enrollment. For DD providers, this is further gatekept by a mandatory Regional Need Approval process, meaning an application for licensure will not even be accepted unless the North Dakota Department of Health and Human Services (ND HHS) Developmental Disabilities Section has authorized the specific regional capacity.
1. Service Definition and Scope
In North Dakota, 24-hour residential care with habilitation and personal care is covered under two distinct paths: Adult Residential Care via the HCBS Waiver for Aged and Disabled, and Residential Habilitation via the Developmental Disabilities (DD) Waiver. Both require the provider to deliver round-the-clock supervision, assistance with activities of daily living (ADLs), and community integration at a specific licensed address.
Providers are responsible for the health and safety of the participants while ensuring the setting complies with the CMS HCBS Settings Final Rule, which mandates community access, privacy, and autonomy for residents.
- Target Population: Individuals aged 65 and older or physically disabled (HCBS Waiver), or individuals with intellectual and developmental disabilities (DD Waiver).
- Service Components: 24-hour supervision, personal care, habilitation, medication administration, and transportation assistance.
- Setting Requirements: Must comply with 42 CFR 441.301, ensuring private or semi-private rooms, lockable doors, and full community access.
- Exclusions: Room and board costs are not reimbursable under North Dakota Medicaid and must be paid directly by the resident.
- Regulatory Citation: ND Admin. Code 75-03-21.1-50 governs Residential Habilitation services.
2. Regulatory and Oversight Agencies
The North Dakota Department of Health and Human Services (ND HHS) is the consolidated umbrella agency responsible for both facility licensing and Medicaid waiver administration. Different divisions within ND HHS handle specific populations and licensing types.
Prospective providers must interact with the Health Facilities Unit for physical plant licensing and the specific waiver division for programmatic approval before enrolling through the state's MMIS portal.
- Agency: North Dakota Department of Health and Human Services (ND HHS) (https://www.hhs.nd.gov)
- Division: ND HHS Developmental Disabilities Section (https://www.hhs.nd.gov/dd)
- Division: ND HHS Aging Services Division (https://www.hhs.nd.gov/human-services/hcbs)
- Licensing Body: ND HHS Health Facilities Unit (https://www.hhs.nd.gov/health-facilities)
- System: ND Health Enterprise MMIS Portal (https://mmis.nd.gov/portals/wps/portal/ProviderEnrollment)
3. Gatekeeping Prerequisites: Who Can Even Apply
North Dakota does not allow open, on-demand enrollment for 24-hour residential habilitation without prior structural approvals. Prospective providers cannot simply submit a Medicaid application; they must first clear regional need and facility licensing hurdles.
If a provider attempts to enroll in the ND Health Enterprise MMIS portal without the underlying facility license and regional authorization, the application will be immediately rejected.
- Prerequisite 1: Regional Need Approval (DD providers must submit a Letter of Intent to the ND HHS Developmental Disabilities Section and receive authorization based on regional capacity needs before applying for a license).
- Prerequisite 2: Underlying Facility Licensure (Applicants must hold an active Basic Care Facility license or NDCC 25-16 DD facility license before Medicaid enrollment is permitted).
- Prerequisite 3: HCBS Settings Rule Compliance (Facilities must pass an initial HCBS settings validation by ND HHS to prove the physical address is not institutional or isolating).
- Prerequisite 4: Business Registration (The operating entity must be registered and in good standing with the North Dakota Secretary of State).
4. Licensure and Certification Requirements
To provide these services, the physical location must be licensed by the state. For DD Residential Habilitation, providers are licensed under NDCC 25-16 and NDAC 75-04-01. For Adult Residential Care, the setting is typically licensed as a Basic Care Facility.
The licensing process requires rigorous physical plant inspections, including Life Safety Code compliance verified by the State Fire Marshal or local jurisdiction.
- Statute: North Dakota Century Code (NDCC) Chapter 25-16 governs the licensure of facilities for persons with developmental disabilities.
- Regulation: ND Admin. Code Chapter 75-04-01 outlines the specific licensing standards for DD providers.
- Life Safety Code: Facilities must pass inspection by the State Fire Marshal for commercial residential occupancy prior to licensure.
- Application Form: SFN 838 (Application for License to Operate a Facility or Provide Services for Individuals with Developmental Disabilities) is required for DD settings.
- Fee: Basic Care Facility licensing fees vary by bed count, typically assessed at $10 per licensed bed.
5. Medicaid Provider Enrollment
Once the facility is licensed and programmatic approval is granted, providers must enroll via the ND Health Enterprise MMIS portal. Enrollment is a mandatory four-step process requiring taxonomy verification and electronic application submission.
Providers must enroll as a Group/Facility and link their specific licensed service locations to their Medicaid profile.
- Portal: ND Health Enterprise MMIS (https://mmis.nd.gov/portals/wps/portal/ProviderEnrollment).
- Step 1: NPI and Taxonomy (Must obtain a Type 2 NPI and use the appropriate taxonomy code for residential care or group homes).
- Step 2: Online Application (Complete the Group Provider Enrollment application directly on the MMIS portal).
- Step 3: Required Attachments (Upload IRS EIN confirmation, ND HHS facility license, and general/professional liability insurance certificates).
- Step 4: Provider Agreement (Sign the ND Medicaid Provider Agreement binding the agency to state and federal Medicaid regulations).
6. Staffing, Training and Background Checks
Direct Support Professionals (DSPs) and facility managers must meet strict ND HHS requirements to ensure resident safety. Background checks are mandatory and must be completed before a staff member has unsupervised contact with residents.
North Dakota requires specific, state-approved training modules for developmental disability providers, often facilitated through university partnerships.
- Background Checks: Mandatory fingerprint-based checks through the North Dakota Bureau of Criminal Investigation (BCI) and child/adult abuse registry checks.
- Minimum Qualifications: Direct care staff must be at least 18 years old and possess a high school diploma or GED.
- Initial Training: DD staff must complete ND HHS-approved certification training modules (e.g., Minot State University NDCPD modules) within their first 90 days of employment.
- Medication Administration: Staff administering medications must complete the ND Board of Nursing approved Medication Assistant (MA III) training.
- CPR/First Aid: All direct care staff must maintain active, hands-on CPR and First Aid certification.
7. Documentation, Policies and Records
ND HHS requires comprehensive policy manuals and individualized documentation for every resident. Records must be retained for a minimum of six years to comply with Medicaid audit standards.
Providers must utilize state-mandated reporting systems for critical incidents and maintain transparent financial ledgers for any resident funds they manage.
- Care Plans: Must maintain an active, person-centered Individualized Service Plan (ISP) updated at least annually or when a resident's condition changes.
- Daily Documentation: Shift notes must detail ADL assistance provided, behavioral interventions used, and progress toward ISP goals.
- Incident Reporting: Critical incidents (abuse, neglect, exploitation, serious injury) must be reported to ND HHS via the General Event Reports (GER) system within 24 hours.
- Policy Manual: Must include emergency response, grievance procedures, HIPAA compliance, and infection control protocols.
- Financial Records: Must maintain transparent, auditable ledgers for any resident funds managed by the facility.
8. Billing, Rates and Claims
Residential care is billed on a per-diem (daily) basis. Rates for DD Residential Habilitation are tiered based on the individual's assessed level of need, ensuring higher reimbursement for residents requiring intensive supports.
Providers must ensure that all billed days correspond to actual resident presence or approved therapeutic leave, and that room and board are strictly excluded from Medicaid claims.
- Billing System: Claims are submitted electronically via the ND Health Enterprise MMIS portal using the 837I/837P format or direct data entry.
- Unit of Service: Billed as a per-diem (daily) rate; the resident must be present or on approved therapeutic leave to bill.
- Rate Structure: DD rates are determined by ND HHS based on the resident's Supports Intensity Scale (SIS) tier and historical cost reports.
- Room and Board: Cannot be billed to Medicaid; these costs are collected directly from the resident's SSI or personal income.
- Prior Authorization: All services must be prior-authorized by the regional Human Service Zone case manager before billing can occur.
9. Approval Sequence and Timeline
The end-to-end process from business formation to billing first claims typically takes 6 to 9 months in North Dakota. This timeline is heavily dependent on facility acquisition, zoning approvals, and Life Safety inspections.
Delays in securing the physical plant or passing the Fire Marshal inspection will pause the entire Medicaid enrollment process.
- Phase 1: Regional Need Approval & Letter of Intent submission to ND HHS (1-2 months).
- Phase 2: Facility Acquisition and Zoning/Life Safety Inspections (2-4 months).
- Phase 3: Facility Licensure Application (SFN 838 or Basic Care) review by ND HHS Health Facilities Unit (30-60 days).
- Phase 4: ND MMIS Medicaid Provider Enrollment and credentialing (60-90 days).
- Phase 5: HCBS Settings Validation and First Resident Admission (30 days).
10. Common Denials and Survey Findings
Applications and ongoing licenses are frequently delayed or cited for life safety code violations and incomplete staff training records. ND HHS conducts regular unannounced surveys to ensure compliance.
Failure to maintain strict adherence to medication administration protocols is a leading cause of citations and potential license suspension.
- Application Denial: Failure to secure regional need approval prior to submitting a facility license application.
- Enrollment Delay: Mismatched NPI, EIN, and legal business names on the MMIS portal application.
- Survey Citation: Incomplete or lapsed BCI background checks for direct care staff prior to their first shift.
- Survey Citation: Medication administration errors or missing signatures on the Medication Administration Record (MAR).
- Survey Citation: Failure to fully implement or document the specific interventions outlined in the resident's ISP.
11. Key Contacts and Resources
Prospective providers should utilize the official ND HHS portals and contact the Developmental Disabilities or Aging Services divisions directly for application packets, regional need assessments, and guidance.
The MMIS portal help desk is available for technical assistance during the Medicaid enrollment phase.
- ND HHS Developmental Disabilities Section: https://www.hhs.nd.gov/dd
- ND HHS Aging Services (HCBS): https://www.hhs.nd.gov/human-services/hcbs
- ND Health Enterprise MMIS Portal: https://mmis.nd.gov/portals/wps/portal/ProviderEnrollment
- ND HHS Health Facilities Unit: https://www.hhs.nd.gov/health-facilities
- North Dakota Secretary of State (Business Registration): https://sos.nd.gov
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