North Dakota - I/DD Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The North Dakota Department of Health and Human Services (HHS) Developmental Disabilities Section licenses and oversees the Traditional IID/DD HCBS Waiver, which funds residential, day, and family support services. Prospective agencies must first secure a provisional license under North Dakota Administrative Code (NDAC) 75-04-01 by submitting a comprehensive policy and procedure packet to the DD Section before any Medicaid enrollment application is accepted.
Approved providers deliver services ranging from Day Habilitation to Residential Habilitation and Supported Living. The state utilizes the Health Enterprise MMIS for claims processing and mandates the use of specific state-approved electronic health record systems for incident reporting and service documentation.
1. Service Definition and Scope
North Dakota's Traditional IID/DD HCBS Waiver provides community alternatives to institutional placement for individuals with intellectual disabilities and related conditions. Services are accessed through the state's eight regional human service centers.
The waiver covers a comprehensive array of services designed to support individuals in their homes and communities, focusing on skill acquisition, retention, and health and safety.
- Waiver Authority: Traditional IID/DD HCBS Waiver (ND.007)
- Residential Habilitation: 24-hour support provided in licensed settings
- Supported Living: Intermittent support for individuals residing in their own homes
- Day Habilitation: Non-residential structured activities for skill acquisition
- Prevocational Services: Work-readiness training and support
2. Regulatory and Oversight Agencies
The North Dakota Department of Health and Human Services operates as the single state Medicaid agency. The Medical Services Division handles Medicaid rules, while the Developmental Disabilities Section manages daily waiver operations.
Regional Human Service Centers act as the local access points for participants, managing eligibility and service planning.
- Operating Agency: ND HHS Developmental Disabilities Section (https://www.hhs.nd.gov/dd)
- Medicaid Authority: ND HHS Medical Services Division (https://www.hhs.nd.gov/healthcare/medicaid)
- Regional Access: Eight Regional Human Service Centers (https://www.hhs.nd.gov/human-service-centers)
- Protection and Advocacy: ND Protection & Advocacy Project (https://www.ndpanda.org)
3. Gatekeeping Prerequisites: Who Can Even Apply
North Dakota does not currently utilize a closed network, competitive procurement (RFP), or Certificate of Need for standard I/DD waiver services. However, an agency cannot enroll in Medicaid until it successfully obtains a provisional license from the DD Section.
Prospective providers must build their agency to meet the state's licensure standards and submit their application directly to the DD Section for review.
- Licensure Prerequisite: Provisional license under NDAC 75-04-01 required prior to Medicaid enrollment
- Network Status: Open enrollment; no active moratorium or RFP required for standard waiver services
- Regional Coordination: Participants must be referred through the DD Program unit at one of the eight regional human service centers
- Business Registration: Must be registered and in good standing with the North Dakota Secretary of State
4. Licensure and Certification Requirements
Providers must comply with NDAC 75-04-01, which governs the licensure of providers of services to eligible individuals with developmental disabilities. The initial application requires a comprehensive review of the agency's operational policies.
Once the policy review is approved, the state issues a provisional license, allowing the provider to enroll in Medicaid and begin serving participants.
- Regulation: North Dakota Administrative Code (NDAC) Chapter 75-04-01
- Initial Step: Submission of the DD Provider Licensure Application to [email protected]
- Provisional License: Issued for up to one year for new providers to demonstrate compliance
- Full License: Granted for up to two years following a successful on-site survey
5. Medicaid Provider Enrollment
After obtaining a provisional DD license, agencies must enroll as a North Dakota Medicaid provider through the Health Enterprise MMIS portal.
Providers must ensure their National Provider Identifier (NPI) matches their service locations and taxonomy codes.
- Enrollment Portal: ND Health Enterprise MMIS Provider Portal (https://mmis.nd.gov/portals/wps/portal/EnterpriseHome)
- Required Identifier: National Provider Identifier (NPI) registered to the specific service location
- Application Fee: Subject to the federal Medicaid institutional application fee unless waived by Medicare enrollment
- Agreement: Must sign the ND Medicaid Provider Agreement
6. Staffing, Training and Background Checks
Direct support professionals (DSPs) must meet age and background requirements before providing care. North Dakota mandates specific developmental disabilities training modules.
Agencies are responsible for maintaining training records and ensuring all background checks are cleared prior to direct participant contact.
- Minimum Age: Staff must be at least 18 years of age
- Background Checks: Fingerprint-based criminal history record check through the ND Bureau of Criminal Investigation (BCI)
- Registry Checks: Clearance through the ND Child Abuse and Neglect Registry and Medicaid Exclusion lists
- Training: Completion of state-approved DD certification modules and CPR/First Aid
7. Documentation, Policies and Records
Providers must maintain detailed service records that align with the participant's person-centered service plan. North Dakota utilizes Therap Services as the state-contracted electronic system for DD providers.
Incident reporting protocols must strictly follow state definitions for abuse, neglect, and exploitation.
- Electronic System: Mandatory use of Therap Services for incident reporting and specific documentation
- Service Plans: Documentation must map directly to the goals in the participant's annual plan developed by the DDPM
- Incident Reporting: Serious events (abuse, neglect, exploitation, unauthorized restraints) must be reported per ND Century Code and DD Division policy
- Record Retention: Must retain all Medicaid service and billing records for a minimum of six years
8. Billing, Rates and Claims
Claims are submitted electronically to the ND MMIS. Rates for the Traditional IID/DD HCBS Waiver are established by the ND HHS Medical Services Division.
Services must be prior-authorized in the system based on the participant's approved service plan before claims will pay.
- Claims System: Health Enterprise MMIS
- Billing Format: Professional claims (837P) or institutional claims depending on the specific waiver service
- Rate Setting: Standardized fee schedule published by the ND HHS Medical Services Division
- Prior Authorization: Services must be authorized in the MMIS based on the approved service plan before billing
9. Approval Sequence and Timeline
The process begins with the licensure application to the DD Section, followed by Medicaid enrollment. The entire sequence typically takes several months depending on policy review times.
Providers cannot bill for services provided prior to the effective date of their Medicaid enrollment.
- Step 1: Submit policy and procedure packet for DD licensure review (30-60 days)
- Step 2: Receive Provisional License from ND HHS DD Section
- Step 3: Submit ND Medicaid Provider Enrollment application via Health Enterprise MMIS (30-45 days)
- Step 4: Receive Medicaid Welcome Letter and Provider ID
10. Common Denials and Survey Findings
Applications and surveys are frequently delayed or denied due to incomplete policy submissions or failure to adhere to background check timelines.
During on-site surveys, state reviewers focus heavily on documentation accuracy and staff training compliance.
- Policy Deficiencies: Missing required protocols for unauthorized restraints or incident reporting
- Background Checks: Allowing staff to provide direct care before BCI fingerprint results are fully cleared
- Training Lapses: Failure to complete the mandatory DD certification modules within the required timeframe
- Documentation: Service notes lacking specific start/stop times or failing to link to the person-centered plan
11. Key Contacts and Resources
Primary contacts for prospective I/DD providers include the DD Section for licensure and the Medical Services Division for enrollment.
Providers should regularly check the ND HHS website for policy updates and provider bulletins.
- ND HHS Developmental Disabilities Section: https://www.hhs.nd.gov/dd
- ND Medicaid Provider Enrollment: https://www.hhs.nd.gov/healthcare/medicaid/provider/enrollment-information
- ND Health Enterprise MMIS: https://mmis.nd.gov/portals/wps/portal/EnterpriseHome
- DD Provider Inquiries: [email protected] or (701) 328-8930
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