New Hampshire - Occupational Therapy Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The New Hampshire Department of Health and Human Services (DHHS) Bureau of Developmental Services (BDS) funds Occupational Therapy Services through the Developmental Disabilities (DD), In-Home Supports (IHS), and Acquired Brain Disorder (ABD) waivers.
Approval requires individual or facility licensure through the Office of Professional Licensure and Certification (OPLC) and direct-bill enrollment through the NH MMIS Health Enterprise Portal. Providers must register their business with the NH Secretary of State and coordinate with regional Area Agencies to receive service authorizations.
1. Service Definition and Scope
Occupational Therapy in New Hampshire's HCBS waivers focuses on evaluating and treating individuals to restore or maintain function in daily occupations.
Services must be authorized in the individual's service agreement and delivered in home and community-based settings.
- Service Name: Occupational Therapy Service
- Target Population: Participants in the DD, IHS, and ABD waivers
- Scope: Evaluation and treatment to restore or maintain daily functioning
- Delivery Setting: Home and community-based settings
- Authorization: Required via the regional Area Agency service plan
2. Regulatory and Oversight Agencies
Oversight is split between professional licensure and Medicaid waiver administration.
The OPLC handles professional licensing, while DHHS manages Medicaid enrollment and waiver compliance.
- Licensing Board: NH Office of Professional Licensure and Certification (OPLC) Occupational Therapy Governing Board (https://www.oplc.nh.gov)
- Waiver Authority: NH DHHS Bureau of Developmental Services (BDS) (https://www.dhhs.nh.gov/programs-services/disability-care/developmental-services)
- Medicaid Enrollment: NH MMIS Health Enterprise Portal (https://nhmmis.nh.gov)
- Business Registration: NH Secretary of State (https://quickstart.sos.nh.gov/online)
3. Gatekeeping Prerequisites: Who Can Even Apply
New Hampshire does not use a Certificate of Need or closed RFP process for Occupational Therapy services.
However, providers must establish their business entity and coordinate with regional Area Agencies to receive referrals.
- Business Registration: Must register business name with the NH Secretary of State prior to Medicaid enrollment
- Area Agency Coordination: Providers must work with one of NH's designated regional Area Agencies to receive client referrals and service authorizations
- Direct Billing Mandate: All BDS service providers must enroll for direct billing through NH MMIS, regardless of third-party billing arrangements
- Need Review: None exists for this specific professional service
4. Licensure and Certification Requirements
Occupational Therapists must hold an active license from the NH OPLC.
Licenses must be renewed biennially with required continuing education.
- Licensing Agency: NH OPLC Occupational Therapy Governing Board
- Rule Citation: Occ 100-500
- Continuing Education: 24 hours required every 2 years
- Verification: License must be verified via the OPLC License Lookup tool
5. Medicaid Provider Enrollment
Enrollment is processed through the NH MMIS Health Enterprise Portal.
Providers must submit specific documentation, including a signed Provider Participation Agreement.
- System: NH MMIS Health Enterprise Portal
- Application Type: Group Provider Enrollment or Facility/Entity Provider Enrollment
- Provider Type: Developmental Services Group (or specific OT type)
- Required Form: Signed Provider Participation Agreement (PPA)
- Required Document: W-9 and FEIN/IRS verification letter
6. Staffing, Training and Background Checks
Staff must meet professional qualifications and pass background checks.
Training requirements are dictated by BDS and professional licensing standards.
- Qualifications: Must hold active NH OT license
- Background Check: Fingerprint-based Criminal Background Check (FCBC) required based on provider risk level
- Training: Must comply with BDS training requirements including HCBS Settings Rule modules
- Supervision: OTAs must be supervised by a licensed OT per OPLC rules
7. Documentation, Policies and Records
Providers must maintain clinical and billing records compliant with DHHS and CMS standards.
Documentation must align with the authorized service plan.
- Clinical Records: Must document evaluations, treatment plans, and daily notes
- Service Agreement: Services must align with the Area Agency authorized service plan
- Retention: Records must be retained per NH Medicaid Provider Participation Agreement terms
- Settings Rule: Documentation must demonstrate compliance with the HCBS Settings Rule
8. Billing, Rates and Claims
Claims are submitted directly to NH MMIS.
Providers must select the appropriate electronic submission method during enrollment.
- Billing System: NH MMIS Health Enterprise Portal
- Submission Method: Direct entry or via X12 batch file using an approved Trading Partner
- Requirement: Must select "Web Portal" for electronic remittance advices
- Rates: Established by NH DHHS based on the specific waiver fee schedule
9. Approval Sequence and Timeline
The process follows a strict sequence from business formation to Medicaid enrollment.
Providers must complete each step before moving to the next.
- Step 1: Register business with NH Secretary of State
- Step 2: Obtain/verify OPLC Occupational Therapy license
- Step 3: Submit NH MMIS Provider Enrollment Application with PPA and W-9
- Step 4: Complete Fingerprint-based Criminal Background Check if notified by DHHS
- Step 5: Coordinate with Area Agencies for service authorizations
10. Common Denials and Survey Findings
Applications are often delayed due to missing documentation or incorrect provider type selection.
Providers must ensure all required forms are uploaded to the NH MMIS portal.
- Missing Documents: Failure to upload the signed PPA or IRS verification letter
- Incorrect Specialty: Selecting the wrong specialty under the Developmental Services Group provider type
- Background Check Delay: Failure to complete the FCBC timely when required
- Lapsed License: Applying with an expired or inactive OPLC license
11. Key Contacts and Resources
Primary contacts for enrollment and licensure.
Providers should utilize these resources for application status and regulatory guidance.
- NH Provider Enrollment: (603) 223-4774 or (866) 291-1674
- NH MMIS Portal: https://nhmmis.nh.gov/portals/wps/portal/ProviderEnrollment
- NH OPLC: https://www.oplc.nh.gov
- NH BDS: https://www.dhhs.nh.gov/programs-services/disability-care/developmental-services
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