Nebraska - Transitional Assistance Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The Nebraska Department of Health and Human Services (DHHS) Division of Disability and Aging (DDA) funds one-time institutional discharge set-up costs through the Aged and Disabled (AD) and Traumatic Brain Injury (TBI) waivers. Providers of these transition services do not obtain a distinct facility license; instead, they must execute a Form MC-19 Nebraska Service Provider Agreement and enroll directly through the state's Maximus-managed Provider Screening and Enrollment portal.
Approval requires an active National Provider Identifier (NPI) and clearance through the Maximus screening process for Home and Community-Based Services (HCBS). Applicants must be selected by a participant's Service Coordinator and incorporated into an approved Person-Centered Plan before any authorized billing can occur.
1. Service Definition and Scope
In Nebraska, transition services cover one-time, non-recurring expenses necessary to establish a basic household when a Medicaid participant transitions from an institutional setting to a community-based residence. This includes security deposits, essential furnishings, utility set-up fees, and moving expenses.
The service is authorized under the AD Waiver and TBI Waiver to support the participant's Person-Centered Plan. It does not cover ongoing rent, food, or recreational items.
- Target Population: Medicaid participants on the AD or TBI waivers transitioning from institutional care.
- Covered Expenses: Security deposits, utility deposits, essential household furnishings, and moving costs.
- Excluded Costs: Monthly rental payments, ongoing utility charges, and food.
- Service Authorization: Must be documented in the participant's Person-Centered Plan by the Service Coordinator.
- Funding Authority: 1915(c) HCBS Waivers (AD and TBI).
2. Regulatory and Oversight Agencies
The Nebraska Department of Health and Human Services (DHHS) oversees all HCBS waiver services. Within DHHS, the Division of Disability and Aging (DDA) manages the AD and TBI waivers and sets provider policy.
Provider enrollment and screening are contracted to Maximus, which operates the state's Medicaid enrollment portal and processes the MC-19 agreements.
- Nebraska DHHS Division of Disability and Aging (DDA): Administers the AD and TBI waivers and sets policy (https://dhhs.ne.gov).
- Maximus Provider Screening and Enrollment: Processes all Medicaid provider applications and background screenings (https://www.nebraskamedicaidproviderenrollment.com/).
- National Plan and Provider Enumeration System (NPPES): Issues the required National Provider Identifier (NPI) for HCBS providers (https://nppes.cms.hhs.gov).
- Nebraska Medicaid Provider Portal: System for claims submission and remittance advice (https://dhhs.ne.gov).
3. Gatekeeping Prerequisites: Who Can Even Apply
Nebraska does not impose a Certificate of Need (CON), competitive procurement (RFP), or closed-network moratorium on HCBS transition service providers. Any entity or individual meeting the basic Medicaid screening criteria can submit an application.
However, providers cannot receive a retroactive start date for HCBS enrollment. Furthermore, a provider must secure a National Provider Identifier (NPI) before initiating the Maximus enrollment sequence.
- Certificate of Need: None required for HCBS transition services in Nebraska.
- Network Status: Open enrollment; no closed networks or moratoria currently apply.
- Retroactive Enrollment: Explicitly prohibited for HCBS providers; start dates align with approval.
- NPI Requirement: Mandatory prerequisite before accessing the Maximus portal.
- Participant Selection: Providers must be selected by a participant and added to their Person-Centered Plan to receive authorizations.
4. Licensure and Certification Requirements
Nebraska does not issue a distinct Transitional Assistance Provider license. Because the service consists primarily of purchasing goods and coordinating logistics rather than providing direct medical or personal care, providers are exempt from standard health facility licensure under Title 175.
Instead, providers are certified through the Medicaid enrollment process itself, agreeing to abide by the AD and TBI Provider Policy Manual and the Nebraska Administrative Code (NAC) Title 473 and Title 480 regulations governing HCBS.
- Facility License: Not applicable; no distinct state license exists for this service.
- Regulatory Framework: Governed by the AD and TBI Provider Policy Manual rather than a facility licensing statute.
- Business Registration: Must maintain active registration with the Nebraska Secretary of State if operating as an agency.
- Tax Documentation: Must supply a W-9 (for agencies using an EIN) or W-4 (for individuals using an SSN).
5. Medicaid Provider Enrollment
Enrollment is conducted entirely online via the Maximus web portal. Applicants must complete Form MC-19 (Nebraska Service Provider Agreement) and select the appropriate HCBS provider type and program codes.
Each physical location must be enrolled separately. The process requires submitting the MC-19, tax forms, and the MLTC-62 form, followed by Maximus's screening and final approval by the DHHS Provider Relations team.
- Primary Application: Form MC-19 (Nebraska Service Provider Agreement).
- Enrollment Portal: Maximus Provider Screening and Enrollment system.
- Required Addenda: Form MLTC-62 and applicable W-9/W-4 tax documents.
- Location Rule: Separate enrollment and MC-19 required for each physical business location.
- Revalidation: Required every 5 years through the Maximus portal.
6. Staffing, Training and Background Checks
Because transition services do not involve direct, ongoing physical care, the staffing requirements are administrative. Agency owners must ensure all employees have an NPI and use it for screening purposes.
All personnel involved in coordinating transition services must pass standard Medicaid background checks, including the Nebraska Adult and Child Abuse and Neglect Registries, and must not appear on the federal OIG List of Excluded Individuals/Entities (LEIE).
- Employee NPI: Agency owners must ensure employees have an NPI for screening.
- Registry Checks: Mandatory clearance through Nebraska Adult and Child Abuse and Neglect Registries.
- Federal Screening: Must clear the OIG LEIE and SAM.gov exclusion lists.
- Training: Must comply with orientation requirements outlined in the AD and TBI Provider Policy Manual.
7. Documentation, Policies and Records
Providers must maintain records proving that all purchased items and deposits directly match the authorizations in the participant's Person-Centered Plan. Receipts, invoices, and lease agreements must be retained to substantiate every billed claim.
The AD and TBI Provider Policy Manual requires providers to keep these financial and service records for a minimum of five years and make them available for DHHS or CMS audits upon request.
- Service Authorization: Must retain the approved Person-Centered Plan documentation.
- Financial Records: Original receipts, invoices, and deposit agreements for all transition purchases.
- Record Retention: Minimum of five years from the date of service.
- Audit Access: Records must be accessible to DHHS Division of Disability and Aging upon request.
8. Billing, Rates and Claims
Transitional assistance is reimbursed on a Fee-for-Service (FFS) basis. Providers bill Nebraska Medicaid for the exact cost of the approved items or deposits, up to the lifetime or waiver-specific cap established in the AD or TBI waiver.
Claims must include the specific HCBS procedure codes authorized by the Service Coordinator. Providers cannot bill for services or items prior to the participant's actual transition date or outside the scope of the Person-Centered Plan.
- Reimbursement Model: Fee-for-Service (FFS) based on actual costs of approved items.
- Rate Limits: Subject to maximum caps defined in the specific waiver (AD or TBI).
- Claim Submission: Processed through the Nebraska Medicaid MMIS/portal.
- Billing Prerequisites: Requires an active authorization from the participant's Service Coordinator.
9. Approval Sequence and Timeline
The sequence begins with obtaining an NPI and registering the business entity. The provider then submits the MC-19 and supporting documents through the Maximus portal.
Maximus conducts the primary screening and background checks. Once cleared, DHHS Provider Relations issues the final approval, activating the provider's Medicaid ID. The entire process typically takes 30 to 60 days, provided all forms are accurate.
- Step 1: Obtain NPI from NPPES and register business with the state.
- Step 2: Submit Form MC-19, W-9, and MLTC-62 via the Maximus portal.
- Step 3: Maximus conducts background and registry screenings.
- Step 4: DHHS Provider Relations reviews and approves the enrollment.
- Timeline: Generally 30 to 60 days from complete submission to active Medicaid ID.
10. Common Denials and Survey Findings
Enrollment applications are most frequently rejected due to mismatched legal names between the IRS (W-9), the NPI registry, and the MC-19 form. Maximus will return applications if the physical address is listed as a P.O. Box.
During post-payment reviews, providers face recoupment if they bill for transition items not explicitly authorized in the Person-Centered Plan, or if they fail to produce original receipts for the purchased goods and deposits.
- Name Mismatches: Discrepancies between the W-9, NPI, and MC-19 legal names.
- Address Errors: Using a P.O. Box instead of a physical location address on the MC-19.
- Unauthorized Purchases: Billing for items not approved in the Person-Centered Plan.
- Missing Documentation: Failure to retain original receipts or lease agreements for deposits.
- Retroactive Billing: Attempting to bill for services provided before the official Maximus enrollment start date.
11. Key Contacts and Resources
Providers should direct enrollment questions to Maximus Customer Service and policy questions to the DHHS Division of Disability and Aging. The DHHS website hosts the AD and TBI Provider Policy Manual and fee schedules.
For claims and billing support, providers contact the DHHS ACCESSNebraska team or the specific Managed Care Organization if applicable, though HCBS waivers are primarily FFS.
- Maximus Provider Enrollment: (844) 374-5022 or [email protected] (https://www.nebraskamedicaidproviderenrollment.com/).
- DHHS HCBS Provider Support: (402) 471-0667 or [email protected] (https://dhhs.ne.gov).
- Nebraska DHHS Forms Portal: Source for MC-19 and MLTC-62 (https://public-dhhs.ne.gov/Forms/Home.aspx).
- NPPES: For NPI registration (https://nppes.cms.hhs.gov).
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