Nebraska - Assistive Technology Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
Nebraska’s Department of Health and Human Services (DHHS) authorizes Assistive Technology Services under Title 403 of the Nebraska Administrative Code for the Developmental Disabilities (DD) and Aged and Disabled (AD) waivers. Providers deliver equipment, commercial or customized devices, and participant training that increase functional capabilities and reduce reliance on paid staff.
Approval to bill for these services requires a direct provider referral from a state Resource Developer (RD) worker before an applicant can even create an account with Maximus, the state’s Medicaid enrollment broker. Agencies can enroll either as certified DD providers or as standard Medicaid vendors, provided they adhere to the Division of Medicaid and Long-Term Care (MLTC) Service Provider Agreement and maintain compliance with applicable manufacturing and installation standards.
1. Service Definition and Scope
Assistive Technology in Nebraska encompasses equipment, controls, or appliances that enable waiver participants to perform activities of daily living (ADLs) or communicate with their environment. Under Title 403 NAC 1-004.03, the service includes the provision, maintenance, and required participant training for these devices.
The service is designed to decrease the participant's need for assistance from others as a result of limitations due to disability, allowing them to reside safely in their own homes.
- Covered Items: communication devices, special beds, and freestanding Hoyer lifts.
- Service Goal: increase, maintain, or improve functional capabilities to decrease the reliance on paid staff or caregivers.
- Training Requirement: providers must supply appropriate training to the participant on how to use the assistive technology.
- Installation Standards: all technology must be provided in accordance with applicable state or local building codes and manufacturing standards.
- Exclusions: cannot overlap with, replace, or duplicate other similar services provided through standard Medicaid state plan benefits.
2. Regulatory and Oversight Agencies
The Nebraska Department of Health and Human Services (DHHS) oversees the administration of HCBS waivers, including the DD and AD waivers. Within DHHS, the Division of Medicaid and Long-Term Care (MLTC) sets the provider standards and manages the overarching Medicaid program.
Maximus operates as the state's contracted enrollment broker, handling the intake and screening of all HCBS provider applications on behalf of DHHS.
- Nebraska Department of Health and Human Services (DHHS): administers the HCBS waivers and sets service rules (https://dhhs.ne.gov/).
- Division of Medicaid and Long-Term Care (MLTC): manages the Service Provider Agreement and Medicaid compliance (https://dhhs.ne.gov/Pages/Medicaid.aspx).
- Division of Developmental Disabilities (DDD): oversees the specific DD waiver service authorizations and participant budgets (https://dhhs.ne.gov/Pages/Developmental-Disabilities.aspx).
- Provider Screening and Enrollment (PSE): the specific DHHS unit coordinating with Maximus for HCBS approvals (https://dhhs.ne.gov/Pages/PSE-for-HCBS-Providers.aspx).
3. Gatekeeping Prerequisites: Who Can Even Apply
Nebraska does not utilize a Certificate of Need or closed RFP procurement for Assistive Technology vendors, but it strictly controls access to the enrollment portal. A prospective provider cannot independently initiate a Medicaid enrollment application for HCBS waiver services without prior state authorization.
The state uses a localized referral system to manage provider network entry, ensuring that only agencies or vendors actively needed by case managers are processed through the Maximus system.
- Resource Developer (RD) Referral: an applicant must receive a provider referral number from a state RD worker before they can create an account with Maximus.
- Vendor vs. Certified Provider: applicants can enroll as a standard Medicaid vendor without needing full DD provider certification, provided they only supply technology.
- State Employee Restriction: Nebraska state employees are barred from enrolling as in-home service providers unless granted a specific exception by the DHHS CEO.
- Business Registration: entities must be registered and in good standing with the Nebraska Secretary of State prior to enrollment.
4. Licensure and Certification Requirements
Nebraska does not issue a distinct "Assistive Technology License" through its public health division. Instead, providers are approved through Medicaid enrollment as either an Agency Provider or a Vendor under Title 403 NAC 1.
While a facility license is not required, providers must ensure that all equipment and installations comply with external regulatory standards, including local building codes.
- Licensure Exemption: no specific state facility or agency license is required to sell or install assistive technology.
- Title 403 Compliance: providers must comply with all applicable Titles of the Nebraska Administrative Code and Nebraska State Statutes.
- Professional Assessment: DDA may require an on-site Environmental Modification Assessment conducted by an appropriate Medicaid-enrolled professional before approving complex devices.
- Code Compliance: providers must ensure all installations meet local building codes and manufacturing design standards.
5. Medicaid Provider Enrollment
HCBS provider enrollment is processed by Maximus on behalf of Nebraska DHHS. The process is entirely dependent on the initial RD worker referral and utilizes the state's designated enrollment portal.
Providers can submit their applications online or via paper, but the online portal is preferred for tracking background checks and credential reviews.
- Portal Access: providers use their RD-issued referral number to create an account and submit the application via Maximus.
- Provider Agreement: applicants must sign and adhere to the Division of Medicaid and Long-Term Care Service Provider Agreement.
- System Access: providers must have the computer skills and technology required to navigate Nebraska's state-mandated web-based case management system.
- Final Activation: after Maximus reviews the application and background checks, the provider must contact the RD worker to finalize and activate the enrollment.
6. Staffing, Training and Background Checks
While vendors supplying equipment do not face the same intensive direct-care staffing ratios as residential providers, they must still meet baseline HCBS safety and training standards. Maximus reviews background checks during the enrollment phase.
Staff delivering and installing the technology must be competent not only in the equipment's mechanics but also in training waiver participants on its safe use.
- Background Checks: Maximus processes and reviews background checks for enrolling HCBS providers.
- Universal Precautions: all waiver providers are required by the DD Assistive Technology Service Summary to use universal precautions.
- State-Mandated Training: providers must complete specific DHHS trainings upon request.
- Participant Training: staff delivering the technology must be qualified to provide appropriate training to the participant on how to use the device.
7. Documentation, Policies and Records
Providers must maintain detailed records of the devices supplied, warranties, and participant training. Documentation must align with the state's web-based case management system requirements.
Because Assistive Technology cannot duplicate standard Medicaid benefits, providers must document that alternative funding sources were exhausted or inapplicable.
- Warranty Documentation: any item costing over $500 must include documented insurance or an extended warranty.
- Replacement Records: providers must track device lifespans, as uninsured items that are damaged, stolen, or lost may only be replaced once every two years.
- Medicaid Non-Duplication: records must demonstrate that the participant verified standard Medicaid would not pay for the item before billing the waiver.
- Case Management Integration: providers must maintain records within the state-mandated web-based case management system.
8. Billing, Rates and Claims
Assistive Technology is subject to strict participant budget caps under Title 403 NAC 1. Waiver claims in Nebraska are an exception to standard third-party liability rules, allowing providers to bill Medicaid directly while the state handles recovery.
Providers must ensure they do not balance bill waiver participants for denied claims unless the Medicaid payment was sent directly to the beneficiary.
- Annual Budget Cap: each participant has a strict annual budget cap of $2,500 for Assistive Technology under Title 403.
- Cap Exceptions: requests to exceed the $2,500 cap may be approved by DHHS based on critical need.
- Waiver Claims Exception: under Title 471 NAC 3-005.03(B), providers submit waiver claims directly to Medicaid before submitting to a third-party resource.
- Balance Billing Prohibition: if Nebraska Medicaid denies a waiver claim, the provider cannot bill the beneficiary unless the payment went directly to the beneficiary.
9. Approval Sequence and Timeline
The approval sequence is linear and begins outside the enrollment portal. Providers must secure local authorization before Maximus will process their paperwork.
Because the process relies on coordination between the RD worker and Maximus, timelines depend heavily on the provider's responsiveness to background check requests and final activation steps.
- Step 1: obtain a provider referral number from a regional Resource Developer (RD) worker.
- Step 2: create an account with Maximus using the referral number and submit the application.
- Step 3: Maximus reviews the submitted application, credentials, and background checks.
- Step 4: provider contacts the RD worker to complete the final enrollment activation.
10. Common Denials and Survey Findings
Applications and service authorizations are frequently delayed when providers fail to follow the strict referral sequence or attempt to bill for items covered by standard Medicaid.
Auditors also cite providers for failing to secure required warranties on expensive equipment or failing to document participant training.
- Missing Referral: applications submitted to Maximus without a valid RD worker referral number are rejected.
- Duplication of Services: service requests are denied if the assistive technology overlaps with or duplicates equipment covered under the standard Medicaid state plan.
- Missing Warranties: failure to secure and document insurance or an extended warranty for items over $500 leads to compliance findings.
- Code Violations: installing equipment (like freestanding lifts) without adhering to local building codes or manufacturing standards violates Title 403.
11. Key Contacts and Resources
Prospective providers should utilize the official DHHS portals and Maximus resources to initiate the enrollment process and review current waiver service summaries.
The DHHS Provider Screening and Enrollment page is the primary hub for accessing the Maximus portal and reviewing HCBS enrollment flowcharts.
- Nebraska DHHS Provider Screening and Enrollment: https://dhhs.ne.gov/Pages/PSE-for-HCBS-Providers.aspx
- Nebraska Medicaid and Long-Term Care (MLTC): https://dhhs.ne.gov/Pages/Medicaid.aspx
- Nebraska Division of Developmental Disabilities: https://dhhs.ne.gov/Pages/Developmental-Disabilities.aspx
- Maximus Provider Enrollment Mailing Address: P.O. Box 81890 Lincoln, Nebraska 68501.
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