Minnesota - Respite Care Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
Minnesota requires Respite Care Services providers to hold a Chapter 245D Basic Support Service license issued by the Department of Human Services (DHS) before enrolling to serve participants on the BI, CAC, CADI, DD, and Elderly waivers. The service provides short-term relief to unpaid primary caregivers, allowing them to step away while ensuring the waiver participant receives continuous supervision and support in their home or an approved out-of-home setting.
Currently, DHS enforces a temporary 245D licensing moratorium that strictly prohibits new license applications or the addition of new service lines for existing providers. To bypass this freeze, a prospective provider must secure a formal exception request submitted directly by a county or tribal lead agency demonstrating a specific capacity need, making lead agency sponsorship the absolute prerequisite to entering the Minnesota respite market.
1. Service Definition and Scope
In Minnesota, Respite Care Services are defined under the Community-Based Services Manual (CBSM) as short-term care provided to a person due to the absence or need for relief of the primary unpaid caregiver. The service ensures the person's health, safety, and well-being during the caregiver's absence.
Respite can be delivered in the person's home (in-home respite) or in a licensed facility or community setting (out-of-home respite). It is authorized in 15-minute units for short durations or on a daily basis for 24-hour out-of-home care, with specific limitations on consecutive days depending on the waiver program.
- In-Home Respite: Delivered in the waiver participant's primary residence to relieve the live-in caregiver.
- Out-of-Home Respite: Delivered in a licensed setting, such as a corporate adult foster care facility or community residential setting.
- Remote Support: In-home 15-minute respite units can be delivered via remote support technology if all CBSM remote support requirements are met.
- Duration Limits: Out-of-home 24-hour respite is strictly limited to a maximum of 30 consecutive days per occurrence.
- Waiver Coverage: Funded through the Brain Injury (BI), Community Alternative Care (CAC), Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD), and Elderly Waiver (EW) programs.
2. Regulatory and Oversight Agencies
The Minnesota Department of Human Services (DHS) is the primary regulatory authority for HCBS waiver services, handling both the licensure of providers and the administration of the Medicaid program. Within DHS, the Licensing Division oversees compliance with Chapter 245D standards.
For out-of-home respite provided in institutional or specialized medical settings, the Minnesota Department of Health (MDH) may also hold concurrent jurisdiction over the facility's physical plant and health regulations.
- Minnesota Department of Human Services (DHS): Administers the Medicaid waivers and oversees HCBS policy (https://mn.gov/dhs).
- DHS Licensing Division: Issues and monitors the Chapter 245D Basic Support Service licenses (https://mn.gov/dhs/partners-and-providers/partners-licensing/).
- Minnesota Provider Screening and Enrollment (MPSE): The official portal for Medicaid provider enrollment and revalidation (https://mn.gov/dhs/partners-and-providers/policies-procedures/minnesota-health-care-programs/provider/enrollment/).
- Minnesota Department of Health (MDH): Licenses specific out-of-home healthcare facilities that may host respite services (https://www.health.state.mn.us).
3. Gatekeeping Prerequisites: Who Can Even Apply
Minnesota is currently operating under a strict 245D licensing moratorium for Home and Community-Based Services. DHS has stopped accepting new applications for 245D licenses and stopped adding new service lines to currently licensed providers.
To apply for a 245D license to provide respite, an applicant must first obtain an exception to the moratorium. This exception cannot be requested by the provider; it must be submitted by a county or tribal lead agency that has identified a specific need for the provider's services to ensure people in their jurisdiction can access necessary care.
- 245D Licensing Moratorium: A statewide freeze on all new 245D HCBS license applications and service line additions.
- Lead Agency Exception: The mandatory prerequisite requiring a county or tribal lead agency to submit a formal capacity-need exception to DHS on the provider's behalf.
- Business Registration: Applicants must be registered with the Minnesota Secretary of State before applying for licensure.
- Federal Identifiers: An Employer Identification Number (EIN) and a National Provider Identifier (NPI) are required prior to Medicaid enrollment.
4. Licensure and Certification Requirements
Unless specifically excluded under CBSM guidelines, respite providers must hold a Chapter 245D Basic Support Service license. This licensure ensures the agency meets Minnesota's baseline standards for health, safety, and person-centered care.
The application process requires the submission of comprehensive policy and procedure manuals, proof of insurance, and a non-refundable application fee. Providers must demonstrate readiness to comply with all 245D requirements, including incident reporting and maltreatment prevention.
- License Type: Chapter 245D Basic Support Service license.
- Statutory Authority: Minnesota Statutes, Chapter 245D.
- Application Fee: A $500 fee is required when submitting the 245D license application.
- Policy Submission: Applicants must submit customized basic services sample forms and policies for DHS review.
- Exclusions: Certain individual providers may be excluded from 245D licensure if they meet specific criteria outlined in the CBSM Exclusions from Chapter 245D licensure policy.
5. Medicaid Provider Enrollment
After securing the 245D license, agencies must enroll as Minnesota Health Care Programs (MHCP) providers. Respite is a DHS enrollment-required service, meaning providers cannot bill lead agencies directly without an active MHCP profile.
Enrollment is processed through the Minnesota Provider Screening and Enrollment (MPSE) portal. Providers must link their NPI, upload their active 245D license, and complete all required ownership and disclosure forms.
- Enrollment Portal: Minnesota Provider Screening and Enrollment (MPSE) system.
- Provider Type: HCBS Waiver Service Provider.
- Required Credential: A copy of the active Chapter 245D license must be uploaded during enrollment.
- Background Study Roster: The agency must establish an active NETStudy 2.0 roster linked to their provider profile.
- Revalidation: Enrolled providers must revalidate their MHCP enrollment every five years.
6. Staffing, Training and Background Checks
All staff providing direct contact respite services must clear a background study through Minnesota's NETStudy 2.0 system before having unsupervised contact with waiver participants. This includes fingerprint-based criminal history checks.
Chapter 245D mandates specific orientation and annual training for all direct support professionals. Training must cover vulnerable adult and child maltreatment reporting, person-centered planning, and the specific needs detailed in the participant's support plan.
- Background Checks: Mandatory fingerprint-based background studies processed through DHS NETStudy 2.0.
- Basic Orientation: Staff must complete 245D-mandated orientation within 60 days of hire.
- Annual Training: Direct support staff must complete ongoing annual training on client rights, safety, and emergency procedures.
- Maltreatment Training: Documented training on the Minnesota Vulnerable Adults Act and Maltreatment of Minors Act.
- Supervisor Qualifications: Designated managerial staff must meet 245D competency and experience requirements for basic support services.
7. Documentation, Policies and Records
Providers must maintain rigorous documentation to comply with 245D licensing and MHCP billing standards. This includes maintaining a comprehensive policy and procedure manual that aligns with DHS templates.
Service delivery records must verify the date, time, and duration of respite provided, aligning exactly with the authorized units in the person's support plan. Incident reporting is strictly regulated.
- Service Logs: Must document the specific dates, start/stop times, and the nature of the respite support provided.
- Incident Reporting: Providers must report emergency use of manual restraints or prohibited procedures using the Behavioral Intervention Report Form (DHS-5148).
- Support Plan Alignment: Documentation must explicitly show how the person's needs are met during the caregiver's absence, as dictated by the lead agency's support plan.
- Policy Manual: Must include client rights, grievance procedures, and emergency response protocols per 245D standards.
- Record Retention: All service and billing records must be retained for a minimum of five years.
8. Billing, Rates and Claims
Respite services are billed to MHCP using the MN-ITS system. Rates and authorization limits are determined by the lead agency (county or tribe) and documented in the participant's service authorization.
Billing codes depend on whether the service is in-home (typically 15-minute units) or out-of-home (daily rates). Providers can only bill for services after they have been delivered and within the authorized limits.
- Billing System: Claims are submitted electronically through the MN-ITS portal.
- Unit Increments: In-home respite is generally billed in 15-minute units.
- Daily Rates: Out-of-home respite is typically billed using a per-diem (daily) rate.
- Prior Authorization: All billed services must match an approved service agreement entered into MMIS by the lead agency.
- Rate Setting: Rates are established by DHS under the Disability Waiver Rate System (DWRS) or lead agency negotiation, depending on the specific waiver.
9. Approval Sequence and Timeline
The approval sequence in Minnesota is strictly linear due to the moratorium. A provider cannot begin the licensure process without first securing a lead agency exception.
Once the exception is granted, the 245D license application takes several months to process. Only after the license is issued can the provider apply for MHCP enrollment via MPSE, which adds additional processing time.
- Step 1: Secure a lead agency exception to the 245D moratorium.
- Step 2: Submit the 245D Basic Support Service license application and $500 fee to DHS Licensing.
- Step 3: Establish a NETStudy 2.0 account and clear initial background studies.
- Step 4: Receive the 245D license from DHS.
- Step 5: Submit the MHCP provider enrollment application through the MPSE portal (typically 60-90 days for processing).
10. Common Denials and Survey Findings
Applications are immediately rejected if submitted without an approved lead agency exception due to the active moratorium. DHS will cancel the application and refund the fee.
During 245D compliance surveys, common citations include failure to maintain current background studies on the NETStudy 2.0 roster and inadequate documentation of required staff training.
- Moratorium Rejections: Submitting a 245D application without a lead agency exception results in immediate cancellation.
- Background Study Violations: Allowing staff to provide direct contact services before clearing NETStudy 2.0.
- Training Deficiencies: Missing documentation of the 60-day orientation or annual maltreatment training.
- Documentation Errors: Service logs that lack specific start and stop times, leading to potential Medicaid clawbacks.
- Policy Gaps: Failure to customize DHS sample policies to reflect the agency's actual operational practices.
11. Key Contacts and Resources
Providers should rely on official DHS manuals and help desks for the most current regulatory guidance. The Community-Based Services Manual (CBSM) is the definitive source for waiver service policy.
For licensing questions, the DHS Licensing Help Desk provides direct support to applicants and current license holders.
- DHS Licensing Help Desk: 651-431-6624 (Staffed M-F, 8:00 am to 4:00 pm).
- Community-Based Services Manual (CBSM): The primary policy manual for HCBS waivers (https://www.dhs.state.mn.us/id_000402).
- MHCP Provider Call Center: Assists with MN-ITS and billing inquiries (https://mn.gov/dhs/partners-and-providers/policies-procedures/minnesota-health-care-programs/provider/contact/).
- NETStudy 2.0 Portal: For managing background studies (https://netstudy2.dhs.state.mn.us/).
See all Minnesota services · Minnesota Medicaid consulting · book a consultation.