Minnesota - Integrated Employment — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
Minnesota funds job development, placement, and coaching through the Brain Injury (BI), Community Alternative Care (CAC), Community Access for Disability Inclusion (CADI), and Developmental Disabilities (DD) waivers under the specific service titles of Employment Development, Employment Exploration, and Employment Support Services. Providers must obtain a 245D Home and Community-Based Services (HCBS) license from the Department of Human Services (DHS) before applying for Medicaid enrollment.
The Department of Human Services is currently enforcing a temporary 245D licensing moratorium through December 31, 2027, which halts all new license applications unless the applicant secures a lead agency exception. Applicants who secure this exception must complete the mandatory HCBS Waiver Provider Training 101 and pass NETStudy 2.0 background checks to activate their Minnesota Health Care Programs (MHCP) provider agreement.
1. Service Definition and Scope
Minnesota divides integrated employment into three distinct 245D-licensed services: Employment Exploration, Employment Development, and Employment Support. These services are designed to help waiver participants achieve and maintain competitive, integrated employment at or above minimum wage.
Employment Development focuses on job development and placement, while Employment Support provides the ongoing on-site coaching needed to maintain employment. These services are authorized under the BI, CAC, CADI, and DD waivers and are governed by the Community-Based Services Manual (CBSM).
- Employment Exploration: introduces participants to community employment options through job shadowing and tours
- Employment Development: covers job searching, resume building, and employer negotiations
- Employment Support: delivers ongoing job coaching and accommodations in the workplace
- Setting Requirement: must occur in integrated community settings, not facility-based day programs
- Wage Standard: targets competitive wages at or above the state minimum wage
2. Regulatory and Oversight Agencies
The Minnesota Department of Human Services (DHS) is the primary regulatory authority for HCBS employment services. DHS operates through multiple divisions to handle licensing, policy, and provider enrollment.
Providers interact with DHS Licensing for their 245D compliance and the MHCP Provider Enrollment division for billing privileges.
- Minnesota Department of Human Services (DHS): oversees all HCBS waivers and 245D licensing (https://mn.gov/dhs/)
- DHS Licensing Division: processes 245D HCBS license applications and conducts compliance surveys (https://mn.gov/dhs/partners-and-providers/licensing/hcbs-245d/)
- Minnesota Health Care Programs (MHCP): manages Medicaid provider enrollment and the MPSE portal (https://mn.gov/dhs/partners-and-providers/contact-us/minnesota-health-care-programs/providers/)
- Lead Agencies: county or tribal human services offices that authorize services and grant moratorium exceptions
3. Gatekeeping Prerequisites: Who Can Even Apply
Minnesota strictly controls entry into the 245D HCBS market. A statutory moratorium currently blocks new entrants from applying for a license without explicit county or tribal backing.
Even with an exception, prospective owners and managerial officials must complete state-mandated training before DHS will accept an enrollment application.
- 245D Licensing Moratorium: DHS stopped accepting new 245D applications effective January 1, 2026, through December 31, 2027
- Lead Agency Exception: new providers must obtain a formal exception request from a lead agency (county or tribe) demonstrating a specific capacity need to bypass the moratorium
- HCBS Waiver Provider Training 101: at least one owner or managerial official must complete this training and submit a transcript showing mastered before enrollment
- Pre-Application Worksheet: applicants must complete the 245D Pre-Application Worksheet and schedule a pre-application interview with DHS Licensing
4. Licensure and Certification Requirements
Employment services fall under the Intensive Support Services category of the 245D HCBS license. This requires adherence to Minnesota Statutes, Chapter 245D.
The licensing process requires submission of comprehensive policies, an organizational chart, and designated compliance personnel.
- License Category: 245D Intensive Support Services
- Application Fee: $500 non-refundable fee submitted with the 245D application
- Required Personnel: must name a Compliance Officer, Designated Manager, and Designated Coordinator meeting 245D qualifications
- Policy Submission: requires submission of 245D-compliant policies and procedures, including an Individual Abuse Prevention Plan (IAPP)
- Processing Timeline: DHS has 90 working days to act on a completed 245D application
5. Medicaid Provider Enrollment
After obtaining a 245D license, providers must enroll with Minnesota Health Care Programs (MHCP). Enrollment is processed through the Minnesota Provider Screening and Enrollment (MPSE) portal.
Providers must submit specific DHS forms and pay an application fee to activate their Unique Minnesota Provider Identifier (UMPI).
- Enrollment Portal: Minnesota Provider Screening and Enrollment (MPSE) portal (https://mn.gov/dhs/partners-and-providers/news-initiatives-reports-workgroups/minnesota-health-care-programs/provider-news/index.jsp)
- Application Form: HCBS Waiver and Alternative Care Provider Enrollment Application (DHS-4015)
- Provider Agreement: MHCP Provider Agreement (DHS-4138)
- Ownership Disclosure: Disclosure of Ownership form (DHS-5259)
- Enrollment Fee: $599 federal Medicaid application fee (subject to annual adjustment)
- Insurance Requirement: must submit a General Liability Insurance Certificate naming DHS PE as the certificate holder
6. Staffing, Training and Background Checks
Minnesota mandates strict background study requirements and specific training protocols for all staff delivering 245D services.
Training must be documented and often utilizes the College of Direct Support to meet statutory requirements.
- Background Studies: all staff must clear a background study through the DHS NETStudy 2.0 system before having direct contact with individuals
- Positive Supports Training: staff must complete the 2-hour Function Specific Positive Supports Rule training
- Designated Coordinator Qualifications: must have a bachelor's degree in a human services field plus one year of full-time work experience providing direct care services to persons with disabilities, or equivalent experience
- College of Direct Support: DHS recommends this web-based learning management system to fulfill 245D ongoing training requirements
7. Documentation, Policies and Records
245D licensed providers must maintain extensive documentation for each person served, aligning with the individual's Coordinated Service and Support Plan (CSSP).
Providers must hold regular meetings and generate progress reports to justify ongoing employment support authorizations.
- CSSP Addendum: providers must develop a Coordinated Service and Support Plan Addendum detailing how employment outcomes will be achieved
- Individual Abuse Prevention Plan (IAPP): required for every participant to assess and mitigate specific risks
- Meeting Cadence: providers must conduct an Intake Meeting, a 45/60 Day Meeting, and an Annual Meeting
- Progress Reports: regular documentation of progress toward employment outcomes must be submitted to the lead agency
8. Billing, Rates and Claims
MHCP uses the MN-ITS system for electronic claims submission. Providers must register for MN-ITS upon receiving their welcome letter.
Employment services are billed in 15-minute increments using specific HCPCS codes authorized by the lead agency on the service agreement.
- Billing System: MN-ITS portal for electronic claims submission (https://www.dhs.state.mn.us/main/idcplg?IdcService=GET_DYNAMIC_CONVERSION&RevisionSelectionMethod=LatestReleased&dDocName=MNITS_Home)
- Billing Lab: new providers must participate in a Waiver/Alternative Care Billing Lab within 6 months of initial enrollment
- Service Agreements: claims will only pay if they match the lead agency's authorized service agreement in the MMIS
- Rate Setting: rates are determined by the Disability Waiver Rate System (DWRS) frameworks
9. Approval Sequence and Timeline
The path to becoming an employment provider in Minnesota is sequential and heavily dependent on lead agency approval due to the moratorium.
The entire process from securing an exception to billing the first claim typically takes 6 to 9 months.
- Step 1: secure a lead agency exception to the 245D moratorium
- Step 2: complete the HCBS Waiver Provider Training 101
- Step 3: submit the 245D license application and $500 fee (DHS has 90 working days to process)
- Step 4: complete NETStudy 2.0 background checks for owners and key personnel
- Step 5: submit the MHCP enrollment application via MPSE with the $599 fee
- Step 6: receive the MHCP Welcome Letter with the UMPI and MN-ITS registration instructions
10. Common Denials and Survey Findings
DHS Licensing frequently cites providers for failing to maintain compliant documentation or employing staff without cleared background studies.
MHCP enrollment applications are often rejected for missing forms or mismatched information.
- Moratorium Rejections: applications submitted without a valid lead agency exception are immediately canceled
- Background Study Violations: allowing staff to work before receiving a cleared NETStudy 2.0 notice results in immediate licensing citations
- Incomplete Policies: using generic templates without customizing them to the agency's specific employment services
- Missing Assurances: failing to submit the Waiver and Alternative Care Programs Service Request Form (DHS-6638) with the MHCP application
11. Key Contacts and Resources
Providers should utilize DHS's official manuals and help desks for guidance on licensing and billing.
The Community-Based Services Manual (CBSM) is the definitive policy resource for employment services.
- DHS Licensing Help Desk: 651-431-6624 (staffed M-F, 8am-4pm)
- MHCP Provider Resource Center (PRC): handles enrollment and billing questions (https://mn.gov/dhs/partners-and-providers/contact-us/minnesota-health-care-programs/providers/)
- Community-Based Services Manual (CBSM): policy manual for waiver services (http://www.dhs.state.mn.us/main/idcplg?IdcService=GET_DYNAMIC_CONVERSION&RevisionSelectionMethod=LatestReleased&dDocName=id_000402)
- MPSE Portal Training: daily technical assistance sessions available for enrollment help
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