Minnesota - Assistive Technology Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The Minnesota Department of Human Services (DHS) Disability Services Division funds Assistive Technology through the Brain Injury (BI), Community Alternative Care (CAC), Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD), and Elderly Waiver (EW) programs. Providers do not obtain a 245D Home and Community-Based Services license for this service; instead, they enroll directly as a Minnesota Health Care Programs (MHCP) waiver provider or Durable Medical Equipment (DME) vendor.
Approval requires passing a DHS background study via NETStudy 2.0 and submitting an enrollment application through the Minnesota Provider Screening and Enrollment (MPSE) portal. Applicants must hold appropriate professional credentials if providing evaluations, or maintain a retail business location if supplying devices, and must secure lead agency authorization on a member's Service Agreement before billing.
1. Service Definition and Scope
Under Minnesota's HCBS waivers, Assistive Technology encompasses devices, equipment, and professional evaluations that maintain or improve a person's functional capabilities. The service aims to reduce the member's reliance on paid human assistance.
The scope includes the purchasing or leasing of equipment, maintenance and repairs, and specialized training for the member or their caregivers. It excludes items covered by standard Medicaid state plan DME benefits.
- Covered Waivers: Brain Injury (BI), Community Alternative Care (CAC), Community Access for Disability Inclusion (CADI), Developmental Disabilities (DD), and Elderly Waiver (EW)
- Assessments: Professional evaluations to determine the most appropriate technology for the member
- Purchasing: Direct acquisition of devices, software, or specialized equipment
- Training: Instruction for the waiver participant and their informal support network on how to use the device
- Maintenance: Upkeep and repair of approved assistive devices
2. Regulatory and Oversight Agencies
The Minnesota Department of Human Services (DHS) serves as the primary operating agency for Medicaid waivers and provider enrollment. Within DHS, specific divisions handle policy, enrollment, and background checks.
Because Assistive Technology is not a 245D-licensed service, the DHS Licensing Division does not oversee these providers. Oversight occurs through the MHCP enrollment process and lead agency authorization.
- Minnesota Department of Human Services (DHS): https://mn.gov/dhs
- DHS Disability Services Division (DSD): https://mn.gov/dhs/people-we-serve/people-with-disabilities/services/home-community/
- Minnesota Health Care Programs (MHCP) Provider Enrollment: https://mn.gov/dhs/partners-and-providers/enroll-with-mhcp/
- Minnesota Provider Screening and Enrollment (MPSE) Portal: https://mn.gov/dhs/partners-and-providers/enroll-with-mhcp/mpse/
- DHS Background Studies (NETStudy 2.0): https://mn.gov/dhs/general-public/background-studies/
3. Gatekeeping Prerequisites: Who Can Even Apply
Minnesota does not impose a Certificate of Need, competitive procurement (RFP), or closed-network moratorium on Assistive Technology waiver providers. The current 245D licensing moratorium does not apply to Assistive Technology because it is an unlicensed service.
Providers must meet structural business requirements before applying. Evaluators must hold specific professional licenses, and equipment vendors must have an established business infrastructure.
- Licensing Exemption: Assistive Technology is explicitly exempt from 245D licensure requirements
- Moratorium Status: The DHS 245D moratorium does not block Assistive Technology provider enrollment
- Business Registration: Must be registered and in good standing with the Minnesota Secretary of State
- NPI Requirement: Must obtain a National Provider Identifier (NPI) or Unique Minnesota Provider Identifier (UMPI) prior to MPSE submission
- Lead Agency Authorization: Services cannot be billed until a county or tribal lead agency authorizes the service on the member's service agreement
4. Licensure and Certification Requirements
Minnesota does not issue a distinct facility or agency license for Assistive Technology. Instead, the state relies on the underlying professional licenses of the individuals performing evaluations or the business credentials of the equipment suppliers.
Providers must ensure that any staff conducting assessments hold the appropriate Minnesota state professional license for their discipline.
- Facility Licensure: None required because Assistive Technology is an unlicensed HCBS service in Minnesota
- Evaluator Credentials: Occupational therapists, physical therapists, or speech-language pathologists must hold active Minnesota Department of Health (MDH) licenses
- RESNA Certification: Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) certification is recognized for specialized professionals
- DME Certification: If billing as a medical equipment supplier, the provider must meet Medicare and Medicaid DMEPOS supplier standards
- Out-of-State Providers: Must meet equivalent licensing standards in their home state if shipping devices to Minnesota members
5. Medicaid Provider Enrollment
Providers must enroll directly with Minnesota Health Care Programs (MHCP) using the Minnesota Provider Screening and Enrollment (MPSE) portal. The enrollment type depends on whether the provider is supplying devices or conducting professional evaluations.
Applicants must submit a complete profile, including ownership disclosures and electronic funds transfer setup. MHCP charges an application fee for certain institutional providers, though individual practitioners may be exempt.
- Enrollment Portal: Minnesota Provider Screening and Enrollment (MPSE) via MN-ITS
- Provider Type: Typically enrolls as an HCBS Waiver Provider (Type 38) or Medical Equipment Supplier (Type 86)
- Application Fee: $732 federal institutional fee if enrolling as a DME supply business
- Required Form: DHS-4016 HCBS Waiver Provider Enrollment Application if not using the MPSE portal
- EFT Requirement: Must complete the DHS-3725 form for direct deposit of claims payments
6. Staffing, Training and Background Checks
All controlling individuals and direct-contact staff must clear a Minnesota DHS background study. This process is managed entirely through the NETStudy 2.0 system.
While there is no state-mandated standardized training curriculum for device vendors, professionals providing training to members must be competent in the specific technology delivered.
- Background System: NETStudy 2.0 administered by the DHS Background Studies Division
- Fingerprinting: Required for all direct-contact staff and controlling individuals via authorized locations
- Study Fee: Approximately $44 per background study submitted
- Staff Qualifications: Evaluators must operate within their licensed scope of practice
- Mandated Reporting: All staff must complete training on the Minnesota Vulnerable Adults Act and Maltreatment of Minors Act
7. Documentation, Policies and Records
Enrolled providers must maintain comprehensive records demonstrating that the assistive technology was delivered, installed, and functioning as authorized. DHS requires strict adherence to data privacy laws.
Documentation must align with the member's Coordinated Services and Supports Plan (CSSP) developed by the lead agency case manager.
- Delivery Receipts: Must retain signed delivery slips or shipping confirmations for all devices
- Assessment Reports: Written evaluations detailing the member's functional needs and the rationale for the specific technology
- Data Privacy: Must maintain a HIPAA-compliant data privacy policy as required by the Minnesota Government Data Practices Act
- Record Retention: MHCP requires all service and billing records to be kept for a minimum of five years
- Incident Reporting: Must have policies for reporting equipment failures that result in injury to the member
8. Billing, Rates and Claims
Assistive Technology claims are submitted electronically through the MN-ITS system. Services are authorized by the lead agency and must match the approved Service Agreement exactly.
Rates for devices are generally market-based or manually priced based on invoices, while evaluation and training services may have established unit rates under the Disability Waiver Rate System (DWRS).
- Billing System: MN-ITS Minnesota Information Transfer System
- Authorization: Claims will deny if the service is not pre-authorized on the member's Service Agreement by the county or tribal case manager
- Procedure Codes: Commonly uses T2028 for specialized medical equipment or specific HCPCS codes depending on the device
- Manual Pricing: Devices often require submission of the manufacturer's invoice for DHS manual pricing approval
- Payer of Last Resort: Providers must exhaust Medicare and standard Medicaid state plan benefits before billing the waiver
9. Approval Sequence and Timeline
The approval process begins with establishing the business entity and obtaining necessary professional licenses. Once the infrastructure is in place, the provider initiates the background study and enrollment phases.
Because no 245D license is required, the timeline is significantly shorter than for traditional residential or day services, depending primarily on MPSE processing times.
- Step 1: Register the business with the Minnesota Secretary of State and obtain an NPI
- Step 2: Establish a NETStudy 2.0 account and clear background studies for owners and managers
- Step 3: Submit the MHCP enrollment application via the MPSE portal
- Step 4: Pay the federal application fee and submit the EFT authorization
- Timeline: MHCP typically processes complete MPSE enrollment applications within 30 to 60 days
10. Common Denials and Survey Findings
Enrollment applications are most frequently delayed or denied due to incomplete ownership disclosures or failure to clear background studies. DHS strictly enforces the requirement to list all controlling individuals.
Post-enrollment, billing denials usually stem from authorization mismatches or failure to document that the state plan was billed first.
- Background Study Failures: Application rejected if controlling individuals do not complete fingerprinting within the required window
- Ownership Disclosures: Denials for failing to list all individuals with a 5 percent or greater ownership interest
- Authorization Mismatch: Claims denied in MN-ITS if the billed HCPCS code or modifier does not exactly match the lead agency Service Agreement
- State Plan Exhaustion: Recoupment during audits if the provider billed the waiver for an item covered under the standard Medicaid DME benefit
- Missing Invoices: Manual pricing claims denied if the manufacturer invoice is not attached in MN-ITS
11. Key Contacts and Resources
Providers should utilize the official DHS manuals and portals for the most current policy and billing instructions. The MHCP Provider Resource Center is the primary contact for enrollment and claim issues.
The Community-Based Services Manual (CBSM) is the definitive policy guide for waiver services in Minnesota.
- MHCP Provider Resource Center: https://mn.gov/dhs/partners-and-providers/contact-us/minnesota-health-care-programs/providers/
- Community-Based Services Manual (CBSM): https://www.dhs.state.mn.us/main/idcplg?IdcService=GET_DYNAMIC_CONVERSION&RevisionSelectionMethod=LatestReleased&dDocName=id_000402
- Minnesota Provider Screening and Enrollment (MPSE): https://mn.gov/dhs/partners-and-providers/enroll-with-mhcp/mpse/
- NETStudy 2.0 Background Studies: https://mn.gov/dhs/general-public/background-studies/
- MN-ITS Portal: https://mn-its.dhs.state.mn.us/
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