Michigan - Home Health Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
Michigan does not issue a state-level facility license for Home Health Agencies; instead, providers must obtain Medicare certification through the Department of Licensing and Regulatory Affairs (LARA) Bureau of Survey and Certification to enroll in Medicaid. The service delivers intermittent skilled nursing and therapeutic care under a physician-ordered plan of care, distinct from the non-medical personal care provided through the Home Help program.
Because the Centers for Medicare and Medicaid Services (CMS) has deprioritized initial state surveys, new agencies must achieve deemed status through an approved accrediting body to avoid indefinite processing delays. Providers must also integrate with the state's mandatory Electronic Visit Verification (EVV) system, HHAeXchange, before claims can be generated in the Medicaid portal.
1. Service Definition and Scope
Home Health services in Michigan provide medically necessary skilled nursing and therapeutic interventions to treat injuries, illnesses, or disabilities. These services are delivered intermittently in the beneficiary's residence under a physician's plan of care.
This service category strictly excludes non-medical personal care, which the Michigan Department of Health and Human Services (MDHHS) administers separately under the Home Help program. Providers must offer skilled nursing and at least one additional therapeutic service, such as physical therapy or medical social services, to qualify for certification.
- Service Scope: Intermittent skilled nursing and therapy services delivered in the home.
- Excluded Services: Personal care and daily living assistance, which fall under the MDHHS Home Help program.
- Required Offerings: Skilled nursing plus at least one therapeutic service (PT, OT, SLP, medical social services, or home health aide).
- Care Authorization: Must be delivered under a physician-ordered plan of care.
- Target Population: Beneficiaries requiring medically necessary health services to treat an injury, illness, or disability.
2. Regulatory and Oversight Agencies
While Michigan does not license Home Health Agencies, LARA oversees the federal certification process on behalf of CMS. The LARA Bureau of Survey and Certification (BSC) processes deeming reports and conducts surveys for non-deemed providers when federal priorities permit.
The Michigan Department of Health and Human Services (MDHHS) manages Medicaid provider enrollment and billing. Individual clinicians employed by the agency are regulated by the LARA Bureau of Professional Licensing.
- Federal Certifier: Centers for Medicare and Medicaid Services (CMS) https://www.cms.gov
- State Survey Agency: LARA Bureau of Survey and Certification (BSC) https://www.michigan.gov/lara/bureau-list/bsc
- Medicaid Authority: Michigan Department of Health and Human Services (MDHHS) https://www.michigan.gov/mdhhs
- Professional Licensing: LARA Bureau of Professional Licensing (BPL) https://www.michigan.gov/lara/bureau-list/bpl
- Medicaid Enrollment Portal: Community Health Automated Medicaid Processing System (CHAMPS) https://milogintp.michigan.gov
3. Gatekeeping Prerequisites: Who Can Even Apply
Michigan explicitly does not require a state facility license for Home Health Agencies. However, to become a Medicaid provider, an agency must first secure Medicare certification. CMS has designated initial surveys as lower-tier work, meaning Michigan will not conduct initial state surveys for non-deemed providers until higher-priority work is completed.
To bypass this indefinite delay, agencies must obtain deemed status through a CMS-approved accrediting organization (such as ACHC or CHAP). If an agency insists on the non-deemed route, they must submit a survey readiness letter proving they have already provided care to a minimum of 10 skilled patients, with at least 7 actively receiving care at the time of the survey.
- Facility Licensure Exemption: Michigan does not license home health agencies at the state level.
- Deemed Status Requirement: Effectively required due to CMS deprioritizing initial state surveys.
- Non-Deemed Patient Census Gate: Must prove care provision to at least 10 skilled patients (7 active) before LARA will schedule an initial survey.
- Service Minimums: Must confirm provision of skilled nursing and at least one additional therapeutic service.
- Geographic Restrictions: Agencies must operate strictly within the geographic area approved in their initial CMS-855A application.
4. Licensure and Certification Requirements
Because state licensure is not required, the primary regulatory hurdle is Medicare certification. Agencies must submit the CMS-855A Provider Enrollment Application to their Medicare Administrative Contractor (MAC) and undergo an initial certification survey.
Agencies utilizing an accrediting body for deemed status must ensure LARA's BSC receives a copy of the survey report and the final approval letter from the deeming authority. LARA then forwards the completed packet to the MAC for final determination.
- Application Form: CMS-855A submitted to the MAC.
- Accreditation: ACHC, CHAP, or Joint Commission survey report required for deemed status.
- State Notification: Deeming survey reports and final approval letters must be sent to [email protected].
- Branch Sites: Require a separate CMS-855A submission and a specific Branch Application to LARA.
- Address Changes: Must be submitted via CMS-855A within 90 days of a move, remaining within the approved geographic area.
5. Medicaid Provider Enrollment
Once Medicare certification is achieved, agencies must enroll in Michigan Medicaid through the Community Health Automated Medicaid Processing System (CHAMPS). Providers must enroll as a Facility/Agency/Organization (FAO).
Following CHAMPS enrollment, new Home Health Agencies must complete the HHAeXchange provider onboarding form to establish their Electronic Visit Verification (EVV) portal, which is a mandatory prerequisite for billing.
- Enrollment System: CHAMPS (Community Health Automated Medicaid Processing System).
- Enrollment Type: Facility/Agency/Organization (FAO).
- EVV Onboarding: Mandatory completion of the HHAeXchange provider onboarding form.
- Communication: MDHHS utilizes the email address entered in CHAMPS for all official provider communications.
- Support Contact: MDHHS Provider Enrollment assistance is available at 1-800-292-2550 option 4.
6. Staffing, Training and Background Checks
While the agency itself is not state-licensed, all clinical staff must hold active, unencumbered licenses through the LARA Bureau of Professional Licensing. This includes Registered Nurses, Physical Therapists, and Occupational Therapists.
Agencies must adhere to federal Medicare Conditions of Participation regarding staff qualifications, background checks, and ongoing in-service training requirements for home health aides.
- Professional Licensing: Individual clinicians must be licensed by the LARA Bureau of Professional Licensing.
- Nursing Staff: Must employ or contract with Registered Nurses to deliver or supervise skilled care.
- Therapy Staff: Must utilize qualified physical, occupational, or speech therapists if offering those services.
- Aide Training: Home health aides must meet federal training and competency evaluation requirements.
- Background Checks: Must comply with state and federal criminal background check mandates for healthcare workers.
7. Documentation, Policies and Records
Home Health Agencies must maintain comprehensive clinical records that comply with Medicare Conditions of Participation. This includes physician-signed plans of care, visit notes, and discharge summaries.
Additionally, agencies must maintain strict Electronic Visit Verification (EVV) records. Missing or incomplete EVV records in the HHAeXchange system will prevent claims from being created in CHAMPS.
- Plan of Care: Must be established and periodically reviewed by a physician.
- EVV Records: Must capture all required data points for home health care services via HHAeXchange.
- Clinical Notes: Detailed documentation of skilled interventions and patient responses for every visit.
- Deeming Documentation: Must retain copies of accreditation survey reports and approval letters.
- Geographic Area Records: Must document that all patients served reside within the MAC-approved service area.
8. Billing, Rates and Claims
Michigan Medicaid reimburses Home Health services on a fee-for-service basis through CHAMPS. As of June 1, 2024, MDHHS implemented a hard cutover requiring EVV for specific Home Health Care Services (HHCS) codes.
Claims for EVV-mandated codes must be billed exclusively through HHAeXchange. The EVV system validates the visit data and subsequently creates and submits the claim to CHAMPS for payment.
- Billing System: Claims are generated via HHAeXchange and submitted to CHAMPS.
- EVV Mandate: Hard cutover implemented June 1, 2024, for dates of service on or after April 1, 2024.
- Claim Generation: HHAeXchange allows a claim to be created only once an EVV record is complete.
- Payment Impact: Missing or incomplete EVV records directly prevent provider payment.
- Coding: Providers must use standard CPT/HCPCS codes as outlined in the MDHHS Medicaid Provider Manual.
9. Approval Sequence and Timeline
The approval sequence begins with submitting the CMS-855A to the MAC, followed by achieving accreditation from a deeming authority. Once the deeming report is sent to LARA, the state forwards the packet to the MAC.
The MAC's final determination and issuance of the Medicare Provider Number can take 30 to 60 days from receipt of the completed packet from LARA. Only after this number is issued can the agency enroll in CHAMPS.
- Step 1: Submit CMS-855A to the Medicare Administrative Contractor (MAC).
- Step 2: Undergo accreditation survey by ACHC, CHAP, or Joint Commission.
- Step 3: Submit survey report and approval letter to LARA BSC.
- Step 4: LARA forwards the completed packet to the MAC (MAC processing takes 30-60 days).
- Step 5: Enroll in CHAMPS as a Medicaid provider.
- Step 6: Complete HHAeXchange onboarding for EVV.
10. Common Denials and Survey Findings
A frequent cause for application denial or cessation of business notices is operating outside the approved geographic area. Any address or location change outside the initially specified area requires the provider to seek initial certification as a new Medicare provider.
In the billing phase, the most common cause of claim denial is incomplete EVV data. If caregivers fail to properly log visits in HHAeXchange, the system will block the claim from reaching CHAMPS.
- Geographic Violations: Expanding service areas without MAC approval triggers a cessation of business determination.
- EVV Failures: Incomplete visit data in HHAeXchange prevents claim generation.
- Census Shortfalls: Non-deemed agencies failing to maintain 7 active skilled patients at the time of survey will be rejected.
- Address Change Delays: Failing to submit a CMS-855A within 90 days of an office move.
- Missing Deeming Reports: Failing to forward the final accreditation letter to LARA stalls MAC approval.
11. Key Contacts and Resources
Providers must coordinate with federal contractors, state agencies, and EVV vendors to maintain compliance. LARA's Bureau of Survey and Certification handles the state-level routing of Medicare certification documents.
MDHHS manages the CHAMPS enrollment portal and the HHAeXchange EVV integration. Providers should monitor MDHHS L-Letters for policy updates.
- LARA Bureau of Survey and Certification: [email protected] | https://www.michigan.gov/lara/bureau-list/bsc
- MDHHS Provider Enrollment: 1-800-292-2550 option 4 | https://www.michigan.gov/mdhhs/doing-business/providers/providers/medicaid/provider-enrollment
- CHAMPS Portal: https://milogintp.michigan.gov
- Michigan EVV Information: https://www.michigan.gov/EVV
- HHAeXchange Michigan Info Center: 1-866-576-1179 | https://www.hhaexchange.com/info-hub/michigan-information-center
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