Maryland - Home Health Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The Maryland Department of Health's Office of Health Care Quality (OHCQ) licenses Home Health Agencies (HHAs) to deliver intermittent skilled nursing and therapy under COMAR 10.07.10, but only after an applicant secures a Certificate of Need (CON) from the Maryland Health Care Commission (MHCC). This CON requirement strictly limits market entry, requiring applicants to prove geographic need under the State Health Plan (COMAR 10.24.16) before OHCQ will even accept a licensure application.
Once the CON is obtained, agencies must submit the OHCQ Application for a Home Health Agency License, pass an initial on-site survey, and secure Medicare certification or accreditation. Approved agencies then enroll in Maryland Medicaid through the ePREP portal to bill for skilled home health services provided to eligible beneficiaries.
1. Service Definition and Scope
Home Health Agencies in Maryland provide intermittent skilled medical services, including nursing, physical therapy, and occupational therapy, to clients in their residences. These services require a physician's signed order and are designed for individuals who need skilled care but do not require hospitalization or facility placement.
The scope of practice is strictly defined by state licensure rules, ensuring that all therapeutic and nursing interventions are delivered under proper clinical supervision.
- Service Name: Home Health Agency (HHA) services.
- Regulatory Definition: Skilled nursing and therapeutic services provided under the supervision of a physician or registered professional nurse per COMAR 10.07.10.
- Physician Order: Required within 28 days after patient acceptance.
- Delivery Setting: Client's home or residence, excluding hospitals or nursing facilities.
- Covered Therapies: Physical therapy, occupational therapy, and other therapeutic services.
2. Regulatory and Oversight Agencies
Multiple state entities govern the approval and oversight of HHAs in Maryland. The MHCC controls market entry, OHCQ handles licensure and surveys, and the Medicaid program manages provider enrollment and reimbursement.
Providers must interact with each of these agencies sequentially to achieve full operational and billing status.
- Market Entry: [Maryland Health Care Commission (MHCC)](https://mhcc.maryland.gov) issues Certificates of Need.
- Licensing Authority: [Office of Health Care Quality (OHCQ)](https://health.maryland.gov/ohcq/Pages/Home-Health-Agencies.aspx) issues the HHA license and conducts surveys.
- Medicaid Enrollment: [Maryland Department of Health (MDH) ePREP](https://health.maryland.gov) processes provider applications.
- Regulations Source: [Division of State Documents](https://dsd.maryland.gov/Pages/COMARSearch.aspx) publishes COMAR Title 10.
3. Gatekeeping Prerequisites: Who Can Even Apply
Maryland is a strict Certificate of Need (CON) state for Home Health Agencies. An entity cannot apply for an OHCQ license without first obtaining a CON or a formal exemption from the MHCC.
This structural precondition blocks any new agency from entering the market unless they can prove a quantitative need for additional home health services in a specific jurisdiction based on the State Health Plan.
- Primary Gate: Certificate of Need (CON) approval from MHCC under Health-General §19–114(b).
- State Health Plan: CON applications are evaluated against the need methodologies in COMAR 10.24.16.
- Exemptions: MHCC must issue a formal determination of exemption if the agency qualifies under specific statutory carve-outs (COMAR 10.24.01).
- Accreditation Prerequisite: Applicants must provide proof of accreditation (award letter and survey report) or proof of application for accreditation with their OHCQ submission.
4. Licensure and Certification Requirements
After clearing the CON hurdle, applicants submit the Application for a Home Health Agency License to OHCQ. The application requires extensive documentation, including operational procedures and proof of insurance, followed by an on-site survey.
OHCQ mandates that the application be typed; handwritten submissions are automatically rejected.
- Application Form: OHCQ Application for a Home Health Agency License.
- Application Fee: There is no fee to apply for an HHA license in Maryland.
- Required Attachment 1: MHCC CON approval or exemption documentation.
- Required Attachment 2: List of names serving on the Professional Advisory Group.
- Required Attachment 3: Civil Rights Information Request.
- Insurance: Copy of the declaration page for general liability insurance covering all employees.
5. Medicaid Provider Enrollment
Licensed HHAs must enroll in Maryland Medicaid to bill for services. This is done through the electronic Provider Revalidation and Enrollment Portal (ePREP), which requires the OHCQ license and Medicare certification or accreditation details.
Enrollment allows the agency to participate in fee-for-service Medicaid and serves as a prerequisite for credentialing with HealthChoice Managed Care Organizations.
- Enrollment System: [ePREP (electronic Provider Revalidation and Enrollment Portal)](https://health.maryland.gov).
- Prerequisite: Active OHCQ Home Health Agency license.
- Federal Requirement: National Provider Identifier (NPI) matching the agency's legal name and service location.
- MCO Credentialing: Providers must separately credential with Maryland HealthChoice Managed Care Organizations after ePREP approval.
6. Staffing, Training and Background Checks
Maryland HHAs must maintain qualified clinical staff to deliver skilled services. Agencies are required to have a Professional Advisory Group and ensure all personnel meet state licensing and background check standards.
Contracted staff are held to the same clinical and administrative standards as direct employees.
- Clinical Supervision: Services must be supervised by a physician or registered professional nurse.
- Advisory Body: Must establish and maintain a Professional Advisory Group.
- Contractor Oversight: Agencies must ensure contractual persons possess appropriate liability protection.
- Background Checks: State and federal criminal history records checks are required for staff providing direct care.
7. Documentation, Policies and Records
OHCQ requires HHAs to submit specific written procedures during the application process and maintain comprehensive patient records. These policies must align with COMAR 10.07.10.04.
Clinical records must demonstrate that care is delivered strictly according to the physician's orders.
- Drug Administration Policy: Written procedures for the administration of drugs and biologicals, including IVs and injections.
- Record Retention: Maintain records as determined by MDH and make them available upon request.
- Plan of Care: Documented physician-ordered plan of care for every patient.
- Compliance Documentation: Proof of compliance with Health-General Article, Title 19, Subtitle 1.
8. Billing, Rates and Claims
HHA services are billed to Maryland Medicaid or the respective HealthChoice MCO using standard CMS claim formats. Rates are established by MDH and vary based on the specific skilled service provided.
Providers must verify eligibility and secure any necessary prior authorizations before initiating billable care.
- Claim Format: Institutional claims (UB-04/837I) or professional claims depending on the specific payer routing.
- Rate Setting: MDH publishes Medicaid fee schedules annually for home health services.
- Prior Authorization: Many skilled therapy and nursing visits require prior authorization from the Medicaid MCO after initial evaluations.
- Billing Portal: Claims for fee-for-service Medicaid are processed through the MMIS/ePREP linked systems.
9. Approval Sequence and Timeline
The pathway to becoming a billing HHA in Maryland is sequential and lengthy due to the CON process. Providers cannot skip steps or apply concurrently for MHCC and OHCQ approvals.
Any deficiencies found during the OHCQ survey must be corrected via a formal Plan of Correction before a license is issued.
- Step 1: Obtain CON or exemption from MHCC.
- Step 2: Submit OHCQ Application for a Home Health Agency License with CON proof.
- Step 3: OHCQ reviews application and schedules an on-site licensure survey.
- Step 4: Receive Notice of Compliance and OHCQ license (or submit Plan of Correction within 10 days if deficiencies exist).
- Step 5: Enroll in Medicaid via ePREP.
10. Common Denials and Survey Findings
OHCQ surveys rigorously evaluate clinical procedures and administrative compliance. Failures often stem from missing documentation or operating outside the scope of the CON.
Administrative errors on the initial application will cause immediate delays before a survey is even scheduled.
- Application Rejection: Handwritten applications are strictly prohibited and will be returned.
- Missing Prerequisite: Applying to OHCQ without a finalized MHCC CON or exemption.
- Survey Deficiency: Failure to obtain a signed physician order within 28 days of patient acceptance.
- Survey Deficiency: Inadequate written procedures for the administration of drugs and biologicals.
11. Key Contacts and Resources
Providers should rely on official state resources for the most current regulations, forms, and portal access. The following links direct to the primary regulatory bodies for Maryland HHAs.
Always verify current CON methodologies and application versions directly with MHCC and OHCQ.
- MHCC CON Program: [Maryland Health Care Commission CON Page](https://mhcc.maryland.gov)
- OHCQ Home Health Page: [MDH OHCQ Home Health Agencies](https://health.maryland.gov/ohcq/Pages/Home-Health-Agencies.aspx)
- Medicaid Enrollment: [ePREP Portal](https://health.maryland.gov)
- State Regulations: [COMAR Title 10 Search](https://dsd.maryland.gov/Pages/COMARSearch.aspx)
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