Maine - Skilled Respite Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
MaineCare funds Skilled Respite Services through the Section 19, 20, 21, and 29 waivers, requiring providers to hold an active Home Health Agency or Personal Care Agency license from the Maine Department of Health and Human Services (DHHS) Division of Licensing and Certification (DLC). This service delivers temporary substitute care using licensed nursing staff for participants whose medical acuity exceeds the scope of standard unlicensed direct support professionals.
Approval mandates completing the DLC licensure survey process and obtaining a state license before submitting a MaineCare provider enrollment application through the Health PAS-OnLine portal. Providers must maintain strict compliance with the MaineCare Benefits Manual (MBM) Chapter II and III regulations governing nursing-level respite care and employ Registered Nurses (RNs) or Licensed Practical Nurses (LPNs) to deliver the service.
1. Service Definition and Scope
In Maine, Skilled Respite provides short-term relief to primary caregivers of individuals with complex medical needs, disabilities, or chronic illnesses. Unlike standard respite, this service requires licensed nursing personnel to manage medical interventions, medication administration, and continuous health monitoring.
The service is authorized under the participant's Person-Centered Service Plan and can be delivered in the participant's home or an approved licensed facility. It is designed to prevent institutionalization by supporting the unpaid family caregiver while ensuring the participant's medical needs are safely met.
- Service Name: Skilled Respite Services
- Funding Authority: MaineCare Benefits Manual (MBM) Sections 19, 20, 21, and 29
- Delivery Setting: Participant's home or licensed out-of-home setting
- Scope of Practice: Limited to tasks requiring an RN or LPN under Maine State Board of Nursing regulations
- Exclusions: Cannot be billed concurrently with standard personal care or standard respite for the same hours
2. Regulatory and Oversight Agencies
The Maine Department of Health and Human Services (DHHS) oversees all HCBS waiver services through multiple specialized divisions. The Division of Licensing and Certification (DLC) handles the physical and operational licensure of the provider agency.
The Office of Aging and Disability Services (OADS) manages the waiver programs and participant care plans, while the Office of MaineCare Services (OMS) administers the Medicaid provider enrollment and claims payment systems.
- Licensing Agency: DHHS Division of Licensing and Certification (DLC) (https://www.maine.gov/dhhs/dlc)
- Waiver Administrator: DHHS Office of Aging and Disability Services (OADS) (https://www.maine.gov/dhhs/oads)
- Medicaid Authority: DHHS Office of MaineCare Services (OMS) (https://www.maine.gov/dhhs/oms)
- Enrollment Portal: Health PAS-OnLine (https://mainecare.maine.gov)
3. Gatekeeping Prerequisites: Who Can Even Apply
Maine does not require a Certificate of Need (CON) or a competitive Request for Proposals (RFP) procurement to become a Skilled Respite provider under the HCBS waivers. The state operates an open enrollment model for qualified agencies.
The primary structural precondition is that an applicant must first obtain a Home Health Agency or Personal Care Agency license from the DHHS DLC before MaineCare will accept a provider enrollment application. There are no mandatory managed care network affiliations required for fee-for-service waiver respite.
- Certificate of Need: Not required for HCBS skilled respite in Maine
- Procurement Status: Open enrollment; no RFP or closed network restrictions
- Licensure Prerequisite: Must possess an active DLC license prior to MaineCare enrollment
- Network Affiliation: Not required; services are billed directly to MaineCare fee-for-service
4. Licensure and Certification Requirements
Agencies must apply for licensure through the DHHS Division of Licensing and Certification (DLC). Depending on the exact scope of nursing services offered, this typically requires a Home Health Agency license.
The licensure process involves submitting a comprehensive application, policy and procedure manuals, and passing an initial state survey to verify compliance with state health and safety regulations.
- Application Form: DLC Home Health Agency or Personal Care Agency Application
- Initial Survey: Required prior to license issuance
- Policy Manual: Must include nursing protocols, emergency procedures, and HIPAA compliance
- Insurance: Must maintain general liability and workers' compensation coverage
5. Medicaid Provider Enrollment
Once licensed by the DLC, providers must enroll with MaineCare through the Health PAS-OnLine portal. The enrollment process links the agency's National Provider Identifier (NPI) to the specific waiver sections they intend to bill.
Providers must complete the MaineCare Provider Agreement and submit proof of their DLC license, IRS documentation, and ownership disclosures.
- Enrollment System: Health PAS-OnLine (https://mainecare.maine.gov)
- Required Identifiers: Type 2 NPI and IRS Employer Identification Number (EIN)
- Provider Agreement: Must sign the MaineCare Provider Agreement
- Application Fee: Subject to federal Medicaid application fee unless waived by Medicare enrollment
6. Staffing, Training and Background Checks
Skilled Respite requires care to be delivered by licensed nursing professionals. Agencies must verify the active, unencumbered licenses of all RNs and LPNs through the Maine State Board of Nursing.
All staff must undergo comprehensive background checks, including the Maine State Bureau of Identification and the DHHS Adult Protective Services and Child Protective Services registries.
- Staff Qualifications: Must hold an active Maine RN or LPN license
- Background Check: Maine State Bureau of Identification (SBI) criminal history check
- Registry Check: DHHS APS/CPS and Maine Certified Nursing Assistant and Direct Care Worker Registry
- Training: Mandatory reporting, HIPAA, and participant-specific medical protocols
7. Documentation, Policies and Records
Providers must maintain detailed clinical records for each participant, aligning with the OADS-approved Person-Centered Service Plan. Documentation must justify the need for skilled nursing intervention during the respite period.
Agencies must also comply with the Federal HCBS Settings Rule, ensuring that any out-of-home respite settings are integrated into the community and respect participant rights and autonomy.
- Care Plan: Must possess the OADS-approved Person-Centered Service Plan prior to service delivery
- Clinical Notes: Shift notes must document nursing interventions and participant status
- Settings Rule: Compliance with 10-144 C.M.R. ch. 101, Ch. I, Section 6 (Global HCBS Waiver Rule)
- Record Retention: Must retain records for a minimum of five years per MaineCare rules
8. Billing, Rates and Claims
Claims for Skilled Respite are submitted electronically through the Health PAS-OnLine MMIS portal. Services are reimbursed on a fee-for-service basis according to the rates published in the MaineCare Benefits Manual.
Providers must ensure that all billed hours are prior-authorized by OADS and do not exceed the annual respite limits established in the participant's specific waiver section.
- Billing Portal: Health PAS-OnLine (https://mainecare.maine.gov)
- Authorization: Prior authorization required from OADS
- Rate Schedule: Published in the MaineCare Benefits Manual Chapter III
- Claim Format: HIPAA-compliant 837P or direct data entry via portal
9. Approval Sequence and Timeline
The approval process is sequential and cannot be expedited. Providers must first establish their corporate entity and develop compliant policy manuals before applying to the DLC.
Licensure typically takes several months due to survey scheduling. Once the license is in hand, MaineCare enrollment through Health PAS-OnLine adds an additional processing period.
- Phase 1: Corporate formation and policy development (1-2 months)
- Phase 2: DLC Licensure application and initial survey (3-6 months)
- Phase 3: MaineCare Provider Enrollment via Health PAS-OnLine (30-60 days)
- Phase 4: OADS authorization and service initiation (Ongoing)
10. Common Denials and Survey Findings
Applications are frequently delayed or denied due to incomplete policy manuals that fail to address Maine-specific nursing regulations or HCBS Settings Rule requirements.
During surveys, the DLC commonly cites agencies for inadequate background check documentation or failure to properly align nursing care plans with the OADS Person-Centered Service Plan.
- Finding: Missing or incomplete SBI background checks prior to patient contact
- Finding: Nursing notes lacking specific details of skilled interventions performed
- Denial Reason: Attempting MaineCare enrollment before DLC license is fully issued
- Finding: Failure to document compliance with mandatory abuse reporting training
11. Key Contacts and Resources
Prospective providers should utilize the official state portals and division websites for the most current applications, rate schedules, and regulatory manuals.
The MaineCare Provider Services Call Center is the primary point of contact for enrollment and billing inquiries.
- MaineCare Provider Enrollment: Health PAS-OnLine (https://mainecare.maine.gov)
- DHHS Division of Licensing and Certification: (https://www.maine.gov/dhhs/dlc)
- DHHS Office of Aging and Disability Services: (https://www.maine.gov/dhhs/oads)
- Provider Services Call Center: 1-866-690-5585, Option 2 for Enrollment
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