Kentucky - Integrated Employment — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-10
The Kentucky Cabinet for Health and Family Services (CHFS), through the Division of Developmental and Intellectual Disabilities (DDID), certifies agencies to deliver Supported Employment under the Supports for Community Living (SCL) and Michelle P. (MPW) waivers.
Prospective providers cannot submit a certification application until they complete a mandatory DDID New Provider Orientation, offered quarterly. Following DDID certification, agencies must enroll through the Kentucky Medicaid Partner Portal to bill for job development and on-site coaching services.
1. Service Definition and Scope
Supported Employment in Kentucky encompasses job development, job placement, and on-site coaching to assist waiver participants in securing and maintaining competitive, integrated employment at or above minimum wage.
The service is authorized under the SCL and MPW waivers and is highly individualized, precluding facility-based or sheltered workshop settings from billing under this specific service category.
- Service Name: Supported Employment
- Target Population: Individuals with intellectual or developmental disabilities enrolled in SCL or MPW waivers
- Core Components: Person-centered job assessment, job development, job coaching, and long-term retention support
- Setting Requirement: Competitive integrated community environments paying prevailing wage
- Exclusions: Cannot be billed concurrently with Adult Day Training (ADT) for the same hours
2. Regulatory and Oversight Agencies
Oversight is split between the agency that certifies the provider programmatically and the agency that handles Medicaid enrollment and claims.
DDID handles the programmatic certification and quality monitoring, while DMS manages the financial enrollment and regulatory framework.
- Certifying Agency: Division of Developmental and Intellectual Disabilities (DDID) (https://chfs.ky.gov/agencies/dbhdid/ddid)
- Medicaid Authority: Department for Medicaid Services (DMS) (https://chfs.ky.gov/agencies/dms)
- Enrollment Portal: Kentucky Medicaid Partner Portal (https://medicaidsystems.ky.gov/Partnerportal/home.aspx)
- Background Check Authority: Kentucky State Police (KSP) (https://www.kentuckystatepolice.ky.gov)
3. Gatekeeping Prerequisites: Who Can Even Apply
Kentucky imposes a strict sequential gatekeeping process for SCL and MPW waiver providers. An agency cannot simply apply for Medicaid enrollment.
The absolute prerequisite is attending the DDID New Provider Orientation. Without the certificate of attendance from this quarterly session, any submitted enrollment packet is immediately rejected by the state.
- Mandatory Prerequisite: DDID New Provider Orientation attendance
- Orientation Frequency: Offered at least quarterly by SCL New Provider Development Specialists
- Registration Requirement: Providers must email [email protected] to complete prerequisites before registering for orientation
- Sequential Gate: DDID certification must be fully approved before DMS will issue a Medicaid provider number
4. Licensure and Certification Requirements
Kentucky does not issue a traditional facility license for Supported Employment; instead, it requires certification as a waiver provider under 907 KAR 7:005.
The certification process involves submitting an extensive enrollment packet to DDID, demonstrating compliance with SCL regulations found in 907 KAR 12:010.
- Governing Regulation: 907 KAR 7:005 (Certified waiver provider requirements)
- Programmatic Regulation: 907 KAR 12:010 (SCL waiver services)
- Application Packet: Must include organizational chart, business plan, and draft policies and procedures
- Initial Certification: Granted by DDID state staff prior to the initiation of any service
- Recertification: Conducted annually or biennially by state staff to validate ongoing compliance
5. Medicaid Provider Enrollment
Once DDID issues the certification letter, the agency applies for Medicaid enrollment via the Kentucky Medicaid Partner Portal.
Providers enroll as a non-credentialed waiver provider using the MAP-811 application format integrated into the online portal.
- System: Kentucky Medicaid Partner Portal
- Application Form: MAP-811 (Provider Application) non-credentialed provider section
- Provider Type: Enrolled specifically as a 1915(c) HCBS Waiver Provider
- Fee: Kentucky Medicaid application fee (waived if already paid to Medicare or another state's Medicaid)
- Revalidation: Required every five years per CMS rules for waiver providers
6. Staffing, Training and Background Checks
Direct support professionals providing Supported Employment must meet specific educational and training benchmarks before billing for services.
Kentucky requires specialized employment training alongside standard HCBS background checks to ensure participant safety and effective job coaching.
- Minimum Education: High school diploma or GED for direct job coaches
- Specialized Training: Completion of a DDID-approved Supported Employment training curriculum
- Background Check: Kentucky State Police criminal record check required prior to employment
- Abuse Registry: Must check the Kentucky Child Abuse and Neglect (CAN) Registry and Caregiver Misconduct Registry
- CPR/First Aid: Current certification required for all direct-facing staff
7. Documentation, Policies and Records
Certified providers must maintain comprehensive records that align with the HCBS Settings Rule and DDID quality standards.
Documentation must prove that the employment is integrated and that the participant is receiving prevailing wages directly from the employer.
- Person-Centered Service Plan: Must explicitly authorize Supported Employment hours and goals
- Service Notes: Daily or per-session documentation detailing the specific coaching or development activities provided
- Wage Verification: Records demonstrating the participant is paid directly by the employer at minimum wage or higher
- Policy Requirement: Written policies on participant rights, grievance procedures, and incident reporting
- Record Retention: Must maintain claims and service documentation for a minimum of five years
8. Billing, Rates and Claims
Supported Employment is billed as a fee-for-service benefit through the KYHealthNet system, as waiver services are carved out of managed care.
Rates are established by DMS and published in the official SCL and MPW fee schedules.
- Billing System: KYHealthNet via the Medicaid Partner Portal
- Unit Measurement: Billed in 15-minute increments
- Rate Setting: Fixed fee schedule established by the Department for Medicaid Services
- Claim Submission: Must be submitted within 365 days of the date of service
9. Approval Sequence and Timeline
The end-to-end process from initial inquiry to active billing status is lengthy due to the quarterly orientation schedule and sequential reviews.
Providers should anticipate a minimum of six to nine months to complete all phases of certification and enrollment.
- Step 1: Email DDID to complete prerequisites and register for New Provider Orientation
- Step 2: Attend the quarterly DDID New Provider Orientation
- Step 3: Submit the complete certification packet to DDID for review
- Step 4: Receive DDID certification letter
- Step 5: Submit Medicaid enrollment application via Partner Portal (30-60 day processing)
10. Common Denials and Survey Findings
DDID and DMS actively monitor providers, and initial applications are frequently returned for corrections or missing prerequisites.
During annual recertification, surveyors focus heavily on HCBS Settings Rule compliance and proper documentation of integrated work environments.
- Application Denial: Failure to include the DDID orientation attendance certificate
- Application Return: Incomplete MAP-811 or missing ownership disclosures
- Survey Citation: Billing for Supported Employment while the participant is in a facility-based Adult Day Training setting
- Survey Citation: Missing or lapsed CPR/First Aid or specialized employment training certificates for staff
- Sanction: Recoupment of funds for missing daily service notes
11. Key Contacts and Resources
Prospective providers must utilize official CHFS channels for orientation registration and regulatory updates.
The DDID Provider Enrollment team is the primary point of contact for the initial phases of the process.
- DDID Provider Enrollment Email: [email protected]
- Kentucky Medicaid Partner Portal: https://medicaidsystems.ky.gov/Partnerportal/home.aspx
- CHFS Provider Application Info: https://chfs.ky.gov/agencies/dms/dpi/pe/Pages/apply.aspx
- DDID SCL New Provider Page: http://chfs.ky.gov/agencies/dbhdid/Pages/scl-newprovider.aspx
- CHFS Listens (Ombudsman): 1-833-372-0004
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