Indiana - Respite Care Services — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-09
The Indiana Family and Social Services Administration (FSSA) funds Respite Care Services through the Family Supports Waiver (FSW), the Community Integration and Habilitation (CIH) Waiver, and the PathWays for Aging program to provide short-term relief to unpaid caregivers. The service can be delivered in the participant's home, a DDRS-approved day habilitation facility, or a non-private residential setting.
Approval requires applicants to first obtain Division of Disability and Rehabilitative Services (DDRS) approval as a Respite Agency or hold an active Indiana Home Health Agency license before submitting an application through the Office of Medicaid Policy and Planning (OMPP) Certification Portal. Providers seeking to serve the aging population must also secure network contracts with the designated Managed Care Entities (MCEs) administering the PathWays program.
1. Service Definition and Scope
Respite Care Services in Indiana provide temporary relief to unpaid persons normally providing care for a Medicaid waiver participant. The service ensures the participant's health and safety while the primary caregiver is absent.
Indiana strictly limits how and when respite can be utilized, explicitly prohibiting its use as a daily childcare substitute or a replacement for skilled nursing.
- Reimbursable Activities: assistance with toileting, feeding, and basic daily living needs during the caregiver's absence.
- Allowed Settings: the participant's home, the respite caregiver's home, a camp setting, or a DDRS-approved day habilitation facility.
- Exclusion 1: respite is not intended to be provided on a continuous, long-term basis to enable the unpaid caregiver to go to work or attend school.
- Exclusion 2: respite care shall not be used to provide service to a participant while the participant is attending school.
- Exclusion 3: services cannot be furnished to a minor by a parent, step-parent, or legal guardian.
- Exclusion 4: respite care may not be used to replace skilled nursing services that should be provided under the Medicaid State Plan.
2. Regulatory and Oversight Agencies
Multiple divisions within the Indiana Family and Social Services Administration (FSSA) oversee the certification, enrollment, and monitoring of Respite Care providers.
The Bureau of Developmental Disabilities Services (BDDS) manages the waivers for individuals with intellectual and developmental disabilities, while the Office of Medicaid Policy and Planning (OMPP) handles the overarching provider certification process.
- Family and Social Services Administration (FSSA): serves as the Single State Medicaid Agency overseeing all HCBS programs (https://www.in.gov/fssa/).
- Division of Disability and Rehabilitative Services (DDRS): administers the Family Supports Waiver and CIH Waiver (https://www.in.gov/fssa/ddars/).
- Bureau of Developmental Disabilities Services (BDDS): directly manages provider approvals and pick lists for developmental disability waivers (https://www.in.gov/fssa/ddars/bds/developmental-disabilities/).
- Office of Medicaid Policy and Planning (OMPP): operates the OMPP Certification Portal for initial HCBS provider applications (https://omppproviders.fssa.in.gov/).
- Indiana Health Coverage Programs (IHCP): manages the final Medicaid provider enrollment and MMIS billing system (https://www.in.gov/medicaid/providers/).
3. Gatekeeping Prerequisites: Who Can Even Apply
Indiana does not issue a standalone "Respite License." Instead, an applicant must meet specific structural preconditions to be recognized as an eligible entity before the OMPP Certification Portal will accept an application.
For the PathWays for Aging program, providers face an additional managed care contracting gate, meaning state certification alone does not guarantee the ability to bill for services.
- DDRS Agency Approval: applicants must be an FSSA/DDRS Approved Respite Agency prior to enrolling for waiver billing.
- Home Health Alternative: entities holding an active Home Health Agency license (IC 16-27-1) are structurally eligible to apply to provide respite.
- PathWays MCE Contracting: providers certified under the Indiana PathWays for Aging program must enroll and contract with Anthem, Humana, or UnitedHealthcare to serve participants.
- Settings Rule Compliance: providers subject to heightened scrutiny (e.g., located inside a building providing inpatient institutional treatment) must pass a federal settings review before approval.
4. Licensure and Certification Requirements
Providers must comply with the Indiana Administrative Code governing Supported Living Services and Supports. These rules dictate the operational and financial standards for agencies.
Agencies must maintain continuous compliance with these standards to retain their DDRS approval and Medicaid enrollment status.
- Administrative Code: providers must comply with 460 IAC 6, which governs providers of supported living services and supports.
- Respite Qualifications: agencies must meet the specific standards outlined in 460 IAC 6-5-26 (Respite Care Qualifications).
- Financial Status: agencies must demonstrate financial stability as required by 460 IAC 6-11 (Financial Status of Providers).
- Insurance Requirement: providers must maintain adequate liability insurance in accordance with 460 IAC 6-12.
- Status Reporting: providers must notify FSSA within 10 calendar days of any change in the status of their license, certification, or permit.
5. Medicaid Provider Enrollment
Enrolling as a Respite Care provider in Indiana is a multi-step process that begins with OMPP certification and concludes with IHCP enrollment.
Providers must execute specific state agreements and utilize the state's designated online portals to submit their credentials.
- OMPP Certification Portal: initial applications, including requests to add services or counties, must be submitted through this portal (https://omppproviders.fssa.in.gov/).
- State Form 55006: applicants must sign the Division of Disability and Rehabilitative Services Service Provider Agreement.
- IHCP Enrollment: after OMPP certification, providers must enroll with the Indiana Health Coverage Programs to receive a Medicaid provider number.
- Waiver Pick List: for Health & Wellness or TBI waivers, agencies must contact [email protected] to be added to the applicable waiver's pick list.
- Ownership Disclosure: pursuant to 42 CFR 455.104(c), providers must disclose direct or indirect ownership interests during enrollment.
6. Staffing, Training and Background Checks
Direct care staff providing respite services must meet strict background and training requirements before delivering care to waiver participants.
Agencies are responsible for maintaining personnel files that prove continuous compliance with these mandates.
- Criminal Histories: agencies must obtain Indiana and county criminal background checks prior to hire, per 460 IAC 6-10-5.
- Direct Care Qualifications: staff must meet the baseline competency and age requirements outlined in 460 IAC 6-14-5.
- Staff Training: agencies must provide and document training in accordance with 460 IAC 6-14-4 before staff can work independently.
- Home Health Aides: if utilizing a Home Health Agency structure, aides must be registered under IC 16-27-1.5.
7. Documentation, Policies and Records
The OMPP Certification Portal requires specific, correctly formatted documents to be uploaded during the application process.
Failure to provide exact, agency-specific policies is a primary reason for application rejection.
- Required Document Definitions: providers must review the state's official definitions guide before uploading files to ensure compliance.
- Liability Insurance: applications must include valid quotes or templates for the agency's Liability Insurance Policy.
- Organizational Charts: providers must upload completed organizational charts; blank templates will be rejected.
- Agency-Specific Policies: policies uploaded to the portal must contain the exact agency name matching the application; generic or mismatched names will cause expiration.
- Targeted Uploads: providers must upload only the specific policy requested by the portal; full operational manuals uploaded multiple times will not be reviewed.
8. Billing, Rates and Claims
Respite Care Services are billed through the IHCP Provider Healthcare Portal using specific procedure codes tied to the participant's authorized waiver budget.
Rates are established by FSSA and are subject to legislative updates and waiver amendments.
- Billing System: claims are submitted through the IHCP Provider Healthcare Portal or via approved clearinghouses.
- Prior Authorization: respite services must be explicitly authorized on the participant's Person-Centered Individualized Support Plan (PC/ISP) before billing.
- Rate Publication: current fee schedules and rate tiers are published on the IHCP Provider Reference Materials webpage.
- Duplication of Services: respite care must not duplicate any other service being billed under the participant's PC/ISP for the same time period.
9. Approval Sequence and Timeline
The approval sequence requires sequential clearance from OMPP, IHCP, and finally the specific waiver operating division or managed care entity.
Providers receive feedback during the initial OMPP review phase if document corrections are needed.
- Step 1: submit the initial provider certification application and required policies through the OMPP Certification Portal.
- Step 2: upon OMPP approval, complete enrollment with the Indiana Health Coverage Programs (IHCP).
- Step 3 (BDDS Waivers): contact FSSA to be added to the DDRS pick list for the Health & Wellness or TBI waivers.
- Step 3 (PathWays): initiate contracting and credentialing with Anthem, Humana, and UnitedHealthcare.
- Notification: the provider agreement becomes effective on the date set out in the official provider enrollment notification letter.
10. Common Denials and Survey Findings
The state explicitly lists common errors that cause OMPP Certification Portal applications to be delayed, expired, or denied.
Attention to detail regarding document expiration dates and agency names is critical to passing the initial review.
- Expired Documents: uploading expired background checks or expired licensures will result in application rejection.
- Blank Forms: submitting blank organizational charts or blank policy documents halts the review process.
- Name Mismatches: uploading policies that contain a different agency's name from the associated application is a frequent cause for denial.
- Manual Dumping: uploading full operational manuals multiple times instead of the specific requested policy will cause the application to be set to expire.
- Failure to Report Changes: failing to notify FSSA within 60 days of a change in ownership or control will result in termination of the provider agreement.
11. Key Contacts and Resources
Providers should utilize the official state portals and contact centers for application assistance and waiver-specific guidance.
Managed care contracting requires direct outreach to the individual health plans administering the PathWays program.
- IHCP Provider Assistance: for help with applications, contact IHCP at 800-457-4584.
- BDDS Provider Services: email [email protected] for pick list additions and temporary enrollment questions.
- OMPP Certification Portal: access the application system at https://omppproviders.fssa.in.gov/.
- Anthem PathWays Network: https://providers.anthem.com/indiana-provider/patient-care/pathways-aging
- Humana PathWays Network: https://www.humana.com/provider/medical-resources/indiana-medicaid
- UnitedHealthcare PathWays Network: https://www.uhcprovider.com/en/health-plans-by-state/indiana-health-plans/in-comm-plan-home/how-to-join-indiana.html
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