Colorado - Home Health Service — Licensing, Medicaid Enrollment and Startup Requirements
Last reviewed: 2026-09-09
The Colorado Department of Public Health and Environment (CDPHE) licenses intermittent skilled nursing and therapy as a Class A Home Care Agency (HCA), which is the mandatory foundation for delivering Home Health Services to Health First Colorado (Medicaid) members.
Approval requires an agency to first secure Medicare certification or deemed status through an approved accrediting body, followed by enrollment under Provider Type 10, Specialty 385. Applicants must submit a Letter of Intent (LOI) to CDPHE and complete the state's mandatory provider training before submitting an application through the Provider Web Portal.
1. Service Definition and Scope
In Colorado, Home Health Services provide intermittent skilled nursing, physical therapy, occupational therapy, and speech-language pathology to members in their place of residence.
These services must be delivered under a plan of care overseen by a physician, nurse practitioner (NP), or clinical nurse specialist (CNS) actively enrolled with Health First Colorado.
- Service Name: Home Health Services
- Provider Type: Provider Type 10
- Specialty Code: Specialty 385
- Regulatory Citation: 10 CCR 2505-10 8.520 (Medicaid) and 6 CCR 1011-1 Chapter 26 (Licensure)
- Scope of Practice: Intermittent skilled nursing and therapy services delivered in the member's place of residence
2. Regulatory and Oversight Agencies
The Colorado Department of Public Health and Environment (CDPHE) handles the Class A HCA licensure and coordinates Medicare certification surveys.
The Department of Health Care Policy and Financing (HCPF) manages Health First Colorado Medicaid enrollment, policy, and reimbursement through its fiscal agent, Gainwell Technologies.
- Licensing Agency: Colorado Department of Public Health and Environment (CDPHE) (https://cdphe.colorado.gov/home-care-agencies)
- Medicaid Authority: Department of Health Care Policy and Financing (HCPF) (https://hcpf.colorado.gov)
- Enrollment Portal: Health First Colorado Provider Web Portal via Gainwell Technologies (https://colorado-hcp-portal.coxix.gainwelltechnologies.com/hcp/provider/Home/tabid/135/Default.aspx)
- Licensure Portal: CDPHE Colorado Health Facilities Interactive (COHFI) Portal (https://www.cohfi.colorado.gov)
3. Gatekeeping Prerequisites: Who Can Even Apply
Colorado requires strict sequencing for Home Health providers. An agency cannot enroll in Medicaid without first holding a Class A license and Medicare certification.
Before applying for a new license, prospective providers must submit a formal Letter of Intent to CDPHE.
- Licensure Prerequisite: Must hold an active Class A Home Care Agency license from CDPHE
- Federal Prerequisite: Must be certified for participation as a Medicare Home Health provider under Title XVIII
- Accreditation Alternative: CDPHE accepts deemed status from CMS-approved accrediting organizations (e.g., CHAP) for Medicare certification
- Initial Step: Must submit a Health Facilities Letter of Intent (LOI) to CDPHE before applying for a new license
4. Licensure and Certification Requirements
Class A HCA licensure requires submission through the COHFI portal, including proof of insurance and payment of annual fees.
Fee schedules are updated annually on July 1 and posted to the CDPHE Facility Fees website.
- License Category: Class A Home Care Agency
- Insurance Requirement: Minimum $100,000 per occurrence and $300,000 aggregate general liability insurance
- Fee: Annual registration fee (historically $870, updated annually on July 1 via the Facility Fees website)
- Physical Location: Must maintain a physical location in Colorado or within 50 miles of the border
5. Medicaid Provider Enrollment
Enrollment is processed through the Health First Colorado Provider Web Portal as a Facility enrollment.
Providers must enroll using their organization's federal Employer Identification Number (EIN) and attach specific financial documentation.
- Enrollment Type: Facility enrollment using the organization's federal Employer Identification Number (EIN)
- Required Form: W-9 signed and dated within the last six months
- Banking Verification: Voided business check or bank letter dated within the last six months
- Mandatory System: Electronic Visit Verification (EVV) is required and automatically added to this enrollment
6. Staffing, Training and Background Checks
Agencies must employ qualified clinical staff and complete state-mandated training prior to Medicaid enrollment.
Care must be overseen by qualified practitioners, and the agency must designate an administrator meeting CDPHE Chapter 26 qualifications.
- Required Training: HCBS/CFC/MFP Provider Training Course certificate from the Train Learning Management System
- Clinical Oversight: Care must be overseen by a physician, nurse practitioner (NP), or clinical nurse specialist (CNS) actively enrolled with Health First Colorado
- Administrator: Must designate an agency administrator meeting CDPHE qualifications under Chapter 26
- Background Checks: Required for all patient-facing staff per CDPHE regulations
7. Documentation, Policies and Records
Agencies must maintain comprehensive records compliant with both CDPHE Chapter 26 and HCPF Section 8.520.
Specific IRS and insurance documentation must be provided during the Medicaid enrollment process.
- Plan of Care: Must be physician-ordered and regularly updated
- Licensure Proof: Copy of the Class A license must be attached to the Medicaid application
- Tax Documentation: IRS SS-4 or 147c EIN Verification letter required for EIN enrollments
- Insurance Proof: Malpractice/liability insurance details must be entered in the application
8. Billing, Rates and Claims
Services are billed through the MMIS using standard HCPCS codes. Prior Authorization Requests (PARs) are required for Long-Term Home Health (LTHH).
All Home Health services are subject to post-payment review for medical necessity and regulation compliance.
- Authorization: Adult LTHH PARs must be submitted on the Department's designated form to the authorizing agency
- Billing System: Claims submitted via the Health First Colorado Provider Web Portal
- Verification: Electronic Visit Verification (EVV) data must match billed claims
- Post-Payment Review: All Home Health services are subject to post-payment review for medical necessity
9. Approval Sequence and Timeline
The approval process is strictly sequential, starting with the LOI and ending with Medicaid enrollment.
Providers cannot skip steps; Medicare certification must be finalized before HCPF will approve the Medicaid application.
- Step 1: Submit Letter of Intent (LOI) to CDPHE
- Step 2: Apply for Class A HCA license via COHFI portal
- Step 3: Obtain Medicare certification via state survey or deemed status accreditation (e.g., CHAP)
- Step 4: Complete HCBS Provider Training via Train LMS
- Step 5: Submit Medicaid enrollment application via Provider Web Portal
10. Common Denials and Survey Findings
Applications are frequently delayed due to missing prerequisites or mismatched information on financial documents.
Survey deficiencies often relate to incomplete plans of care or failure to maintain current background checks.
- Address Mismatch: W-9 or bank letter address does not match the application address
- Missing Certification: Attempting to enroll in Medicaid without active Medicare certification
- Outdated Forms: Submitting a W-9 or bank letter older than six months
- Incomplete PARs: Failing to include the original PAR number when submitting a revision
11. Key Contacts and Resources
Primary contacts for licensure and enrollment include CDPHE for facility regulations and HCPF for Medicaid billing.
Providers should utilize the official portals for all application submissions.
- CDPHE Licensure and Certification: [email protected] or 303-692-2836 (https://cdphe.colorado.gov/home-care-agencies)
- HCPF Provider Enrollment: (https://hcpf.colorado.gov/hcbs-provider-enrollment-information)
- Medicaid Provider Portal: (https://colorado-hcp-portal.coxix.gainwelltechnologies.com/hcp/provider/Home/tabid/135/Default.aspx)
- CDPHE COHFI Portal: (https://www.cohfi.colorado.gov)
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